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Hampshire House: A Willow Ridge Senior Living Community

1846 County Road 48

4.3(16 ratings)· Oneonta average: 4

Part of Willow Ridge Senior Living · 29 communities · 4.4★ average

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Hampshire House: A Willow Ridge Senior Living Community, photo 11 / 6

Quick Facts

Total units
65
Licensed capacity
65 residents

New York DOH

Licensed operator
Willow Ridge Senior Living Management Company, LLC
Ownership
Owned by a company operating 20+ other facilities
Included services
Housekeeping, laundry, and medication management included
Transportation status
Resident shopping bus service was temporarily suspended

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most families describe Hampshire House as a warm, close-knit community where staff go out of their way to build relationships with residents and keep families informed. The facility is generally seen as clean and well cared for, though a couple of reports raise real concerns about facility security and interrupted transportation services.

What reviewers praise

  • Staff described as caring, attentive, and family-like
  • Admissions process praised as smooth and responsive
  • Facility kept clean and well-maintained
  • Residents encouraged to join monthly activities and friendships
  • Low COVID rates noted compared to other facilities

What reviewers flag

  • One neighbor reported residents leaving the facility unnoticed
  • One report of unrestricted public access to interior areas
  • One family noted the resident shopping bus was out of service for months
  • One reviewer felt a previous manager did not prioritize resident care

AI-generated from reviews and community data.

Hampshire House: A Willow Ridge Senior Living Community is a senior living community in Oneonta, New York offering Assisted Living and Respite / Short-Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 4.3 out of 5 across 16 reviews.

About Hampshire House: A Willow Ridge Senior Living Community

Hampshire House is a 65-bed assisted living facility in Oneonta, New York, offering furnished rooms with onsite housekeeping, laundry, and medication management.

Families consistently praise the staff as the community's strongest asset. One family wrote, "They treat their residents like one big family." Residents are described as receiving respectful, thoughtful care from people who genuinely invest in their wellbeing and help them build friendships and participate in monthly activities. The facility itself is noted as clean and well-maintained. A few families mention the admissions process as smooth and responsive.

One significant concern appears in reviews: a neighbor reported security lapses, including residents leaving the facility unnoticed and unrestricted public access to interior areas. Another family noted the bus service for resident outings was temporarily out of service, though they hoped for its return.

Hampshire House holds a 4.3 out of 5 rating across 16 Google reviews, with the majority expressing contentment with care and community life.

Types of Care at Hampshire House: A Willow Ridge Senior Living Community

Assisted LivingRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Hampshire House: A Willow Ridge Senior Living Community

4.3overall · 16 ratings combined

4.3★ on Google (16)

Stephen Cohn

Jan 2026

via Google ↗ · Report

As a neighbor, I have concerns for the safety of residents at Hampshire House. Residents have escaped the facility and shown up at our house which is a hundred yards through the woods next to a steep gorge. Anytime we have gone to the facility to discuss with them, there is no one around. You can walk into the facility without getting acknowledged and walk around at your leisure. We have had to seek out staff in order to talk to someone. They no longer have a sign near the roadway, so medical services and visitors show up at the wrong location. Unfortunately the home is owned by a company that has at least 23 other facilities so this one may not be a priority.

Amanda Vogel

Apr 2024

via Google ↗ · Report

Top Notch staff at Hampsire House. Rose and April helped us through a difficult time in placing a family member into their assisted Living facility. They have been so supportive and caring. They kept in touch via email and phone calls to assure us everything was going well and our loved one was settling in. They treat their residents like one big family. Highly recommend checking this facility out . The location is welcoming and surrounded by nature.

Lorraine Francisco

Dec 2023

via Google ↗ · Report

Fantastic staff. Very caring and attentive. Always willing to answer questions. Mom is very happy there.

Donna Barlow

Dec 2023

via Google ↗ · Report

My mother was brought to Hampshire House from rehab. We were impressed with how clean the building is and how attentive the staff is to her needs. She has enjoyed her time here.

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In New York, assisted living usually runs $4,800 to $6,800 a month.

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Frequently Asked Questions

What types of care does Hampshire House: A Willow Ridge Senior Living Community offer?

Hampshire House: A Willow Ridge Senior Living Community offers Assisted Living and Respite / Short-Term Care.

Does Hampshire House: A Willow Ridge Senior Living Community offer respite or short-term stays?

Yes. Hampshire House: A Willow Ridge Senior Living Community lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Hampshire House: A Willow Ridge Senior Living Community located?

Hampshire House: A Willow Ridge Senior Living Community is located at 1846 County Road 48 in Oneonta, New York.

What do families say about Hampshire House: A Willow Ridge Senior Living Community?

Hampshire House: A Willow Ridge Senior Living Community carries a 4.3 out of 5 rating from 16 Google reviews. Most families describe Hampshire House as a warm, close-knit community where staff go out of their way to build relationships with residents and keep families informed. The facility is generally seen as clean and well cared for, though a couple of reports raise real concerns about facility security and interrupted transportation services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Hampshire House: A Willow Ridge Senior Living Community?

Submit the Request Information form on this page, or contact Hampshire House: A Willow Ridge Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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