Joshua Taulbee
Jun 2026
Diane, Tierra, Dawn,shorty, kim majority of the staff I came into contact with we're all great
1 / 4Quick Facts
- Year opened
- 2015
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 178
- Inspections
- View history (75 citations)
- Hospital proximity
- Half a mile from Lutheran Hospital
- Memory care setup
- Secured dementia unit on-site
- Staff tenure
- Many staff employed over ten years
CMS Care Compare
What Families Think
Franklin Plaza draws many positive reviews for its rehab and skilled nursing therapy teams, wound care, and compassionate frontline staff, with families often noting improved strength and mobility after a stay. At the same time, a number of reviewers report serious concerns about neglect, understaffing, slow response to call buttons, and an aging, sometimes messy building, so experiences vary widely.
The Good
- Physical, occupational and speech therapy praised repeatedly
- Wound care nursing singled out for good results
- Multiple reviewers call the facility very clean
- Staff described as caring and attentive by many families
- Secured dementia unit for memory care residents
- Close proximity to Lutheran Hospital for medical needs
The Bad
- Multiple serious reports of neglect, rough handling, or abuse
- Several mentions of understaffing and slow call-button response
- Reports of an aging, sometimes messy or worn-down building
- One detailed report of medication and communication concerns for a dementia patient
AI-generated from reviews and community data.
Franklin Plaza is a senior living community in Cleveland, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.7 out of 5 across 112 reviews.
About Franklin Plaza
Welcome to Franklin Plaza
Located in bustling Ohio City, Franklin Plaza just a half of a mile from Lutheran Hospital. Franklin Plaza offers a skilled rehabilitation unit with private suites, a welcoming resident activity center with a library and computers, and a secured dementia unit. Many of our staff members have been with us for over ten years, and they take great pride in the care we provide. Our services include short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care.
To learn about our facility's response to COVID-19, please click HERE. To access our COVID-19 FAQs, please click HERE.
Amenities and Highlights
• Short term rehabilitation unit with private suites
• Physical, occupational and speech therapies
• Secured dementia unit
• Resident activity center
• Full-time nurse practitioners
• Certified wound care nurse
• Resident smoking area
Visitation at Franklin Plaza
We are very excited that the State of Ohio is allowing visitation for nursing home residents starting July 20, 2020. Our visitation procedures will be different than they were before the pandemic, but our goal throughout this process will be to keep our residents, families and staff as safe as possible.
The state has mandated that facilities restart visitation only after completing COVID-19 testing of all staff members. We have not yet completed our testing but are hoping to hear from the state to schedule that very soon. At the beginning of July, only around 43% of the state's nursing facilities had completed this testing, so there are many facilities in Ohio waiting for testing dates. We are still sharing our plan for visitation protocols so you can familiarize yourself with the requirements. As soon as we complete our staff testing and have determined a visitation start date, we will let you know.
Per the state's rule, visits must be outdoors and follow specific protocols. We have developed the protocols below to comply with the state's rule and provide safe, meaningful visitation for as many residents as possible. Exceptions for residents who are at end of life or have other extenuating circumstances will be reviewed on a case by case basis.
Scheduling: To schedule a visit, please call or email Domonique Boone at domonique.boone@lhshealth.com or 216-651-1600 ext 139. The hours for visitation will be: Monday-Friday 2-4pm and Saturday-Sunday 10am to 12pm
Until we determine how many families will be visiting, we are asking that these visits be kept to 20 minutes and no more than once per day/ once per week for now. We may expand these hours and availability in the future as we see what the demand is.
Visitation Requirements & Limitations: To comply with the state's social distancing requirement, we are requesting that no more than 2 people visit during one appointment. Since masks and social distancing are required during the entire visit, we are requesting that visitation be limited to adults over the age of 18.] For the protection of our residents, families and staff, residents who are being quarantined because of a recent hospital stay, outside appointment, or the development of signs/symptoms of COVID-19 will not be permitted to receive visitors.
