MyLivingChoice

First Choice Home Health Care

46 Seventh Street Nw
First Choice Home Health Care

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1997

First Choice Home Health Care is a home health agency serving Norton, Virginia offering Home Health.

About First Choice Home Health Care

First Choice Home Health Care is a Medicare-certified home health agency serving Norton, VA and has been Medicare certified since 1997. Services offered in the home include skilled nursing, physical therapy and home health aide visits. The agency is privately owned.

Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at First Choice Home Health Care

Home Health

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Medicare Quality of Care

First Choice Home Health Care is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency98%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way97%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety93%US 82%

22 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community48%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients who had a fall with major injury (lower is better)8%US 1%

Service area

First Choice Home Health Care reports serving 15 ZIP codes, including Appalachia, Big Stone Gap, Castlewood, Clinchco, Clintwood, Coeburn, Dante, Duffield, Haysi, Keokee and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497535. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does First Choice Home Health Care offer?

First Choice Home Health Care offers Home Health.

Where is First Choice Home Health Care located?

First Choice Home Health Care is located at 46 Seventh Street Nw in Norton, Virginia.

Does Medicare cover care from First Choice Home Health Care?

Yes. First Choice Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use First Choice Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit First Choice Home Health Care?

Submit the Request Information form on this page to connect with First Choice Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at First Choice Home Health Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Norton.