Glynda Oliver
Jun 2026
I couldn't have been at a better place. Very clean and helpful. Good people. Kind hearted people who take their job as a calling. I have already shared my experience with family and friends.
1 / 2Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (30 citations)
- Hospital proximity
- Located near San Jacinto Methodist Hospital
- Specialized care
- Offers TPN and cardiac care services
- Respite care
- Short-term respite stays available on-site
- Records system
- Integrated electronic health records across departments
CMS Care Compare
What Families Think
Reviews of Focused Care at Burnet Bay are mixed, with several families praising attentive nursing, rehab therapy, and a caring staff, while others describe serious lapses in call-light response, food quality, and hygiene care. The facility offers a broad range of skilled nursing and clinical services, positioned near a local hospital for medical support.
The Good
- Staff described as attentive and caring by several reviewers
- Physical therapy praised despite being challenging
- Good communication and coordination for complex medical needs
- Located near San Jacinto Methodist Hospital for medical access
- Handles complex care like dialysis transport and insulin management
The Bad
- Multiple reports of slow or unanswered call lights
- One report of a resident left in soaked diapers causing bedsores
- One report of incorrect meals served, including missed diabetic diet
- One report of difficulty reaching staff by phone after 3pm
AI-generated from reviews and community data.
Focused Care at Burnet Bay is a senior living community in Baytown, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 56 reviews.
About Focused Care at Burnet Bay
Focused Care at Burnet Bay is a skilled nursing facility located in Baytown, Texas, offering short-term rehabilitation, long-term care, and post-operative recovery services. The community is positioned near San Jacinto Methodist Hospital and specializes in individualized patient-centered care across multiple clinical disciplines.
The facility provides 24-hour skilled nursing care along with inpatient rehabilitation, palliative care, hospice, respite care, and cardiac care. Clinical services include wound care, stroke recovery management, electrical stimulation and IV therapy, and complex disease management. The community also offers Total Parenteral Nutrition (TPN) and comprehensive medication management.
Therapy services are available on-site, with staff trained in physical therapy, occupational therapy, and speech therapy. The facility maintains integrated electronic health records across pharmacy, physician/nurse practitioner, laboratory/radiology, and therapy departments to coordinate care.
The care team focuses on functional recovery, working to help residents compensate for physical limitations to the highest possible level. Staff provides methods of communication support for residents with speech or hearing impairments to reduce communication-related frustration.
Types of Care at Focused Care at Burnet Bay
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Focused Care at Burnet Bay
3.9overall · 56 ratings combined
3.9★ on Google (56)
Noelle Schultz
Aug 2025
The staff truly cares for their residents at Focused Care at Burnet Bay. They go above and beyond to ensure that their residents feel at home and are in a safe environment with proper care.
Cherry Eli
May 2025
I placed my loved one in this facility and regretted it instantly. He has been in other skilled nursing facilities and this one was the absolute worst. I chose it due to their close proximity to my home. In the end that was its only good thing because it allowed us to attend to him properly. The staff were inattentive to patients. One gentleman would scream for help because no one answered the call lights Another lady was yelling for help and no one came so I had to help both residents. My loved has left side weakness and needed assistance to go to the bathroom. He would hit the call light but no one would come. Since I lived close, he would call and we would go to the facility to take him to the restroom. It is only when one of us showed up then someone would come to the room with the ‘Oh, I was just on my way to answer his call lights.’ I know this place would be horrible on my loved one’s first morning, when his bed was soaked even though I specifically ask that a condom catheter be used so he would not have to get off the bed at night since he had surgery on his leg. Micah, the nurse, told me that they did not have that type of catheter even after I mention it was placed on him at this facility the night before. I had to get the D.O.N., Pheadra, who quickly located one and gave it to Micah. My loved one developed bedsore because he was left with urine soaked diapers for hours. The food: they never provided a diabetic meal, the food was tough and most times unappetizing so we would bring in breakfast, lunch and dinner. No one ever answers the phone especially after 3. There are so many other alarming things that happened while my loved one was there. There are a few good employees but the bad outweighs the good and I would not recommend this place to anyone. ***Update: The owner, in the message below, asked to be contacted to address my experience, but just like most of my experiences calling Burnet Bay....no answer.
Htown Breaks
Apr 2025
Best staff ever. Quick and attentive. Food is good for a skilled nursing facility. Physical training was tough but they gave you breaks in between tasks. i have been to 5 different facilities in Baytown and this is by far the best.
Joe Hanson
Feb 2025
Tell me what this look like? This is the 1st time I have ever been to this place and I have driven by 100's of times and I said to myself that looks like a nice place. Looks can be deceiving. One of the employees brought my friend dinner and said it was Salmon dinner. After she left I ask my friend if she/he wanted to eat and said yes so I removed the cover and friend couldn't bite a piece off so I tried to cut it with a fork and it still would not cut (China makes better plastic forks than this... very flimsy). I rip a piece off and said this can't be Salmon so my wife tried it and it was chicken. I looked at the receipt and saw the dinner plate was completely different than the receipt shows. All was brought to friend was 2 pcs-chicken strip, French fries, teaspoon of ketup, 1- cookie, unsweetened tea. That's it. I am very disappointed. I brought the receipt to front desk and as I was walking by other rooms the other residents had the same plate. The employee at front desk looked at receipt and said let me find out. I noticed another employees leaned over to another employee and whisper to her ear and I'm like okay something is up. The employee came back from kitchen and handed me 2 cookies and apologized. That's it nothing more. My friend did not eat the food. My friend said the day before and got chicken salad sandwich for dinner and it's not even on the menu. Its probably employee lunch and traded for a better lunch. I am very disappointed on how these nursing home/Rehabs treat their residents as far as the residents health when it comes to food. Friend also said the bed is very uncomfortable and one of the staff said all the mattresses are worn out. So as a friend I am seeking out legal matters on this and see what he gets out of it.
Government Inspection History
5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 7, 2026Fire Safety StandardHealth Standard4 citations
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Mar 6, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Apr 23, 2024Health Complaint3 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 10, 2024
Dec 13, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 28, 2023
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023
Sep 25, 2023Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 12, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Focused Care at Burnet Bay offer?
Focused Care at Burnet Bay offers Skilled Nursing / Long Term Care.
Where is Focused Care at Burnet Bay located?
Focused Care at Burnet Bay is located at 3921 N Main in Baytown, Texas.
What do families say about Focused Care at Burnet Bay?
Reviews of Focused Care at Burnet Bay are mixed, with several families praising attentive nursing, rehab therapy, and a caring staff, while others describe serious lapses in call-light response, food quality, and hygiene care. The facility offers a broad range of skilled nursing and clinical services, positioned near a local hospital for medical support.
How did Focused Care at Burnet Bay do on recent health and safety inspections?
Focused Care at Burnet Bay had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Focused Care at Burnet Bay?
Submit the Request Information form on this page, or contact Focused Care at Burnet Bay directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Focused Care at Burnet Bay? Claim this listing to update photos, pricing, and details. It's free.
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