Environment & Accommodations: Our outdoor visits will be held in the back patio that is covered by an awning which is accessible from the parking lot. This area has appropriate cover to protect our residents and visitors from inclement weather and sun. This area will be disinfected between appointments. Visitors are asked to arrive promptly and remain in their cars if they are early. At the appointed visitation time, please check in with the receptionist via the phone located in the breezeway. Residents and visitors should remain in the visitation area for the duration of their visit and maintain 6 feet of social distancing at all times. There will be markers on the ground to help everyone stay at safe intervals. We understand the importance of physical contact like hugs, but not maintaining social distancing during these visits puts all of our residents at risk. If social distancing cannot be maintained throughout the visit, it may be necessary for our staff to end the visit early. In addition, if social distancing is not maintained, the resident will be quarantined for 14 days, during which time visits will not be permitted for that resident.
Screening: All visitors will be screened and temperatures taken upon arrival. If a visitor has symptoms or has tested positive for COVID-19, the visit will be rescheduled. We will have hand sanitizer for our residents and visitors and kindly request that everyone use it at the beginning and the end of each visit. The screening tool that will be completed prior to your visit is enclosed. If you have any of these symptoms, for the safety of your loved one, please reschedule your visit.
Face coverings: Both residents and visitors will wear surgical masks or cloth masks for the duration of the visit. All visitors should provide their own face masks, either medical or cloth style. If there is a medical reason that a visitor cannot wear a mask during the visit, please notify us at the time of scheduling so we can discuss alternate safety options.
Gifts/items: No food/beverage/tobacco will be permitted during visitation. All items brought from home for a resident must follow our regular policy for allowable items. If you need information on that policy, please reach out or visit our emergency preparedness website,
Ohio Public Health Advisory System: Governor DeWine has urged nursing facilities consider the prevalence and spread of local cases, hospital capacity and PPE supply when scheduling visitation. An Ohio Public Health Advisory System has been created and will be update weekly for each county in the state. There will be a level and color assigned to each county based on the severity and prevalence of the virus in that county. For counties that are level 2/orange and above, the state recommends limiting or avoiding unnecessary visitation to hospitals, nursing homes and assisted living facilities. This means that our ability to welcome visitors at our facility may change if the pandemic surges in our area. For more information on the Ohio Public Health Advisory System, please visit www.coronavirus.ohio.gov.
Prior to your visit, please review the enclosed educational materials so you are familiar with how to protect you and your loved one from COVID-19. As the number of COVID-19 cases in our area and around the country continue to fluctuate, we ask that anyone who plans on visiting be very diligent about infection control prevention in their daily lives. We are so glad that we are able to offer these visits to our residents. Our residents and staff are very excited to see you and your families again. Thank you in advance for your understanding and adherence to these guidelines. Together, we can ensure that these visits are safe for everyone involved.
Memory Care
Memory care refers to care for residents who have been assessed as having problems with at least two activities of daily living (ADLs) caused by memory loss. Memory care allows a person experiencing memory loss to maintain a level of independence while relying on the safety and security of being in a structured facility with professional staff.
Just visiting
All caregivers need to recharge at some point. Let us care for your loved one while you're away or just taking time for yourself. Length of stay can be as long as you need, from a few days to a week or more.
All of our facilities welcome short-term residents, who can stay safe and comfortable with care from licensed nurses and other certified caregivers. In addition to helping with bathing, dressing, toileting and other activities of daily living, our staff provides the care necessary to ensure that you have peace of mind while you are away.
Quality Care
• Skilled nursing care
• Specialized medical care, as needed
• Three nutritious, appetizing meals each day, planned by our registered dietitians
• Housekeeping, personal laundry and linen services
• Recreational activities, including outings, social gatherings, games and educational programs
• Pet, art and music therapies
• Faith-based activities
Quality living, worry-free
Make yourself at home by the fireplace, sip a cappuccino in the Internet cafe or join in a variety of fun activities. Assisted living offers you or your loved one independence and the pleasures of home but with a little extra care and attention.
