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Focused Care at Webster, photo 11 / 2

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Location advantage
Near Clear Lake Regional, UTMB, Methodist hospitals
Specialized care
Handles LVAD, pacemaker, and hemodialysis patients
Records system
Integrated electronic health records across departments

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Focused Care at Webster is a skilled nursing facility offering rehabilitation and long-term care near several area hospitals. Most reviewers praise leadership, nursing staff, and activities, though one detailed account describes a serious decline in cleanliness, staffing, and supply shortages.

What reviewers praise

  • Multiple reviewers praise responsive, caring leadership
  • Nursing director and administrator described as knowledgeable, professional
  • Activities director frequently praised by name
  • Staff described as prompt in communicating with families
  • Handles complex medical needs like dialysis and cardiac care

What reviewers flag

  • One detailed report of persistent urine/feces odor and neglect
  • One report of frequent Director of Nursing turnover, over three in two years
  • One report of chronic shortages of basic supplies like adult briefs
  • One report of management being absent or unaccountable at times

AI-generated from reviews and community data.

Focused Care at Webster is a senior living community in Webster, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 68 reviews.

About Focused Care at Webster

Focused Care at Webster is a skilled nursing facility offering inpatient rehabilitation and 24-hour skilled nursing care in Webster, Texas, serving patients requiring short-term rehabilitation, long-term care, and post-operative recovery.

The facility provides comprehensive healthcare services including post-operative orthopedic surgery care, stroke recovery, respiratory support with BiPap and CPAP, hemodialysis, wound care, and management of complex medical conditions such as cardiac issues, COPD, and devices like pacemakers and LVADs. The care team is trained in dementia care for residents with memory loss.

Located near Clear Lake Regional Hospital, UTMB, and Methodist Clear Lake Hospital, Focused Care at Webster is positioned as a key healthcare resource in the Webster area. The facility integrates electronic health records across pharmacy, medical providers, laboratory and radiology, and therapy departments to coordinate care.

The care philosophy emphasizes compensating for physical limitations to the highest possible level and teaching family members and staff effective communication methods with residents who have speech or hearing impairments.

Types of Care at Focused Care at Webster

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Focused Care at Webster

4overall · 68 ratings combined

4★ on Google (68)

Abigayle Forrester 2020 Catcher/Utility

Mar 2026

via Google ↗ · Report

I did my volunteer hours at focused care in Webster! It was the best experience, I loved working with the activity director Mersha! She was an amazing person to work with!

Amber Jones

Jan 2026

via Google ↗ · Report

I highly recommend Focused Care Webster to friends and family. They are known for having several great facilities in the area. Bailee has been amazing to work with—always available, extremely helpful, and a pleasure to communicate with.

Mike Ferraro

Jan 2026

via Google ↗ · Report

I’ve worked with Keith and Stacy with their residents needing hospice services for many years. There are both extremely caring and dedicated to providing a quality experience for both their residents and their families. I would not hesitate to send my own family members here!

Armani Crosby

Jan 2026

via Google ↗ · Report

Focused Care at Webster has excellent leadership and a strong commitment to quality care. Stacy, the Director of Nursing, is knowledgeable and compassionate, and Keith, the Administrator, runs the facility with professionalism and integrity. Great team!

Jessica Murphy

Jul 2025

via Google ↗ · Report

Heartbroken by the Decline in Care at Focus Care I never imagined having to move my mother and brother from Focus Care, especially considering their health conditions, but over the past couple of years, the quality of care has dramatically declined. I’ve consistently visited 3–5 times a week, and even with cameras in the room, I still had to call corporate multiple times due to ongoing issues with management and care. The facility is often dirty and has a persistent smell of urine and feces—clear signs that residents aren’t being changed regularly. It’s heartbreaking to witness not just my family, but also other residents being neglected. The turnover in leadership is alarming. Focus Care has changed Directors of Nursing more than three times in just two years, and unfortunately, the current one is the worst yet. The lack of consistent, capable leadership trickles down to everything: poor staff morale, constant turnover of good nurses and aides, and critically low supplies, like adult briefs and essential care items. How can a facility properly care for its residents when even the basics are running out? The administrator made a brief effort to correct things, but it only lasted a month before the same poor standards returned. The management team is often absent, unprofessional when present, and seems to have little accountability. I don’t usually leave reviews, but someone encouraged me to do so to try to protect other families from experiencing this. If you’re considering Focus Care for a loved one, I strongly urge you to look elsewhere. No one deserves to be treated like this. If I could give this place no star that is definitely what it would be but unfortunately that is not a feature.

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Government Inspection History

10 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2026

Mar 10, 2026Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

Nov 18, 2025Health Complaint2 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2025

Oct 8, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2025

Jan 30, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2025

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

Nov 21, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025

Oct 25, 2024Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

Feb 1, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Feb 21, 2024

Dec 9, 2023Fire Safety StandardHealth Standard6 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

Sep 23, 2022Fire Safety StandardHealth Standard10 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Focused Care at Webster offer?

Focused Care at Webster offers Skilled Nursing / Long Term Care.

Where is Focused Care at Webster located?

Focused Care at Webster is located at 17231 Mill Forest in Webster, Texas.

What do families say about Focused Care at Webster?

Focused Care at Webster carries a 4.0 out of 5 rating from 68 Google reviews. Focused Care at Webster is a skilled nursing facility offering rehabilitation and long-term care near several area hospitals. Most reviewers praise leadership, nursing staff, and activities, though one detailed account describes a serious decline in cleanliness, staffing, and supply shortages. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Focused Care at Webster do on recent health and safety inspections?

Focused Care at Webster had 10 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Focused Care at Webster?

Submit the Request Information form on this page, or contact Focused Care at Webster directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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