MyLivingChoice

Goodwill Retirement Community

891 Dorsey Hotel Road

4.8(28 ratings)

Goodwill Retirement Community, photo 11 / 2

Quick Facts

Total units
107
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
107
Pricing model
Fee-for-service; pay only for care used
Independent living terms
Lifetime lease arrangements for apartments
Therapy services
On-site PT, OT, and speech therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe the skilled nursing and memory care at Goodwill as compassionate, attentive, and clean, with staff who communicate well and treat residents with dignity. One long-term independent living resident reported a serious neighbor conflict that administration did not resolve, souring an otherwise positive experience.

What reviewers praise

  • Compassionate, attentive nursing and memory care staff
  • Facility described as very clean and well kept
  • No bed sores over years of bedridden care
  • Staff proactively communicate changes and concerns to families
  • Continuum of care allows aging in place on campus

What reviewers flag

  • One report of unresolved neighbor conflict in independent living village
  • One reviewer said administration did not intervene in disruptive behavior

AI-generated from reviews and community data.

Goodwill Retirement Community is a senior living community in Grantsville, Maryland offering Independent Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 28 reviews.

About Goodwill Retirement Community

Goodwill Mennonite Home, Inc. is a continuing care retirement community located one mile north of Grantsville, Maryland, nestled in the rolling hills of Western Maryland. The campus offers a continuum of care including Independent Living, Assisted Living, and Skilled Nursing services.

The Skilled Nursing Home provides high-level quality care using innovative technology and includes a Secured Memory Care Unit as well as progressive Physical, Occupational, and Speech Therapy. Assisted Living at Goodwill offers 24-hour personal care assistance, medication management and administration, housekeeping, and other support services.

The Retirement Village provides Independent Living opportunities for active residents seeking an active lifestyle without home maintenance responsibilities. Modern one- and two-bedroom residences are available through lifetime lease arrangements. An activities program is conducted by staff with consultation from a Certified Occupational Therapist available as needed.

The community is structured as a fee-for-service facility, allowing residents to enter at any level of care and pay only for the services they receive. This model supports the goal of allowing residents to age in place within the campus as their needs change. Beautiful apartments and inviting courtyards provide residential comfort, and the facility emphasizes treating each person with dignity regardless of their care needs.

Types of Care at Goodwill Retirement Community

Independent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Goodwill Retirement Community

4.8overall · 28 ratings combined

4.8★ on Google (28)

Jenn Wolf

Mar 2026

via Google ↗

I don’t even know where to begin with this review, but I feel like I need to say something because the care my dad received here meant more than I could ever fully put into words. From the moment he arrived, every single person treated him and me with so much kindness, compassion, and respect. The facility itself is always clean and well kept, but what truly stands out is the people. They don’t just “work” there… they genuinely care. My dad wasn’t always the easiest person to handle, especially as his medical conditions progressed. But not once did anyone treat him with anything less than patience and understanding. They saw beyond the behaviors and understood that it was his illness, not who he truly was. And they showed up for him every single day with kindness and a smile. They kept me informed about everything any little change, any concern and that meant the world to me. It took so much weight off my shoulders during one of the hardest times in my life. No one ever wants to be in a position where they have to place a loved one in a nursing home. But if you are, I can honestly say this is a place where your family will be cared for, respected, and truly looked after. I will forever be grateful for the love and care they gave my dad. It brought me so much peace knowing he was in good hands. Thank you for everything you made an incredibly difficult situation a little bit easier to carry.