Licensed nurses and certified caregivers are available 24 hours a day to help with bathing, dressing, eating, mobility, bathroom use and medications.
Two styles of assisted living
Choose from our two styles of assisted living communities:
• Traditional. Residents live in studio or one-bedroom suites, including private bathrooms and kitchenettes. Traditional assisted living is available at Pleasantview Care Center.
• Medical model. For residents who need extra medical attention, the medical model is a comfortable mix of independence and hands-on care. Residents live in spacious single-room suites with private bathrooms. Medical model assisted living is available at Parkside Villa and Pleasant Lake Villa.
Amenities to enjoy
Along with added safety and security, residents in our assisted living communities enjoy:
• Recreational activities, including outings, social gatherings, games and educational programs
• Beautiful courtyards for fresh air and outdoor activities
• Internet cafe
• Pet, art and music therapies
• Faith-based activities
• Housekeeping, personal laundry and linen services
• On-site beauty salon and barber shop
Therapists and physicians including dentists, optometrists and podiatrists visit regularly and provide on-site care. Registered dietitians plan three nutritious, appetizing meals every day, with menu options available for individual dietary needs.
Care that you need, as long as you need it
If you or someone you love is recovering from an illness, injury or surgery or dealing with a long-term medical condition our skilled nursing experts can provide extra care and attention.
Residents at our skilled nursing facilities receive regular assessments, therapy and ongoing treatment customized for them. Licensed nurses and caregivers are available 24/7 and are always just a few steps away.
No matter your or your loved one's length of stay, our skilled nursing professionals will build a caring relationship with your family. They will be your go-to support team, whether you are receiving short-term therapy and rehabilitation or respite care. For patients who cannot return home, skilled nursing can be maintained in long-term care.
For even the most complex medical conditions
Our highly qualified staff is available for:
• Enterostomal treatment
• Enteral or parenteral feeding
• Tracheostomy care
• Intravenous (IV) therapy
• Complex wound care
Comforts of home
Patients are served three nutritious, appetizing meals each day, planned by our registered dietitians. They also can enjoy an array of activities and amenities designed to help them feel comfortable while away from home.
You're in good hands
Our long-term and extended care services are designed for older adults needing a safe residence with 24-hour skilled nursing care. You or your loved one can live comfortably with support from our licensed nurses and certified caregivers.
Working with you and your family, our professionals can tailor a plan of care. In addition to helping with bathing, dressing, toileting and other activities of daily living, we can provide:
• Three nutritious, appetizing meals each day, planned by our registered dietitians
• Physical, speech and occupational therapy and restorative therapy to maintain progress
• On-site optometry, audiology, dental and podiatry care
• On-site psychological and psychiatric services
• Laboratory, X-ray and pharmacy services
• Social services
• Assistance with Medicaid applications
• Beauty and barber services
• Housekeeping and complimentary laundry services
Feel at home with us
While caring for residents, we also work hard to make them feel at home. You and your family are encouraged to continue favorite pastimes and traditions as much as possible. That's why we:
• Host recreational activities that residents enjoy, such as crafts and pet visits
• Offer various religious services, to meet various preferences
• Create food committees, where you can share family recipes with our culinary staff
• Plan outings to restaurants, stores and local attractions
About Legacy Health Services
Legacy Health Services rich history began over fifty years ago. Alex and Esther Daskal, concentration camp survivors, immigrated to the United States after World War II. Mr. Daskal wanted to start his own business, so he saved his money and purchased a small long-term care facility on Chester Avenue in Cleveland. Mr. & Mrs. Daskal worked
tirelessly to make the facility successful, including regularly working in dietary, laundry and housekeeping. In the 1960s, Mr. Daskal partnered with several family members to purchase what is today known as Broadview Multi-Care Center. Over the next decade, the small company began to expand by adding two more facilities, one of which is now Pleasantview Care Center.
