1 / 5Families and employees describe Hands and Hearts Home Care as a supportive, hands-on home care agency serving the West Columbia and Lexington area, with an administrative team that checks in regularly and works to match caregivers to specific needs. Reviewers particularly highlight the agency's responsiveness for complex cases, including stroke, cancer, and quadriplegia care, and its willingness to serve veterans and their families.
AI-generated from reviews and community data.
Hands and Hearts Home Care provides in-home care, respite care, and elder care services in West Columbia, South Carolina. The company offers a range of daily support services designed to help clients maintain their dignity and independence while receiving compassionate care from hand-selected caregivers.
The agency specializes in care for Alzheimer's and dementia patients, cancer patients, individuals with autism, and those with physical disabilities and non-medical needs. Services include overnight care, daytime support for a few hours, assistance with daily activities, and engagement to help clients maintain mobility and mental stimulation. During free consultations, the team evaluates each client's specific wants and needs to develop individualized care plans.
Hands and Hearts Home Care accepts multiple payment options, including Medicaid, VA benefits, and other long-term insurance care plans. The company operates with regular office hours Monday through Friday from 9am to 5pm, and by appointment on weekends. Staff are available on call 24/7 to address family inquiries at any time.
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Help Me Choose4.3overall · 33 ratings combined
4.3★ on Google (33)
Betdzay Luarte
Jul 2026
I want to appreciate my opportunity to work for Hands and Hearts Home Care! They have been so nice and supportive. In my short period of time working for them, I can say I am very satisfied with how they run things. Shoutout to Heather, Trena, and Vicki for making things so much easier!
Patrice Jones
Jul 2026
My husband ,who is a disabled veteran is currently receiving services from Hands and Heart. We’ve been with them since January 2026. The services of the administrative team is amazing. They come by and check on us from time to time and have developed a manual that provides critical information about the service recipient. The administrative team have been caring and patient with my husband and I. They worked until they found caregivers who met my husband’s needs. The caregivers have been open and willing to serve the request made by me and my husband. I’m grateful for their support and genuineness and would recommend them to anyone in need of their services. Taylor and Patrice Gary
Keesha Boyce
Jul 2026
Hands and Hearts is an awesome company. They value their clients, families, and the entire work team from the head on down. I love how this company gave me a chance to work here even with a blemish from years ago. And when I had to leave for a few months to help my relative I was welcomed back with open arms. They have office staff that visits the family and do wellness checks. The staff is very friendly and works to keep a consistent flow where everyone is happy. I absolutely love this company and you will too.
Randi Castro
Jul 2026
I’ve been working here for about six months, and it’s been a positive experience. The team is friendly, and everyone is willing to help when needed. Management is supportive and creates a respectful work environment. I’ve had the opportunity to learn new skills and continue growing in my role. I enjoy being part of the team and look forward to continuing my career with the company.
Debra Ellis
Aug 2025
Hands and Hearts have been amazing help to my family. They assistassist our family with multiple caregivers on a daily basis one for my mother who had a stroke and currently dealing with lung cancer. Along with a caregiver for my brother who was in an accident and is now quadriplegic. They assist with daily personal hygiene activities, their laundry,feeding and bathroom assistance and more.I know I our family would not be able to stay afloat without their dedication,hard work and compassion. I am so thankful that God put them in our family’s life. Especially Ms. Trina, Ms.Regina and Ms. Quita and Mr. James. Thank you all especially these four from the bottom of my of our hearts for all you have done and continue to do to help with the quality of life during this season of their lives.
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