3526 W Erwin St
4.1(33 ratings)
1 / 5Reviews for Greenbrier Nursing and Rehabilitation Center of Tyler are sharply divided: some families praise attentive, respectful care from nursing and leadership staff, while others describe rude staff, slow response times, and cleanliness issues. The facility focuses on skilled rehabilitation services such as orthopedic and neurological recovery, though experiences with day-to-day care and communication vary widely.
AI-generated from reviews and community data.
Greenbrier Nursing & Rehabilitation Center of Tyler is a skilled nursing and rehabilitation facility in Tyler, Texas, providing comprehensive care designed to meet the unique needs of each resident through personalized care plans developed by a qualified clinical team.
The center offers specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries and injuries such as total hip and knee replacements, fractures, and joint repairs, with a focus on pain management, mobility restoration, and strength training. The facility also provides skilled neurological rehabilitation for conditions including stroke and Parkinson's disease, emphasizing mobility, balance, cognitive support, and safe swallowing to maximize function and reduce hospital readmissions. Additional services include specialized wound care tailored to individual needs to promote healing and improve comfort, and care for patients experiencing deconditioning after extended hospital stays.
The facility emphasizes cleanliness and safety through its White Glove Program, which includes rigorous training and high standards monitored by surveyors who visit twice yearly. Staff members are trained to provide patient-centered support with compassion and precision across all care needs.
Dining at the center features menus with regional favorites prepared with quality ingredients, designed to be both nutritious and enjoyable as part of residents' quality of life and social experience. The facility offers warm, welcoming rooms and lively common areas designed for comfort and community living.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose4.1overall · 33 ratings combined
4.1★ on Google (33)
Rhonda Ouwenga
Sep 2025
They need seating for the families that come to see their loved ones. Also whenever I asked for help for my Mom's toiletry needs, they all acted like they were too busy and took a very long time. Nurses are rude there too. I'm so glad my Mom is in another facility now. That facility is so much better. Lots of seating and also the nurses are way more willing and attentive.
Jadiss Miller
Aug 2025
my grandma's room wasn't that great it was messy her bed was broke, the workers there were rude. when we tried to get her a drink we asked a worker to open it and she threw her arms up and said "open it". then down the hall we heard another lady yelling at some people to get back in their rooms. and a lady that was staying there was complaining saying she hasn't ate or had any water. then another lady in a room was yelling for help and saying the worker was hurting her legs. then a male worker was yelling at the same lady to take her medicine saying "take your medicine get a drink or swallow it I dont have time for your games" it wasn't that clean it smelled. and the people working were rude and when we tried to call all the phone number not one person answered. then one lady that I called hung up then blocked me. so I do not recommend letting your family stay here.
John
Aug 2025
My father didn't last much more than a week here and I'll never know the exact circumstances or details of what occurred on the day he passed but it didn't sound like he received the best of care based on his numerous complaints. According to the case manager, the hospital would not release him in an unstable condition for ethical reasons. Additionally, the first room he was in smelled so bad i couldn't visit him for more than a few minutes. The situation was addressed only after i brought it to the attention of corporate. The only correspondence I received from these people afterwards was a bill for $80. No condolences or anything like that. Very cold vibe here and I would recommend a different home for your loved one.
Malcolm Jackson
Apr 2025
The staff took great care of my mom for almost a year. They worked well with other agencies assisting with her care which eased our minds. My mom was a slightly difficult patient but from the Director, Activities Director, nursing staff, cleaning staff, food servers, etc. they all checked on her and met her needs. I am a firm believer, you treat people how you want to be treated. They treated her well. Thank you
SAMUEL HOWARD
Oct 2023
I lived at Greenbrier for about 2 years before moving to assisted living. The staff was very friendly and helpful and the food was really good! I even still am in contact with the staff even after leaving. I appreciate them.
Greenbrier Nursing and Rehabilitation Center of Tyler offers Skilled Nursing / Long Term Care.
Greenbrier Nursing and Rehabilitation Center of Tyler is located at 3526 W Erwin St in Tyler, Texas.
Reviews for Greenbrier Nursing and Rehabilitation Center of Tyler are sharply divided: some families praise attentive, respectful care from nursing and leadership staff, while others describe rude staff, slow response times, and cleanliness issues. The facility focuses on skilled rehabilitation services such as orthopedic and neurological recovery, though experiences with day-to-day care and communication vary widely.
Work at Greenbrier Nursing and Rehabilitation Center of Tyler? Claim this listing to update photos, pricing, and details — it's free.
Other senior living options within 25 miles of Tyler.
Tyler, Texas
4.2(378)
Skilled Nursing / Long Term Care
Tyler, Texas
4.9(152)
Assisted Living
Tyler, Texas
3.5(148)
Skilled Nursing / Long Term Care
Tyler, Texas
4(134)
Skilled Nursing / Long Term Care
Tyler, Texas
4(127)
Skilled Nursing / Long Term Care
Tyler, Texas
4(115)
Skilled Nursing / Long Term Care