Bruce Daskal, Mr. And Mrs. Daskal's son, joined the family business after earning his master's degree in 1974. His vision was to grow the company beyond the Parma area, so Franklin Plaza was acquired in the 1970s. In the 1980s, Pleasant Lake Villa was the first facility built by Legacy Health Services from the ground up. The expansion continued over the next couple decades with the addition of Cedarwood Plaza and Hillside Plaza in 1995. Legacy went on to build and open Orchard Villa in 1996, and Parkside Villa in 2001 as well as expand and renovate several facilities within the company. Wickliffe Country Place was added to the company in 2007. In an effort to continue to meet the growing needs of the community, affiliate companies providing hospice and nurse practitioner services were also created. Most recently, Mapleview Country Villa was built in Chardon, Ohio and opened in 2015.
Legacy Health Services is still owned and operated by the same founding family, with the third generation now involved in the management team. We have grown to employ over 2,500 individuals, manage over 1700 nursing home beds and 150 assisted living beds. Our Family Caring for Yours is as true today as it was when Mr. Daskal started his first facility over fifty years ago. The number of lives touched by Legacy Health Services continues to grow exponentially as we continue to provide the highest quality of life to those entrusted to our care.
Types of Care at Franklin Plaza
Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Franklin Plaza
3.7overall · 114 ratings combined
3.7★ on Google (112) · 5★ on Yelp (2) · Yelp page ↗
Larry Brannon
Jun 2026
I have been here since Feb. Im a prior resident I came back because they tested me well the first time. Nursing really does a great job on my wound care to my leg and I really appreciate that. Shorty is my favorite person she really has a special way of pushing me to my best!
Mark Todd
Jun 2026
I have been in Franklin now for six weeks rehab and I feel great. The people here really show they care. I should be heading home soon. The therapy team is excellent.
Marisol Lopez
Jun 2026
I have been here since March and I love the Act. Dept. I enjoy going out to the garden. I hear my room is the most beautiful in the building. They allow us to have church services here in English and Spanish which is very important to me. The rehab team got me stronger and I feel better about myself and my health. Thank you team Franklin.
Doreen King
Nov 2025
Most of the staff are pleasant and caring and professional.Diane andrs. McCoy are amazing!
Government Inspection History
8 inspection visits in the last three years, 75 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 3, 2026Health Complaint7 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Have policies on smoking.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Oct 22, 2025Health Complaint1 citation
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Sep 2, 2025Fire Safety StandardHealth ComplaintHealth Standard31 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Have enough space near smoke barriers to protect residents.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 24, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 24, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 24, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Jul 10, 2025Health Complaint4 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 18, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Nov 6, 2024Health Complaint5 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Jun 4, 2024Health Complaint1 citation
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 12, 2024
Aug 2, 2022Fire Safety StandardHealth Standard13 citations
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022
Jun 6, 2019Fire Safety StandardHealth Standard13 citations
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2019
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2019
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2019
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 21, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Franklin Plaza offer?
Franklin Plaza offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
How much does Franklin Plaza cost?
Franklin Plaza has not published its pricing. For context, communities in Cleveland that publish rates start around $2,940 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Does Franklin Plaza offer respite or short-term stays?
Yes. Franklin Plaza lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Is Franklin Plaza pet friendly?
Yes. Franklin Plaza lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Franklin Plaza located?
Franklin Plaza is located at 3600 Franklin Blvd in Cleveland, Ohio.
What do families say about Franklin Plaza?
Franklin Plaza draws many positive reviews for its rehab and skilled nursing therapy teams, wound care, and compassionate frontline staff, with families often noting improved strength and mobility after a stay. At the same time, a number of reviewers report serious concerns about neglect, understaffing, slow response to call buttons, and an aging, sometimes messy building, so experiences vary widely.
How did Franklin Plaza do on recent health and safety inspections?
Franklin Plaza had 8 government inspection visits in the last three years, with 75 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Franklin Plaza?
Submit the Request Information form on this page to connect with Franklin Plaza and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Franklin Plaza? Claim this listing to update photos, pricing, and details. It's free.
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Home care agencies serving Cleveland bring help to the house: daily living, companionship, and respite for family caregivers.
