1 / 3Reviews of Greystone are sharply split: many families describe a warm, home-like setting where staff know residents by name and some relatives have had loved ones there for years, even over a decade. However, a smaller but serious set of reviews raises red flags about cleanliness, food quality, staffing levels, and one very troubling account of a resident with dementia who eloped and later died.
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Greystone Retirement Home is a senior living community in Portland, Connecticut offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 22 reviews.
Greystone Retirement Home is a licensed residential care home in Portland, Connecticut, offering assisted living services in a homelike setting. Located at 44 High Street, the facility provides help with daily activities such as bathing, dressing, and medication management, along with on-site medical support part of each day, while allowing residents to maintain as much independence as possible.
The community is housed in a real house with a wraparound porch on a quiet street, rather than operating as a hospital or nursing home. Residents have access to private or shared rooms, three home-cooked meals prepared by the culinary team with attention to individual dietary preferences, and comprehensive assistance tailored to both daily and long-term needs. The facility supports residents in early to moderate stages of memory loss as part of the general community with extra staff attention, though it does not operate a locked memory care unit.
Greystone emphasizes personalized care through individually crafted care plans designed to meet each resident's unique needs. The facility provides a diverse menu of nutritious meals, recreational activities, and social events to create a vibrant atmosphere. Services include laundry and cleaning assistance, as well as help arranging outside medical appointments for residents requiring specialized care.
The community is situated in the picturesque landscape of Connecticut, near Middletown, Cromwell, and the greater Hartford area, offering a tranquil setting for peaceful living. Staff members are described as highly skilled professionals trained to work with residents in a kind and respectful manner, with emphasis placed on knowing resident names and routines.
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Help Me Choose4.1overall · 22 ratings combined
4.1★ on Google (22)
Sukhmani Kaur S.
Nov 2023
Great experience at the retirement home. I felt welcomed and appreciated. The staff were excellent with me , they were professional and understanding. I would definitely recommend the retirement home to my friends and family!
Ranjit Badhan
Aug 2023
Visited the Greystone retirement facility which is doing a great service to the community, The staff of the retirement home is experienced and caring.The owner Jaswinder Singh is young dynamic person . Highly recommended for living in a home like atmosphere.
Danielle Goodwin
Mar 2023
I cannot say enough on how this place is amazing! My mother recently moved here. The staff has gone above and beyond with getting her settled and straightened out from a not so great facility that she came from. The staff is beyond helpful and really made her feel at home! I feel like we worked as a team to get her settled in. I highly recommend Greystone!
Eddie DeLeon
Sep 2022
Early this year my dearest close friend and neighbor with dementia was admitted on St. Patrick Day. I dropped her off that morning from the hospital. She was there for few hours. She walked out the front door that afternoon. It was the last time I saw her. She was missing for 1 and half months. On May 4, 2022 she was found dead in the CT river. Greystone isn't a secure building. No video cameras on the property. I wouldn't recommend any one with dementia to live here.
Eileen Marino
Jun 2019
I attended the open house today and was blown away by how gorgeous the facility and grounds are. This is definitely a place I would choose. Also friendly and welcoming staff.
Greystone Retirement Home offers Assisted Living and Memory Care.
Greystone Retirement Home is located at 44 High St in Portland, Connecticut.
Reviews of Greystone are sharply split: many families describe a warm, home-like setting where staff know residents by name and some relatives have had loved ones there for years, even over a decade. However, a smaller but serious set of reviews raises red flags about cleanliness, food quality, staffing levels, and one very troubling account of a resident with dementia who eloped and later died.
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