Becca J
Feb 2026
Fabulous facility. Amazing caring staff. From front desk to maintenance to cooks to nurses. They deserve 10 stars. Keep up the great work!!
1 / 3Quick Facts
- Total units
- 50
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 50
- Inspections
- View history (24 citations)
- Campus capacity
- Licensed for up to 50 residents
- Rehab care
- Dedicated rehab suites for short-term therapy
- Housing variety
- Multiple residence types across one campus
CMS Care Compare
What Families Think
Families generally describe Good Shepherd Services as warm and family-like, praising staff compassion and teamwork across multiple reviews. However, a couple of reviews from the pandemic period describe frustrating visitation restrictions and rehab interruptions, suggesting inconsistency in how policies and communication were handled at times.
The Good
- Staff described as compassionate and treats residents with dignity
- Reviewers say staff feel like extended family
- Praise spans front desk, nursing, maintenance, and kitchen staff
- Faith-based approach emphasizing respect and belonging
- Multiple living options across one campus
The Bad
- Two reviewers reported overly strict, poorly enforced COVID visitation rules
- One report of rehab session being interrupted and inconsistent follow-through
- One reviewer felt staff was rude when limiting hallway walking
AI-generated from reviews and community data.
Good Shepherd Services Ltd is a senior living community in Seymour, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 15 reviews.
About Good Shepherd Services Ltd
Good Shepherd Services is a faith-based senior living campus in Seymour, Wisconsin, providing skilled nursing care, rehabilitative services, and supportive living options. The campus is licensed to serve up to 50 community members with 24-hour skilled and rehabilitative care available.
The community operates multiple living choices. Meadow Wood offers 36 apartments providing supportive, personal, and nursing care. Shepherd's Inn and Forest Glen represent additional residential options on the campus. Cedar Lane Rehab Suites provides specialized rehabilitative services to residents across the different living environments.
Good Shepherd Services emphasizes a faith-based approach to care, dedicating itself to serving residents with dignity, respect, and compassion in a safe and welcoming environment. The community strives to provide extraordinary care while creating moments of joy and a sense of belonging for those it serves.
Types of Care at Good Shepherd Services Ltd
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Good Shepherd Services Ltd
4.1overall · 15 ratings combined
4.1★ on Google (15)
Kristen
Jun 2025
As soon as you walk inside the doors you are greeted. My mom lived at Good Shepherd Nursing Home for over two years. The staff became her extended family sharing fun and laughter. Teamwork is truly the core of this care team. For their residents and residents families they are willing to listen and go beyond to make all cared for and safe in their home away from home. Thanks to all. God bless
Karla D.
Sep 2022
Good Shepherd Home provided exemplary care for our mother. The staff is compassionate, caring, and treat the residents with dignity and respect. We searched many facilities and this by far was the best-both in terms of staff and the facility itself.
Jessica Hess
Apr 2022
VERY UNWELCOMING AND DISCOURAGING OF VISITORS!!! Where to start, they are working with outdated COVID protocols. They have an elementary school-ish poster board at the door with an outdated map showing Wisconsin in various shades of red COVID danger. Keep in mind Outagamie county had only nine new cases today and that has been the trend for several weeks. Appointments are required to visit because you have to fill out multiple pages of paperwork and take a test prior to being able to enter. After testing negative you then are required to wear masks AND goggles. I understand these are in place for the safety of the residents, but my sister and I are both vaccinated and boosted. Can we show our cards and maybe not have to jump through so many hoops? To make matters worse, the appointment we made was useless because no one at Good Shepherd wrote it down. Why have these protocols in place if they don't even follow them? Originally the plan was to discharge my father to mine or my sister's home, but the hospital recommended swing bed so he could have easier access to rehab. He's been there three days and rehab briefly worked with him ONCE. When my sister tried to walk the halls with him today she was rudely told by a staff member that "Guests have to stay in the rooms.". Seriously? She's masked, GOGGLED and just tested negative for COVID at your door. She's trying to help rehab my father and they are scolded and relegated back to his room. He's going to be lucky not to lose his progress while staying in this one star facility. It looks nice, but appearances are deceiving. Rude staff and COVID protocols that predate the vaccine make this a very unwelcoming facility that discourages visitors and treat their residents like prisoners.
Dawn Hess
Apr 2022
The covid protocols are ridiculous. I followed the rules and called to make an appointment to visit my dad. I went for the visit and they weren't going to let me in as there was no record I had called. They finally allowed me to visit. My dad is there for rehab, after an hour of visiting he was stiff and wanted to walk around. We walked down the hallway and were reprimanded for leaving his room. We will be bringing him home asap. I have been vaccinated and boosted and passed a rapid test at the door. I don't mind following rules but if you make a rule follow through with it, such as making a note of my appointment.
Government Inspection History
5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 21, 2026Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2026
Mar 20, 2026Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026
May 29, 2025Fire Safety StandardHealth Standard11 citations
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity C of L: potential for minimal harm, widespreadCorrected Jun 29, 2025
Apr 11, 2024Fire Safety StandardHealth Standard5 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2024
Apr 19, 2023Fire Safety StandardHealth Standard4 citations
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Good Shepherd Services Ltd offer?
Good Shepherd Services Ltd offers Skilled Nursing / Long Term Care.
Where is Good Shepherd Services Ltd located?
Good Shepherd Services Ltd is located at 607 Bronson Rd in Seymour, Wisconsin.
What do families say about Good Shepherd Services Ltd?
Families generally describe Good Shepherd Services as warm and family-like, praising staff compassion and teamwork across multiple reviews. However, a couple of reviews from the pandemic period describe frustrating visitation restrictions and rehab interruptions, suggesting inconsistency in how policies and communication were handled at times.
How did Good Shepherd Services Ltd do on recent health and safety inspections?
Good Shepherd Services Ltd had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Good Shepherd Services Ltd?
Submit the Request Information form on this page to connect with Good Shepherd Services Ltd and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Good Shepherd Services Ltd? Claim this listing to update photos, pricing, and details. It's free.
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