Jim Talbott

Jan 2026

via Google ↗

Goodwill is an EXCELLENT and very BEST in elderly care! This place is very clean, smells clean, and the staff is very nice, very helpful and very supportive. My father-in-law was in Memory Care, and we visited him quite often, and he was very comfortable, even though he never wanted to be in such situation, but he couldn't take care of himself anymore, and we honored his wishes until we couldn't anymore. Being located in Western Maryland, and my wife and I living in MD, PA, NJ, CT and MA, there is no place compatible to the Goodwill Retirement Community. We wish we had taken advantage of the Community aspect of the Goodwill, the various stages, and how the parent would have smooth transition into the next step. My father-in-law had his resources and we applied all his resources to his care and it was money WELL SPENT! Thank you Goodwill, we wish not to know you, but in now knowing you, we are/were greatly appreciative of everything you offered, and then some. We wish you and everyone who comes through the Goodwill doors the very best, bc we know you will give it and they will receive it.

Matt Beasley

Sep 2025

via Google ↗

They had a nice car show for the residents. Always great to see the residents outside to see the cars.

Lynne Crehan

Oct 2020

via Google ↗

I gave two stars because we did have two wonderful years here. We moved into the retirement village along with my father, sister and brother-in-law.  We loved living here and being so close to each other, yet living in separate cottages.  We planned on seeing out our days at Goodwill. After those two years, my wonderful neighbor had to move to assisted living. My husband ended up not getting along with the husband of the couple that moved in after him, and the man proceeded to do creepy things to intimidate us, stacking junk on his back patio that faced our bedroom, hung pictures of people and items staring back at us from their bedroom window into ours, leaving outside lights on all night shining directly into the bedroom, and making structural changes that were ugly, without getting required approval first. Though they did manage the problem with the inappropriate structural changes, Administration did nothing to get him to stop his uncivilized behavior.  The things he was doing "were not obscene or illegal", so they were deemed to be acceptable in their eyes.  We've since moved out, away from my family, taking the financial hit, because we could no longer trust them to care for us in the manner we expected to be when we moved in. Since they wouldn't help us with the difficult situation we were faced with, we no longer felt confident in our future there.  We also didn't want to live in a community that would allow someone as uncivilized as he to live there. Unless administration comes up with a plan to manage neighbors that don't get along, or uses better discretion when determining whether the Village is the right place for a prospective resident, I would not move into the village.  You may end up being sorry you did so just as we did.

Kristina Whitehead

Oct 2018

via Google ↗

My Mother was a resident of Goodwill for 7 years. Her care was excellent and the last 2 years she was basically bedridden. She never had one bed sore or any skin breakdown at all even up until the end. Their compassionate care was beyond superb. I cannot say enough good things about the nursing staff. They are angels on earth.

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Goodwill Retirement Community?

By submitting, you're okay with us and Goodwill Retirement Community reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you.

Government Inspection History

3 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 11, 2025Fire Safety StandardHealth ComplaintHealth Standard32 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Nov 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 6, 2025

Mar 6, 2020Fire Safety StandardHealth Standard10 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2020

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Provide properly sized and located linen or trash receptacles.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2020

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2020

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Install corridor and hallway doors that block smoke.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 20, 2020

Sep 7, 2018Fire Safety StandardHealth Standard14 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Nov 29, 2018

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2018

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2018

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2018

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2018

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Ensure a qualified health professional conducts resident assessments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 4, 2018

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 29, 2018

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 29, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity B of L: potential for minimal harm, patternCorrected Oct 4, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Goodwill Retirement Community offer?

Goodwill Retirement Community offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Goodwill Retirement Community located?

Goodwill Retirement Community is located at 891 Dorsey Hotel Road in Grantsville, Maryland.

What do families say about Goodwill Retirement Community?

Families describe the skilled nursing and memory care at Goodwill as compassionate, attentive, and clean, with staff who communicate well and treat residents with dignity. One long-term independent living resident reported a serious neighbor conflict that administration did not resolve, souring an otherwise positive experience.

How did Goodwill Retirement Community do on recent health and safety inspections?

Goodwill Retirement Community had 3 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Goodwill Retirement Community?

Submit the Request Information form on this page, or contact Goodwill Retirement Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Goodwill Retirement Community? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Grantsville.

Prefer to stay home?

Home care agencies serving Grantsville bring help to the house: daily living, companionship, and respite for family caregivers.