Doug Hanson
Jan 2024
Power outage and no manager support. Handicap cannot vacate building because elevators are down. Management is pathetic!
3.5(14 ratings)· Portland average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Hazelwood Community Apartments are mixed, with a few residents praising the community atmosphere but several raising serious concerns about staff communication, safety, and recent service cutbacks. The overall Google rating sits around 3.5 out of 5 based on 14 reviews.
AI-generated from reviews and community data.
Hazelwood Community Apartments is a senior living community in Portland, Oregon offering Independent Living. Families rate it 3.5 out of 5 across 14 reviews.
Hazelwood Community Apartments is an independent living community in Portland, Oregon, offering residential apartments for older adults seeking autonomy in their living arrangements.
The community features apartments and outdoor areas. It is situated near the MAX line for public transit access. Reviewers had mixed experiences with the property itself and its operations. Some found the apartments and grounds appealing, while others raised concerns about service changes, accessibility during emergencies, and management responsiveness. Communication and support from management appear to be areas where experiences have varied significantly among residents.
One reviewer noted appreciation for the residents and staff, though feedback overall reflects both satisfaction with the physical space and frustration with certain operational decisions and service levels.
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Help Me Choose3.5overall · 14 ratings combined
3.5★ on Google (14)
Doug Hanson
Jan 2024
Power outage and no manager support. Handicap cannot vacate building because elevators are down. Management is pathetic!
T X
Nov 2023
Don't put an elderly person in this place. They stopped meal services - a major reason older people move in to a retirement facility - to avoid shopping & cooking - or they just can't do it. This is what they expected when choosing to live here. Also loss of socializing with others at meal time. This is NOT safe. Changed laundry appliances to coin operated - unbelievable based on the cost to live there !! Many have already moved out. They must be planning to sell the property or rent to others at a higher profit margin. Unbelievable & Outrageous what they are doing to the paying residents still left there !!
B Cool
Dec 2022
Overall pretty nice place the apartments are nice and the outside area is nice however this part of town maybe not so much. It's convenient since it's right off the max line. But maybe it could be signed a little bit better as it was hard to find without my math navigating me and security was absolutely not helpful in this matter.
Isha Ali
Feb 2019
The wonderful residents and staff at Hazelwood are what make it a great retirement community.
Nekilof -
Feb 2017
The leasing staff at Hazelwood accepted someone to live in their community that is medically too fragile and too physically impaired to be successful in their community (aka gross and fine motor issues, blindness, MS, no bowel and bladder control, potentially suffering from mental illness, and cannot care for her own basic needs). Since she was accepted into Hazelwood she did not entertain more appropriate housing options like a nursing home facility. You'd think for Hazelwood's own liability sake, and the safety and liability of a potential resident, they would better pre-screen potential leases, especially for medical and mental health issues, to ensure that the placement is appropriate, instead of accepting someone that's well beyond the capacity of Hazelwood to effectively manage the care of. As an additional update, I contacted multiple Hazelwood staff after she had moved in explaining that she didn't have a guardian/power of attorney figure and to stop calling us thinking we were her guardian. The staff didn't communicate with each other at all, and the calls continued. We blocked Hazelwood's phone number & after we did that, the calls still continued as the staff would call using their personal cell phones or let her borrow their cell phones to call us. The Hazelwood staff were calling because, no surprise, they were concerned about her medical, mental, financial health and didn't know what to do. If Hazelwood can't communicate among their staff basic things like whom a resident's guardian is/isn't, think about what information they potentially might not be communicating accurately that's more impactful to the health/safety/well-being of your parent/loved one.
Hazelwood Community Apartments offers Independent Living.
Hazelwood Community Apartments has not published its pricing. For context, communities in Portland that publish rates start around $4,195 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Hazelwood Community Apartments is located at 11939 NE Davis St in Portland, Oregon.
Hazelwood Community Apartments carries a 3.5 out of 5 rating from 14 Google reviews. Reviews of Hazelwood Community Apartments are mixed, with a few residents praising the community atmosphere but several raising serious concerns about staff communication, safety, and recent service cutbacks. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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