Brittany Schaertl
Jan 2026
EMMA IS A VEIN SEVANT GODDESS!!!!
1 / 2CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Finger Lakes Health are mixed and focus mostly on outpatient doctor visits rather than long-term care itself. Some families praise specific physicians and staff for attentiveness, while others report doctors who didn't listen to their concerns.
AI-generated from reviews and community data.
Finger Lakes Health is a senior living community in Geneva, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 10 reviews.
Finger Lakes Health is a skilled nursing and long-term care community in Geneva, New York, licensed for up to 345 residents. The facility is Medicare and Medicaid certified.
The community offers 24-hour staffing with on-site nursing, medication management, and emergency call systems. Residents have access to private rooms with private bathrooms, wheelchair accessibility, housekeeping and laundry services, dietary accommodations, and cable or satellite television. A restaurant-style dining room serves meals, and social activities and gathering spaces support community engagement.
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Help Me Choose3.6overall · 10 ratings combined
3.6★ on Google (10)
Brittany Schaertl
Jan 2026
EMMA IS A VEIN SEVANT GODDESS!!!!
Chris Welch
Sep 2023
Dr Ronald Marino is the best doctor I have ever had here. He sits down and explains everything in detail. It's hard to find a doctor like him that actually cares about your health. He is very intelligent I was very impressed with the care I received today. His intake nurse was very kind when I arrived and so was the lady that rescheduled my appointment when I was leaving. Internal medicine Dr Marino I highly recommend. 1 more thing the receptionist on my exit asked me if I wanted her to set up the ortho appointment for me she did. Very awesome ty.
Rachel Midey
Apr 2021
Finger Lakes health is not being careful with who they're hiring. I saw Dr. Reihaneh Derafsh and it was an absolute nightmare. She didn't listen to any of my symptoms or concerns. I used to see Dr. Pita-Acevedo and she was excellent but she retired. I'm not sure if FL health is desperate for doctors right now but Dr. Derafsh gave me the lowest quality care possible. Avoid this doctor at all costs especially if you're a young woman.
MES
Apr 2021
Gud Vibes w/“Receptionist”. Despised the excess documents, I assumed I was required to complete. Didn’t wait long. Was not told before: Menzies &/or caffeine can increase pain of mammogram. I felt unnecessary pain caused by this human-made torturous apparatus. 1) Made by a male? 2) 3-D image (radiation)?
linda cooper
Mar 2021
The doctor didn't want to listen or help us.
4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity H of L: actual harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Ensure that paid feeding assistants have the training they need.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Develop a communication plan.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 16, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Finger Lakes Health offers Skilled Nursing / Long Term Care.
Finger Lakes Health is located at 75 Mason Street in Geneva, New York.
Reviews for Finger Lakes Health are mixed and focus mostly on outpatient doctor visits rather than long-term care itself. Some families praise specific physicians and staff for attentiveness, while others report doctors who didn't listen to their concerns.
Finger Lakes Health had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Finger Lakes Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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