Charles Pierce
Nov 2025
One of the best places to receive your self at. My family is very happy with the care I received from them. Charles P.
Green Bay Health Services
1640 Shawano Ave
3(27 ratings)· Green Bay average: 4.2
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 125
- Medical oversight
- Physician or nurse practitioner on-site 5+ days weekly
- Location detail
- Located directly adjacent to Murphy Park
CMS Care Compare
What Families Think
Reviews for Green Bay Health Services are sharply split: some families praise attentive nursing, rehab therapy, and communication, while many others describe serious safety incidents, neglect, and unsanitary conditions. The pattern of falls, medication errors, and understaffing complaints raised by multiple reviewers is significant enough that prospective families should investigate current conditions closely before placing a loved one here.
The Good
- Rehab therapy staff praised as tremendous
- Nurses and CNAs described as professional and kind
- Management went above and beyond for extended therapy
- Residents formed meaningful friendships with staff and peers
- Kitchen staff and meals praised by some families
The Bad
- Multiple reports of falls due to unlocked wheelchairs or lack of precautions
- Several reviewers describe residents left in soiled or wet conditions for hours
- Multiple complaints of short staffing and slow or missed medication administration
- Several reports of overmedication or sedation blamed on staffing shortages
- One report of a state investigation finding serious care problems
- Some reviewers describe dirty rooms and unclean bathrooms
AI-generated from reviews and community data.
About Green Bay Health Services
Green Bay Health Services is a skilled nursing facility serving Green Bay and surrounding counties in northeast Wisconsin. The center is located adjacent to Murphy Park, offering a tree-lined, tranquil setting for residents.
The community provides skilled nursing care with at least one physician, nurse practitioner, or physician assistant on-site five or more days a week, ensuring consistent medical oversight for residents.
Residents have access to a range of recreational programs and social events designed to keep them engaged and connected, along with opportunities to build meaningful relationships with fellow residents and staff.
The facility emphasizes a culture built on trust, engagement, competence, respect, and passion, with a team of professionals focused on delivering quality daily care to residents and support to their families.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3overall · 27 ratings combined
3★ on Google (27)
Katie Alvarado
Sep 2025
My grandma stayed here, and the care was outstanding. The nurses and staff treated her with such kindness and respect, making her feel right at home. The facility was always clean and welcoming, and the kitchen staff did a wonderful job—she really enjoyed the meals! We were especially grateful for the open communication and the way everyone went above and beyond. Highly recommend for anyone looking for a safe, caring place for their loved one.
Shannon Bluebird
Sep 2025
My mother was here for some rehab after an inpatient stay. The floor staff was amazing, the meals were excellent, and the therapy staff was tremendous! My mother’s insurance stopped coverage - however as a family we agreed to privately pay for therapy services for an additional 3 weeks! The additional support we received from the Cares Champion did not stop at the one person - but the entire management staff shows they really care! If something happens to my mom again, Green Bay Health Services will be the first facility we call!
Steven Manteufel-kocken
Jun 2025
Wow!! This place released my mom and she can't even walk up the steps ,she doesn't know her drug schedule, she can't stand up for even a minute ...please don't ever send your loved ones here
Debra Ellison
May 2025
This place is a true hellhole! My mom died here! Never should have happened! 10 days after yet another fall she died in my arms.. should be shut down! AVOID AT ALL COST!!!! This place isn't safe for your loved ones..
Frequently Asked Questions
What types of care does Green Bay Health Services offer?
Green Bay Health Services offers Skilled Nursing / Long Term Care.
Where is Green Bay Health Services located?
Green Bay Health Services is located at 1640 Shawano Ave in Green Bay, Wisconsin.
What do families say about Green Bay Health Services?
Reviews for Green Bay Health Services are sharply split: some families praise attentive nursing, rehab therapy, and communication, while many others describe serious safety incidents, neglect, and unsanitary conditions. The pattern of falls, medication errors, and understaffing complaints raised by multiple reviewers is significant enough that prospective families should investigate current conditions closely before placing a loved one here.
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