Jess Cumbee
Jun 2026
My mother was at Keil Health Center for ten days earlier this year. Inattentive and response time was awful. Medications were mismanaged.
1 / 5Quick Facts
- Total units
- 44
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 44
- Inspections
- View history (9 citations)
- Rehab structure
- Team-based rehab with PT, OT, and social work
- Community makeup
- Includes an independent living 'Active Lifestyle' section
CMS Care Compare
What Families Think
Reviews of Franke at Seaside are sharply divided: some families describe a coordinated rehab team that produced real progress, while others report serious lapses in basic care during skilled nursing stays. The independent living side draws long-term residents who describe it as well run and welcoming, but the health center reviews raise consistent concerns about attentiveness and cleanliness.
The Good
- Coordinated rehab team including PTs, OTs, and social workers
- Some CNAs described as amazing and compassionate
- Long-term independent living residents call it well maintained and friendly
- Welcoming, inclusive resident community reported by a 5-year resident
The Bad
- Multiple reports of medication mismanagement and slow response times
- One detailed account of bed sores and unattended patients in dirty diapers
- Reviewers describe management as unresponsive to concerns
- Some nursing staff described as distracted or cold with patients
- No published pricing information available
AI-generated from reviews and community data.
Franke At Seaside is a senior living community in Mount Pleasant, South Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 19 reviews.
About Franke At Seaside
Franke at Seaside is a skilled nursing and long-term care facility in Mount Pleasant, South Carolina with a licensed capacity of 44 residents. The community operates multiple care settings including a rehabilitation section and an active lifestyle community for independent residents.
Family experiences at Franke at Seaside vary significantly. Those with positive stays report strong team-based care and coordinated treatment planning across physicians, nurses, physical and occupational therapists, and support staff. Families in the active lifestyle community describe a well-maintained facility with friendly staff and welcoming residents. However, families with rehabilitation stays cite inconsistent staffing quality, noting that some aides and nurses provide compassionate care while others appear disengaged, with concerns about staff spending excessive time on administrative tasks rather than patient attention. Several families flagged medication management issues and slow response times during shorter stays.
The facility holds a 3.2 out of 5 Google rating based on 19 reviews, reflecting this split in family experiences. Prospective residents and their families may want to clarify which care setting and staff team would be involved in their specific situation.
Types of Care at Franke At Seaside
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Franke At Seaside
3.2overall · 19 ratings combined
3.2★ on Google (19)
Jennifer Holloway
May 2025
If sending a loved one to the rehab facility there, think hard about it first. If your loved one is not bedridden, they may be fine. My mother had an almost 3 month stay there following surgery. A few employees went above and beyond but they were very few. Nurses spend more time socializing with each other than caring for patients. Some CNAs were amazing and compassionate, others were cold. My mom developed bed sores and nothing was done about her chronic upset stomach. She was fed lactose against instruction and medication was not given in the time frame needed to treat it. After arriving back home, her upset stomach is completely manageable now. She had a condition that needed prescription medication to stop it. The physician at Franke's did nothing to investigate the cause. It was preventable. My mom now suffers from PTSD from being left unattended for long time periods and having to sit in dirty diapers. Physical therapy easily dismissed her there. She has continued PT at home and has made huge improvements, proving that she had not plateaued. Management does not want to hear your concerns. The floor was not kept clean in her room.This place came recommended but sadly was disappointing.
Herbert M. Schiller
Apr 2025
My wife and I have been residents of the Active Lifestyle Community for more than five years. Franke at Seaside is a well run, well maintained facility. The staff are friendly and cooperative. The biggest, and most pleasant, surprise has been the residents themselves, who are welcoming and inclusive.
Kerri Glover
Feb 2024
Our mother spent almost a month in the rehab section of Franke at Seaside and received excellent care! Franke has a team approach to treatment and addressed all of her issues, making progress with several health concerns she’s had for years. We were impressed with everyone we met: the doctors, nurses, PTs, OTs, aides, social worker, and dining service. The team met as a group to map out her treatment plan, monitor progress, and determine when she went home, as well as her future needs. Our mother is feeling better and is more hopeful. This is what healthcare should be and we are grateful!
Michael Giles
Aug 2019
The Keil Healthcare Center is Honorable, the Rehab staff is cold, without compassion. Most of the nursing staff have the face in computers all day. They are completely unequipped to deal with elderly patients with memory issues. We could not wait to get our mother out of there. Run from this place if it is recommended to you.
Government Inspection History
3 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 9, 2026Fire Safety StandardHealth StandardNo citations
Apr 17, 2025Fire Safety StandardHealth Standard3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
Mar 5, 2024Fire Safety StandardHealth Standard6 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Franke At Seaside offer?
Franke At Seaside offers Skilled Nursing / Long Term Care.
Where is Franke At Seaside located?
Franke At Seaside is located at 1885 Rifle Range Road in Mount Pleasant, South Carolina.
What do families say about Franke At Seaside?
Reviews of Franke at Seaside are sharply divided: some families describe a coordinated rehab team that produced real progress, while others report serious lapses in basic care during skilled nursing stays. The independent living side draws long-term residents who describe it as well run and welcoming, but the health center reviews raise consistent concerns about attentiveness and cleanliness.
How did Franke At Seaside do on recent health and safety inspections?
Franke At Seaside had 3 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Franke At Seaside?
Submit the Request Information form on this page to connect with Franke At Seaside and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Franke At Seaside? Claim this listing to update photos, pricing, and details. It's free.
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