Health Watch Professionals
11520 N Central Expressway, Ste 220
Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
Health Watch Professionals is a home health agency serving Dallas, Texas offering Home Health.
About Health Watch Professionals
Health Watch Professionals is a Medicare-certified home health agency serving Dallas, TX and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Health Watch Professionals 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Health Watch Professionals
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Medicare Quality of Care
Health Watch Professionals is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency74%US 79%
- Rated their overall care 9 or 10 out of 10100%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well78%US 86%
- The team discussed medicines, pain and home safety72%US 82%
10 completed patient surveys, 4% response rate.
Hospital outcomes
- Discharged to the community56%US 80%Worse than
- Preventable hospital visits during care (lower is better)17%US 11%Worse than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around91%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing100%US 86%
- Patients' breathing improved81%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations68%US 61%
Service area
Health Watch Professionals reports serving 72 ZIP codes, including Dallas, Fort Worth, Arlington, Garland, Plano, Mesquite, Grand Prairie, Irving, Keller, Lancaster and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679271. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Health Watch Professionals offer?
Health Watch Professionals offers Home Health.
How much does Health Watch Professionals cost?
Health Watch Professionals has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Health Watch Professionals located?
Health Watch Professionals is located at 11520 N Central Expressway, Ste 220 in Dallas, Texas.
Does Medicare cover care from Health Watch Professionals?
Yes. Health Watch Professionals is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Health Watch Professionals?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Health Watch Professionals?
Submit the Request Information form on this page to connect with Health Watch Professionals and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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