MyLivingChoice

FirstLight Home Care of Huntsville

2705 Artie St SW Bldg 500 ste 33

4.3(12 ratings)· Huntsville average: 4.4

FirstLight Home Care of Huntsville — photo 11 / 5

Quick Facts

Response time
Can arrange a caregiver within 24 hours
Emergency scheduling
Filled urgent request within two hours on short notice
Cancellation policy
Bookings can be canceled without charge
Care settings covered
Provides caregivers across home, hospital, and rehab settings

What Families Think

Families describe FirstLight Home Care of Huntsville as responsive and reliable, often matching caregivers within hours and handling dementia care with patience. A few reviewers note some inconsistency among caregivers, but say the office resolves concerns quickly when raised.

The Good

  • Caregivers matched quickly, sometimes within hours
  • Patient and sweet with dementia clients
  • Office responsive to family requests and concerns
  • Flexible scheduling with no-charge cancellations
  • Quick resolution when a caregiver isn't a good fit

The Bad

  • A few reports of tardy arrivals early on
  • Some caregivers not trained for full bedridden patient care

AI-generated from reviews and community data.

About FirstLight Home Care of Huntsville

FirstLight Home Care of Huntsville is a home health and hospice provider serving Huntsville, Alabama. The service brings trained caregivers into clients' homes rather than operating a physical community setting.

Families consistently praise FirstLight's responsiveness and flexibility. Multiple reviewers highlighted rapid caregiver placement—one family needed help within two hours on a Friday night and received it, while another got a caregiver within 24 hours. The caregiving staff themselves draw particular appreciation for patience and warmth, especially with clients living with dementia. Families also value the company's willingness to work around their schedules and accommodate last-minute changes without penalty. One family wrote, "FirstLight has gone above and beyond to make my mother feel comfortable." Clients emphasize the peace of mind the service provides when managing care from a distance or balancing demanding work schedules.

The service holds a 4.3 out of 5 Google rating based on 12 reviews, with the vast majority five-star ratings. Long-term clients report sustained satisfaction across different caregivers and situations.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 12 ratings combined

4.3★ on Google (12)

Donna Bush

Oct 2022

via Google

I have used home healthcare many times but never been impressed as much as I am with first light. I needed somebody within two hours on a Friday night and they were able to perform. I could not make a commitment for the next few days but they still booked somebody and I could call anytime to cancel with no charge. The girls who came was so sweet and very polite. I would recommend them highly and will use them again if I ever need somebody.

Lisa Moore

Jul 2021

via Google

Love the caregiving staff! They have always been incredibly sweet with my mom who has dementia. They are sweet and patient. The office staff worked with my needs and found me a caregiver within 24 hours!!!

Frankie Brost

Dec 2020

via Google

I have been using First Light Home Care for 3+yrs(I think that’s correct?). In that time, there has been a wide range of caregivers and their abilities. I have given a 5 star rating because I have found overall, that First Light is very responsive to our needs and wishes. It’s very important to communicate your expectations and when doing so, also communicate what is especially unacceptable. When I have done this, I have had very quick resolution to any problems. I have utilized caregivers in assisted living facilities, rehab, hospitals, and in the home. Most of the caregivers are very dependable, kind, and considerate when caring for our family member. A few have not been trained to give complete, bedridden patient care but that is resolved very quickly with proper communication. There were a few instances of tardy arrivals(mostly in the beginning) but overall, I am told ahead of time when this will occur and can make adjustments as needed. If for any reason the caregiver and your family member are not a good fit, changes are made without anyone having to feel guilty. I recommend First Light. They work very hard to be able to provide quality care.

Christian Aliotte

Jan 2020

via Google

Firstlight Homecare has made my life so much easier. I moved to Huntsville a few weeks ago, and I’ve been searching for caregiving services for my mother who has dementia. I’m glad we found Firstlight. I travel a ton for work so this has really made our transition to a new city so much easier.

Ashley Garth

Jan 2020

via Google

I have nothing but good things to say about this company. I'm a busy business owner so it's been a struggle to find help with my aging mother. FirstLight has gone above and beyond to make my mother feel comfortable. She looks forward to seeing her Caregivers each day. This is such a relief. I'm at peace. Thank you FirstLight!

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