4(183 ratings)· Concord average: 4.4
1 / 6CMS Care Compare
Five Oaks Rehabilitation And Care Center is a skilled nursing and long-term care community in Concord, North Carolina, with a 4 out of 5 rating based on 182 Google reviews. No detailed reviewer comments or amenity information were provided, so families should reach out directly for specifics on daily care and services.
AI-generated from reviews and community data.
Five Oaks Rehabilitation And Care Center is a senior living community in Concord, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 183 reviews.
Five Oaks Rehabilitation And Care Center is a skilled nursing / long term care community in Concord, North Carolina. The community is licensed for up to 160 residents.
Families rate Five Oaks Rehabilitation And Care Center 4 out of 5 based on 182 Google reviews.
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Help Me Choose4overall · 183 ratings combined
4★ on Google (183)
Casey Grunden
Jun 2026
I was visiting my grandmother last week and I met a sweet activities girl Kaleigh who was running a lemonade stand, she made us laugh watching her try to teach the very tall administrator how to fit in the lemonade tent. I love how the staff at five oaks is part of our family.
Lori Williams
Jun 2026
This facility is so welcoming. The front desk receptionist admin CJ is so friendly and helpful. I witnessed her helping many residents and families in getting the assistance needed. She is always smiling and such a happy person to encounter.
Robin Garcia
Feb 2026
My 98 year old Dad is new to this facility. I felt so supported by Angela Wheeler in admissions. She’s never been too busy to answer my questions. I had an exceptional experience with Lisa the second shift CNA. She was so cheerful and positive while tending to a sensitive bathroom situation. It’s nice to know they’re not just doing their job but they are truly caring for people. I find all the staff to be very pleasant and accommodating.
Angel Solomon
Feb 2026
I am so grateful to 5 Oaks. I came here to recover from surgery. The who work here are so kind. Wanda is the receptionist. She is the first person I met, and she made me feel at home. Marie is one of the activities directors. My favorite thing is when she paints our nails. She is patient and gentle. Johnathon is our driver. He gets us to our Doctor's appointments. He is cheerful and funny.
Taylor
Feb 2026
With my line of work, I’m in and out of many skilled rehab facilities in the area. Five Oaks has an amazing rehab department and clean and bright facilities. Lisa and Jackie are a bright light and truly care about the residents. They are always willing to welcome the residents and families into their office and talk or pray with them. It’s refreshing to see this when this is usually such a difficult and stressful time for the resident and family. Having a staff that truly cares can make all the difference and I’ve seen this first hand at Five Oaks. I would recommend this facility to anyone needing skilled nursing care in the area.
3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 28, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Mar 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Mar 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Sep 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Five Oaks Rehabilitation And Care Center offers Skilled Nursing / Long Term Care.
Five Oaks Rehabilitation And Care Center is located at 413 Winecoff School Road in Concord, North Carolina.
Five Oaks Rehabilitation And Care Center is a skilled nursing and long-term care community in Concord, North Carolina, with a 4 out of 5 rating based on 182 Google reviews. No detailed reviewer comments or amenity information were provided, so families should reach out directly for specifics on daily care and services.
Five Oaks Rehabilitation And Care Center had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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