MyLivingChoice

German Centre Home

2222 Centre Street

3.2(50 ratings)· Boston average: 4.1

German Centre Home, photo 11 / 5

Quick Facts

Total units
133
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
133
Memory care setup
Dedicated long-term memory care unit on-site
Day program option
Adult day health program for at-home residents
Therapy services
On-site physical, occupational, and speech therapy
History
Operating since 1914, founded for German immigrants

What Families Think

Reviews for German Centre Home are sharply divided: several families praise attentive, caring nursing staff and cite specific staff members by name, while multiple other reviewers describe serious neglect, including unanswered call buttons, dehydration leading to hospitalization, and disorganized discharge communication. The community's 3.2 average rating reflects this split between strongly positive and strongly negative experiences.

The Good

  • Staff described as attentive, kind, and caring
  • Facility called clean and well-maintained by a reviewer
  • Dedicated long-term memory care unit for residents
  • On-site physical, occupational, and speech therapy
  • Adult day health program for those still living at home

The Bad

  • Multiple reports of unanswered call buttons and slow response
  • One report of severe dehydration and untreated UTI causing hallucinations
  • One report of disorganized discharge planning with little communication
  • One report of disrespectful night staff and lack of supervision
  • One report of an administrator confronting family over a negative review

AI-generated from reviews and community data.

German Centre Home is a senior living community in Boston, Massachusetts offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 50 reviews.

About German Centre Home

German Centre for Extended Care is an assisted living and long-term care community in Boston, Massachusetts. Founded in 1914 to serve elderly German immigrants, it has grown into a comprehensive senior care provider offering apartment-style living that helps residents maintain independence while receiving assistance, socialization, and fine dining.

The community provides short-term rehabilitation services for those needing therapy or medication management after a hospital stay, as well as long-term care with individualized treatment plans and daily activities calendars. Adult day health programs are available for those not yet ready for full-time assistance, offering medical support and social interaction while residents remain in their own homes. Physical, occupational, and speech therapists work with nursing and medical staff to guide recovery and rehabilitation.

German Centre offers specialized memory care services for individuals with Alzheimer's disease and memory loss. Staff receive training in handling situations and confusion related to changes in brain health, and activities are tailored to promote successful experiences while reducing fears associated with memory loss. Memory support is available in the adult day health program, assisted living, and a dedicated long-term memory care unit.

The community emphasizes individualized attention and engagement through a comprehensive activities calendar featuring entertainment, social programs, and life enrichment opportunities. Residents participate in themed celebrations, workshops, and recreational activities designed to create meaningful moments and encourage socialization among the resident community.

Types of Care at German Centre Home

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of German Centre Home

3.2overall · 50 ratings combined

3.2★ on Google (50)

Samantha P

May 2026

via Google

If you consider any review- please let it be this one. Do not, under any circumstance send your loved ones here. My grandparents have been in and out of facility various times over the last few months. My elderly grandfather was admitted back into this facility a little over a week ago. After a few days, we started to notice he was hallucinating, which is very abnormal for him. We requested a test for a UTI on Friday and was told we couldn’t get those services until Monday (this was not the first time we were told basic services like this until Monday). Come Thursday, we still hadn’t heard the UTI results and my grandfather was still hallucinating. We had him admitted back into the hospital where he tested positive for a UTI and his kidneys are severely impacted along with severe high dehydration. All of this was causing his hallucinations. After only a day at the ER he has already started coming back to his regular self. I called the German Centre to update them on the condition of my grandfather as a direct result of their care and their response was saying "He is no longer here and we can't give you information as you're not the proxy". While that remains true, I was not requesting information I was informing the staff of his severe condition as a direct result of their negligence. They didn't care to hear it. Do not send your loved ones here.

Carolyn McNeill

Jan 2026

via Google

I am reposting my review as the administrator confronted my family member about my previous review and said it needed to be taken down. This was a concerning red flag and frankly quite inappropriate to approach a patient and to do this! My concerns are: lack of response (if any) to call buttons, the night staff’s disrespectful behavior to patients and lack of supervision, disorganized discharge planning with little to no verbal communication on last day and lack of training to new staff. I can’t believe I even have to write this. I’m saddened and disturbed by what was witnessed. Please advocate for your loved ones.

kathy Reda

Nov 2025

via Google

My uncle had a bad fall and weakness over a year ago. He initially was admitted to the German Centre in West Roxbury for rehab. From the moment we arrived the staff have been so kind and helpful. Unfortunately he failed physical therapy and we started the process of becoming a nursing home resident. He has been there for a year. It’s never easy for someone to accept that things their new home but I want to highly commend every staff member on the 2nd floor of the German Centre. Either my sister or myself visit every day. The facility is well maintained, clean and they are so attentive to the residents. Jen the social worker is so kind and informative. She helped us through the process. Lauren at the desk goes out of her way to visit my uncle and make him smile. The nurses Courtney, Jane, Marie and Margaret are friendly and so helpful even when my uncle is not. The nursing assistants know my uncle and anticipate what he needs and help him every day. I’ve been a nurse for 37 yrs and have been many facilities, the German Centre is amazing. So clean and bright. The front desk staff Chris and Michelle welcome us with bright smiles. They have so Many activities and make the seasons fun. If you ever need a rehab or nursing home please give the German Centre a look, you will not be disappointed. I highly recommend this wonderful facility with great people.

Gregory Young

Oct 2025

via Google

I can’t say enough good things about this nursing home. The staff here are truly amazing — attentive, caring, and always willing to go above and beyond to help. From the nurses to the aides and everyone in between, they treat residents with such kindness and respect. You can tell they genuinely care about the people they serve. Every time I visit, I feel a sense of comfort knowing my loved one is in great hands. Thank you to the entire team for your compassion, patience, and dedication — it makes all the difference!

Laura Bowler

Dec 2024

via Google

With all the negative reviews, I'm surprised you are still open for business. The care (or lack thereof) my late mother received was deplorable. I (along with my sisters) were with her 5-6 days a week for several hours and not once did an aide or a nurse come in to see if she needed anything. She was unable to eat, drink or go to the bathroom on her own due to her declining health. She laid in bed while she needed all of the above. I'm holding your facility responsible for her being left unattended, verbally abused and neglected by your entire staff. You, as the CEO, should be having regular meetings with your entire staff (case manager, nurses, doctors, and especially the aides) as to how to take care of the residents in your facility as they are your most important responsibility.

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Government Inspection History

5 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 4, 2025Fire Safety StandardHealth Standard3 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2025

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2025

Feb 27, 2025Health Complaint3 citations
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2025

Aug 30, 2024Fire Safety StandardHealth Standard12 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2024

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

May 2, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2024

Aug 17, 2023Fire Safety StandardHealth Standard24 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does German Centre Home offer?

German Centre Home offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is German Centre Home located?

German Centre Home is located at 2222 Centre Street in Boston, Massachusetts.

What do families say about German Centre Home?

Reviews for German Centre Home are sharply divided: several families praise attentive, caring nursing staff and cite specific staff members by name, while multiple other reviewers describe serious neglect, including unanswered call buttons, dehydration leading to hospitalization, and disorganized discharge communication. The community's 3.2 average rating reflects this split between strongly positive and strongly negative experiences.

How did German Centre Home do on recent health and safety inspections?

German Centre Home had 5 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit German Centre Home?

Submit the Request Information form on this page to connect with German Centre Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at German Centre Home? Claim this listing to update photos, pricing, and details. It's free.

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