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Goodwill Retirement Community

891 Dorsey Hotel Road

4.8(28 ratings)

Goodwill Retirement Community — photo 11 / 2

Quick Facts

Total units
107
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
107
Pricing model
Fee-for-service; pay only for care used
Independent living terms
Lifetime lease arrangements for apartments
Therapy services
On-site PT, OT, and speech therapy

What Families Think

Families describe the skilled nursing and memory care at Goodwill as compassionate, attentive, and clean, with staff who communicate well and treat residents with dignity. One long-term independent living resident reported a serious neighbor conflict that administration did not resolve, souring an otherwise positive experience.

The Good

  • Compassionate, attentive nursing and memory care staff
  • Facility described as very clean and well kept
  • No bed sores over years of bedridden care
  • Staff proactively communicate changes and concerns to families
  • Continuum of care allows aging in place on campus

The Bad

  • One report of unresolved neighbor conflict in independent living village
  • One reviewer said administration did not intervene in disruptive behavior

AI-generated from reviews and community data.

Goodwill Retirement Community is a senior living community in Grantsville, Maryland offering Independent Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 28 reviews.

About Goodwill Retirement Community

Goodwill Mennonite Home, Inc. is a continuing care retirement community located one mile north of Grantsville, Maryland, nestled in the rolling hills of Western Maryland. The campus offers a continuum of care including Independent Living, Assisted Living, and Skilled Nursing services.

The Skilled Nursing Home provides high-level quality care using innovative technology and includes a Secured Memory Care Unit as well as progressive Physical, Occupational, and Speech Therapy. Assisted Living at Goodwill offers 24-hour personal care assistance, medication management and administration, housekeeping, and other support services.

The Retirement Village provides Independent Living opportunities for active residents seeking an active lifestyle without home maintenance responsibilities. Modern one- and two-bedroom residences are available through lifetime lease arrangements. An activities program is conducted by staff with consultation from a Certified Occupational Therapist available as needed.

The community is structured as a fee-for-service facility, allowing residents to enter at any level of care and pay only for the services they receive. This model supports the goal of allowing residents to age in place within the campus as their needs change. Beautiful apartments and inviting courtyards provide residential comfort, and the facility emphasizes treating each person with dignity regardless of their care needs.

Types of Care at Goodwill Retirement Community

Independent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Goodwill Retirement Community

4.8overall · 28 ratings combined

4.8★ on Google (28)

Jenn Wolf

Mar 2026

via Google

I don’t even know where to begin with this review, but I feel like I need to say something because the care my dad received here meant more than I could ever fully put into words. From the moment he arrived, every single person treated him and me with so much kindness, compassion, and respect. The facility itself is always clean and well kept, but what truly stands out is the people. They don’t just “work” there… they genuinely care. My dad wasn’t always the easiest person to handle, especially as his medical conditions progressed. But not once did anyone treat him with anything less than patience and understanding. They saw beyond the behaviors and understood that it was his illness, not who he truly was. And they showed up for him every single day with kindness and a smile. They kept me informed about everything any little change, any concern and that meant the world to me. It took so much weight off my shoulders during one of the hardest times in my life. No one ever wants to be in a position where they have to place a loved one in a nursing home. But if you are, I can honestly say this is a place where your family will be cared for, respected, and truly looked after. I will forever be grateful for the love and care they gave my dad. It brought me so much peace knowing he was in good hands. Thank you for everything you made an incredibly difficult situation a little bit easier to carry.

Jim Talbott

Jan 2026

via Google

Goodwill is an EXCELLENT and very BEST in elderly care! This place is very clean, smells clean, and the staff is very nice, very helpful and very supportive. My father-in-law was in Memory Care, and we visited him quite often, and he was very comfortable, even though he never wanted to be in such situation, but he couldn't take care of himself anymore, and we honored his wishes until we couldn't anymore. Being located in Western Maryland, and my wife and I living in MD, PA, NJ, CT and MA, there is no place compatible to the Goodwill Retirement Community. We wish we had taken advantage of the Community aspect of the Goodwill, the various stages, and how the parent would have smooth transition into the next step. My father-in-law had his resources and we applied all his resources to his care and it was money WELL SPENT! Thank you Goodwill, we wish not to know you, but in now knowing you, we are/were greatly appreciative of everything you offered, and then some. We wish you and everyone who comes through the Goodwill doors the very best, bc we know you will give it and they will receive it.

Matt Beasley

Sep 2025

via Google

They had a nice car show for the residents. Always great to see the residents outside to see the cars.

Lynne Crehan

Oct 2020

via Google

I gave two stars because we did have two wonderful years here. We moved into the retirement village along with my father, sister and brother-in-law.  We loved living here and being so close to each other, yet living in separate cottages.  We planned on seeing out our days at Goodwill. After those two years, my wonderful neighbor had to move to assisted living. My husband ended up not getting along with the husband of the couple that moved in after him, and the man proceeded to do creepy things to intimidate us, stacking junk on his back patio that faced our bedroom, hung pictures of people and items staring back at us from their bedroom window into ours, leaving outside lights on all night shining directly into the bedroom, and making structural changes that were ugly, without getting required approval first. Though they did manage the problem with the inappropriate structural changes, Administration did nothing to get him to stop his uncivilized behavior.  The things he was doing "were not obscene or illegal", so they were deemed to be acceptable in their eyes.  We've since moved out, away from my family, taking the financial hit, because we could no longer trust them to care for us in the manner we expected to be when we moved in. Since they wouldn't help us with the difficult situation we were faced with, we no longer felt confident in our future there.  We also didn't want to live in a community that would allow someone as uncivilized as he to live there. Unless administration comes up with a plan to manage neighbors that don't get along, or uses better discretion when determining whether the Village is the right place for a prospective resident, I would not move into the village.  You may end up being sorry you did so just as we did.

Kristina Whitehead

Oct 2018

via Google

My Mother was a resident of Goodwill for 7 years. Her care was excellent and the last 2 years she was basically bedridden. She never had one bed sore or any skin breakdown at all even up until the end. Their compassionate care was beyond superb. I cannot say enough good things about the nursing staff. They are angels on earth.

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Frequently Asked Questions

What types of care does Goodwill Retirement Community offer?

Goodwill Retirement Community offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Goodwill Retirement Community located?

Goodwill Retirement Community is located at 891 Dorsey Hotel Road in Grantsville, Maryland.

What do families say about Goodwill Retirement Community?

Families describe the skilled nursing and memory care at Goodwill as compassionate, attentive, and clean, with staff who communicate well and treat residents with dignity. One long-term independent living resident reported a serious neighbor conflict that administration did not resolve, souring an otherwise positive experience.

How can families visit Goodwill Retirement Community?

Submit the Request Information form on this page to connect with Goodwill Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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