3.6(27 ratings)· Saint Paul average: 3.7
Part of Good Samaritan Society · 135 communities · 4★ average
1 / 5CMS Care Compare
Reviews for Good Samaritan Society - Maplewason are sharply divided: many families praise the rehabilitation and transitional care staff for compassion and skill after surgery or injury, while others describe serious lapses in basic care such as unaddressed catheter issues, cold food, and unanswered call lights. Several reports raise safety and communication concerns, including a documented allegation of inappropriate conduct by a staff member and falls that families say went unreported.
AI-generated from reviews and community data.
Good Samaritan Society - Maplewood is a senior living community in Saint Paul, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 27 reviews.
Good Samaritan Society - Maplewood is a skilled nursing and long-term care facility in Saint Paul, Minnesota. It operates both acute rehabilitation and long-term care units, with private rooms available in its acute care center.
Family experiences at this facility are sharply divided. Those who spent short stays for post-surgical or post-hospitalization rehabilitation consistently report compassionate, attentive staff and effective therapy programs; one family noted therapists were "wonderful" and "mindful of the patient's emotional limitations." However, families with relatives in long-term care describe serious concerns: delayed response to call buttons, residents left in soiled diapers for extended periods, cold meals served in rooms, and inadequate catheter care leading to preventable infections. Some families report having to install cameras in rooms due to safety concerns about unsupervised caregiving.
The facility maintains a 3.6 out of 5 stars across 27 Google reviews. Short-term rehabilitation patients give strong praise for nursing, therapy, meals, and staff warmth. Long-term care residents and their families, by contrast, raise persistent complaints about basic hygiene, responsiveness to patient needs, and quality of life, concerns that appear to reflect systemic issues rather than isolated incidents.
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Help Me Choose3.6overall · 27 ratings combined
3.6★ on Google (27)
Conrad Hansen
Apr 2026
My 87 yr old dad is bedridden and on two ocassions was transported to the hospitol for bladder and kidney iinfection as the do not change his catheter as needed and required. 1st time he called the ambulance as they would not believe the pain he was having. The 2nd time they realize they better call the ambulance to cover thier tails. I have been there several times at dinner and lunch the food was always cold and awful. They act like they care but they dont
Jeanette Wilson
Mar 2026
They treated my sister with respect in transitional care after hospitalization for a fracture leg and a broken arm due to a fall. The staff are caring and kind.
Tiana Shultz
Feb 2025
Terrible! Do not go!!
Missy Henning
Dec 2023
The Best Care and Amazing Staffs
L
Oct 2023
If you have a parent in this place and they have speech problems DO NOT SEND THEM HERE. They allow male workers to bathe/ change diapers with the door closed so be aware of this when you think of this place. I had to file for a investigation to be done. (Update) Because the state refused to do their job I had to put an Alexa and a recording camera in my moms room. There has now been one man that was finally removed from the facility after weeks of him telling my mom how much he did not like me. He then said he could "KILL" someone without anyone ever knowing and this is the worker the state felt for a year and 2 reports from me wasn't a threat or was not mishandling my mom behind closed doors. My mom screamed everytime he put his hand anywhere near her bottom/private area and again the state would not talk to my mom or look at the camera but talked to other residents as if they could see through a closed door. PLS PLS BE CAREFUL WITH PUTTING YOUR PARENTS IN A PLACE LIKE THIS. There are so many falls at night and residents families are not told. There was a resident that kept falling and the family didn't know until she bruised up her whole face and they finally moved her to the other side of the building where there are more then one person worker at night. These are residents whose families don't come around to check on them. Recently a woman fell and two days later she died and her family still was not told she had fallen and I wish i could find them.There are now 3 women who said they will not help/work with my mom because they're not comfortable with the camera and Alexa in the room.
7 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 16, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 16, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Keep residents' personal and medical records private and confidential.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jan 12, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Good Samaritan Society - Maplewood offers Skilled Nursing / Long Term Care.
Good Samaritan Society - Maplewood has not published its pricing. For context, communities in Saint Paul that publish rates start around $3,298 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Good Samaritan Society - Maplewood is located at 550 Roselawn Avenue East in Saint Paul, Minnesota.
Reviews for Good Samaritan Society - Maplewason are sharply divided: many families praise the rehabilitation and transitional care staff for compassion and skill after surgery or injury, while others describe serious lapses in basic care such as unaddressed catheter issues, cold food, and unanswered call lights. Several reports raise safety and communication concerns, including a documented allegation of inappropriate conduct by a staff member and falls that families say went unreported.
Good Samaritan Society - Maplewood had 7 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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