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Reviewers consistently praise the skill and compassion of Guardian Angel's nurses and physical therapists, with several families crediting the team for helping loved ones improve at home. However, a couple of reports point to staffing shortages and communication breakdowns that left patients without timely support, including one case requiring an ER visit.
AI-generated from reviews and community data.
Guardian Angel Home Health & Hospice is a home health agency serving Farmington, New Mexico offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.8 out of 5 across 12 reviews.
Guardian Angel Home Health & Hospice is a home health and hospice provider serving Farmington, New Mexico. The organization delivers skilled nursing, therapy, and end-of-life care to patients in their homes.
Families consistently praise the nursing staff and clinical team. Multiple reviewers highlighted that nurses are invested, kind, and knowledgeable, one family noted their husband "has had the best care" with nurses "so invested in him to get well." Physical therapists also drew specific recognition for their expertise and bedside manner. However, availability has been a concern: one family experienced a significant gap in service following discharge, while another faced insufficient support during a critical moment, requiring emergency care.
Guardian Angel Home Health & Hospice holds a 3.8 out of 5 stars across 12 Google reviews. The ratings reflect strong clinical relationships tempered by operational consistency challenges.
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Help Me Choose3.8overall · 12 ratings combined
3.8★ on Google (12)
j w
Feb 2026
We had a wonderful nurse but no one was available when we needed the most support. We had to take my parent to the ER to get appropriate comfort care. I highly recommend family members be educated and trained on decubitus ulcers when tending to loved ones at home.
The Heards
Dec 2024
My grandparents had the best care here. My grandmother remarked that the nurses were great and the physical therapist was amazing. Thank you Guardian Angel Home Health!
unhitable77
Jun 2024
My husband has had the best care since they started in November. It has been a journey but feel the nurses are invested in him to get well. they have been so kind and understanding of his needs and he has improved so much. Thank you for being so invested in him to get well.
Gerald Kady
Nov 2023
Guardian Angels have an amazing team of talented nurses and physical therapists. Very understanding and knowledgeable. When I had any questions or concerns regarding the care of my wife Cindy, Guardian Angels had answers. Prompt, reliable and caring. Recommended!
Brenda Stires
Jul 2023
I have previously used this company for several family members and was very satisfied. So, when it came time to need home health again they were my first choice. My husband was released to home on Thursday, so expected a call on Monday at the latest. Fast forward it is now Tuesday and nothing. So I call them, they inform me that they are unable to take him on because they had a nurse leave and are short staffed. I said and you couldn't call and let us know? Gal on the phone says we called the hospital in Friday to let them know. I asked what time and who did they speak to and they had no answer. So I call the referring agency they call me back and tell me yes I talked to them on Friday, but they said they could take him on as a patient but it would be next week. So long story short short, had I not called to check we would have been in even worse position than we are now. And before you waste your time putting that there are many offices and maybe I got the wrong company and could I remove my negative review, the answer is no. Can you imagine someone that doesn't have someone to advocate for them? Can you imagine, because I can and it makes me sick to my stomach!!!!
Guardian Angel Home Health & Hospice is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
115 completed patient surveys, 26% response rate.
Hospital outcomes
How patients did
Service area
Guardian Angel Home Health & Hospice reports serving 12 ZIP codes, including Farmington, Aztec, Blanco, Bloomfield, Flora Vista, Fruitland, Kirtland, La Plata, Shiprock, Waterflow. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 327184. National figures are the average across all certified agencies.
Guardian Angel Home Health & Hospice offers Home Health.
Guardian Angel Home Health & Hospice is located at 2800 N Hutton Ave in Farmington, New Mexico.
Reviewers consistently praise the skill and compassion of Guardian Angel's nurses and physical therapists, with several families crediting the team for helping loved ones improve at home. However, a couple of reports point to staffing shortages and communication breakdowns that left patients without timely support, including one case requiring an ER visit.
Yes. Guardian Angel Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Guardian Angel Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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