MyLivingChoice

Five Points Nursing and Rehab of DeSoto

1901 N Hampton Rd

3.7(79 ratings)

Five Points Nursing and Rehab of DeSoto — photo 11 / 5

Quick Facts

Total units
120
Hygiene Program
Twice-yearly external surveyor hygiene assessments
Rehab Specialties
Orthopedic, neurological, and wound care rehab

What Families Think

Family reviews of Five Points Nursing and Rehab of DeSoto are sharply divided: some describe attentive, compassionate care for loved ones, while others report serious lapses in cleanliness, staffing, and communication. The facility emphasizes rehabilitation services and a structured hygiene-monitoring program, but reviewer experiences on the ground vary widely.

The Good

  • Specialized orthopedic, neurological, and wound care rehab
  • Several reviewers praise professional, caring staff
  • Individualized care plans tailored to each resident
  • Twice-yearly external hygiene and maintenance assessments

The Bad

  • Multiple reports of chronic short-staffing
  • Several reviewers describe residents left unclean or unfed
  • One report of unreturned nurse calls over a weekend
  • One report of unprofessional, defensive staff when questioned

AI-generated from reviews and community data.

About Five Points Nursing and Rehab of DeSoto

Five Points Nursing and Rehabilitation in Desoto, Texas is a skilled nursing facility offering comprehensive nursing care and rehabilitation services. The community is focused on creating a personalized, home-like experience for residents through individualized care plans tailored to each person's unique needs.

The facility provides specialized rehabilitation programs including orthopedic rehabilitation for patients recovering from joint replacements, fractures, and post-injury recovery; neurological rehabilitation for conditions such as stroke and Parkinson's disease; and wound care services designed to promote healing and comfort. The interdisciplinary team emphasizes pain management, mobility restoration, strength and balance training, and safe transitions to support residents' recovery and independence.

Cleanliness and safety are core commitments at Five Points Desoto. The facility operates a White Glove Program with rigorous training standards and twice-yearly assessments by external surveyors to maintain excellence in facility maintenance and hygiene practices.

The community recognizes the importance of nutrition and dining as both sustenance and social experience. Menus feature regional favorites prepared with high-quality ingredients, designed to be both nutritious and enjoyable for residents.

Staff members are trained to provide compassionate, patient-centered care and support for residents with complex needs, including those experiencing deconditioning after extended hospital stays. Care plans are developed collaboratively to address each resident's individual circumstances and goals for recovery and quality of life.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.7overall · 79 ratings combined

3.7★ on Google (79)

angel

Apr 2026

via Google

My mom is NEVER clean, majority of the staff is rude and unprofessional. When you question them about the care of your family member they become defensive and combative.

Cesar Segura

Feb 2026

via Google

My wife Suarez was under Five Points care in Desoto Tx and they were very professional and caring staff. I am very grateful to all the staff for providing the best care. I highly recommend Five Points in Desoto to anyone who is looking for a place to care for their love one.

Latonia Jennings

Feb 2026

via Google

The building is beautiful. Unfortunately, the care is awful. They are short staffed all of the time. There are a few good people but most can careless. We have someone with my mom most of the time because don'tchange them frequently and feed them. Tray are just left sitting when you can't feed your self. We couldn't make it during the ice storm, when I made there my mom was soaked and had a open sore. No one there had noticed it. The would not return the nurses calls for orders over the weekend.

mzkdavis75

Dec 2025

via Google

THIS IS RIDICULOUS! NO ADMIN running the facility no structure! My uncle is a decorated veteran he should NOT be treated as a NUMBER! He needs physical, speech, occupational THERAPY! Where is the ombudsman’s when you need THEM??! VETERAN AFFAIRS!! HELP MY UNCLE! SHORT STAFFED all the way around! This is NO WAY a VETERAN should live out is golden years! SLACKERS!!!!

M Johnson

Aug 2025

via Google

5 Point Nursing Home, Give Exceptional Care to My Brother, Plus it have a Welcoming Environment and Wonderful Staff Members. My Love One is Clean an Well Taken Care Of. Thanks Michelle j.

Request information

Ask about availability, pricing, or a tour. Your details go only to Five Points Nursing and Rehab of DeSoto — never sold or shared.

Frequently Asked Questions

What types of care does Five Points Nursing and Rehab of DeSoto offer?

Five Points Nursing and Rehab of DeSoto offers Skilled Nursing / Long Term Care.

Where is Five Points Nursing and Rehab of DeSoto located?

Five Points Nursing and Rehab of DeSoto is located at 1901 N Hampton Rd in Desoto, Texas.

What do families say about Five Points Nursing and Rehab of DeSoto?

Family reviews of Five Points Nursing and Rehab of DeSoto are sharply divided: some describe attentive, compassionate care for loved ones, while others report serious lapses in cleanliness, staffing, and communication. The facility emphasizes rehabilitation services and a structured hygiene-monitoring program, but reviewer experiences on the ground vary widely.

Work at Five Points Nursing and Rehab of DeSoto? Claim this listing to update photos, pricing, and details — it's free.