anonymous
Dec 2024
Extremely under staffed. Staff was not user friendly. Not much going on in the way of activities. Patients are not grouped in rooms by family wishes. Very hard to get anything changed and have to take weeks or months.
Frostburg Rehab Center
1 Kaylor Circle
4.3(64 ratings)
1 / 5Quick Facts
- Total units
- 122
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 122
CMS Care Compare
What Families Think
Families describe Frostburg Rehab Center as a place where staff show genuine warmth and dedication, especially during rehabilitation stays, with several reviewers praising specific caregivers by name. One reviewer reported concerns about staffing levels and slow responsiveness to requests, which stands out against the otherwise positive feedback.
The Good
- Staff described as caring and attentive by multiple reviewers
- Strong rehabilitation outcomes reported after therapy stays
- Good family communication during difficult health situations
- Named staff members praised for personalized attention
The Bad
- One report of being extremely understaffed
- One report that changes take weeks or months to happen
- One report of limited activities for residents
AI-generated from reviews and community data.
About Frostburg Rehab Center
Frostburg Rehab Center is a skilled nursing / long term care community in Frostburg, Maryland. The community is licensed for up to 122 residents.
Families rate Frostburg Rehab Center 4.3 out of 5 based on 64 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 64 ratings combined
4.3★ on Google (64)
Jennie Miller
Jul 2024
My mom was just admitted there today for therapy, the staff was totally sincere and pleasant. Rhonda Miller is amazing. She did everything we asked. I'm not sure the lady's name who is my mom's nurse, but she was wonderful also
Elizabeth Weaver
Jul 2024
Rhonda was an awesome nursing assistant that took care of my mother when she first arrived. The Floor Nurse took extra time to make us feel more acceptable of leaving our mother in their care.
Lisa B
Dec 2021
UPDATED 8 months later: Heartfelt thanks to ALL the staff at Sterling for seeing my sister and her family through very difficult weeks. You cared not only for my sister’s physical, medical, and emotional needs, you cared for me (day and night for weeks as I sat with her), and did so with other family and friends as if we were your own. In the last two years, we have chanced to visit many medical centers, hospitals and care facilities, including the big one in Baltimore and by far, you exceed them all. When I called, you answered. And patiently (sometimes I’m sure with divine help) responded to all my concerns and worries. My eternal gratitude. Previous review: My ability-challenged sister needed a safe, clean, responsive place to call home. Sterling nursing home and staff have exceeded expectations. I’m so very grateful!
Morgan
Feb 2021
I cannot say enough about the professional, caring treatment received by my elderly Uncle during his rehabilitation. When he entered the facility, after previously in the care of another separate institution, he was very confused, unable to walk and could barely tend to himself. We had fears that Dementia was setting in and that he would never return to his home. And while I couldn't visit due the the Covid virus, I could hear the steady progress as he and I spoke almost daily, and when I picked him up after his weeks of therapy the transformation was unbelievable. He's back to the man we knew! I would not have expected such results in the best of times, but the way Staff dealt with the uphill battle he faced and Covid as well, was nothing short of a miracle. The communication and cooperation the family received from all personnel was at all times prompt and courteous. The Staff never appeared stressed or rushed when responding to any request or inquiry. I would highly recommend this facility to any who face the extremely difficult decision to place a loved one in the care of another. The Management and Staff at this facility are second to none!
Frequently Asked Questions
What types of care does Frostburg Rehab Center offer?
Frostburg Rehab Center offers Skilled Nursing / Long Term Care.
Where is Frostburg Rehab Center located?
Frostburg Rehab Center is located at 1 Kaylor Circle in Frostburg, Maryland.
What do families say about Frostburg Rehab Center?
Families describe Frostburg Rehab Center as a place where staff show genuine warmth and dedication, especially during rehabilitation stays, with several reviewers praising specific caregivers by name. One reviewer reported concerns about staffing levels and slow responsiveness to requests, which stands out against the otherwise positive feedback.
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Other senior living options within 25 miles of Frostburg.
