1 / 5CMS Care Compare
Reviews of Fianna Hills are mixed: several families praise the staff's warmth and cleanliness, especially in rehab, while others report serious concerns about dementia care, administrative responsiveness, and food quality. Experiences seem to vary depending on the specific unit and how proactive families were in raising concerns.
AI-generated from reviews and community data.
Fianna Hills Nursing & Rehab is a senior living community in Fort Smith, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 37 reviews.
Fianna Hills Nursing and Rehabilitation Center is a nursing care facility in Fort Smith, Arkansas, offering skilled nursing and rehabilitation services. The community provides 24/7 nursing care from a dedicated team focused on meeting each resident's individual healthcare needs with compassion and attention to comfort.
Therapy services are central to the center's approach, with therapists working to help residents achieve their highest level of independence. The facility emphasizes personalized care delivered around the clock, with staff committed to ensuring residents live life to the fullest.
The community describes itself as a home away from home, with a focus on exceptional healthcare paired with an understanding of the importance of family involvement in each resident's care journey.
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Help Me Choose3.3overall · 37 ratings combined
3.3★ on Google (37)
Jami Winters
Jan 2025
They need more knowledge and continuing education to take care of any patients with dementia. My father was moved 4 times in 6 months in this home. It sure didn’t help his dementia. We never saw the activities director to try to give him activities to help his adjustment or even for distraction. Administration never walked the halls or introduced themselves. Administration kept themselves locked in their offices. DON need to be more hands on and involved.
Candy Hellcat
Apr 2024
My mother entered this facility in the rehab section in 2023 and transitioned into long term care for about 6 months before leaving to spend her final days in hospice care in early 2024. This facility was clean and provided adequate care. We did have some issues with assorted things, but when I contacted the facility with my grievances, they were corrected. If your family member is there, you must be proactive in this way. I would like to thank Jessica in transportation for being particularly kind- her empathy is palpable and she is a beautiful soul. I would also like to thank the lady in housekeeping (I did not learn her name) who sang Happy Birthday to my mother in Spanish- she was very touched by this small, but sweet gesture. Rhonda the social worker was very responsive when I had concern over some things and I appreciated that. The final thing I want to bring up is something I promised my mother I would follow up on- it is the food. In her words, some of the food she was presented with "looked liked something the dog threw up." I was present for many meals that she was served, even took photos of some of the meals, so I can attest to the low quality of the food. Dinner may be something like a piece of lunchmeat on very stale white bread, with a cup of canned soup. Or a scoop of watery tuna on a wilted lettuce leaf. Hotdogs with what looked like the cheapest wieners. Pears from a can, that were hard for mom to chew- two nights in a row. How do you even get hard canned pears unless you are using the cheapest possible products? The food was neither fresh nor healthy in any way whatsoever. First of all, for sick and elderly patients, nutrition should be a primary concern. I can't imagine anyone in rehab getting the strength they need from this substandard food, and for the long-term residents, well, food is one of the last pleasures they may have in life. I can imagine they feel like they are little better than dogs or prison inmates with the quality of food they are given at this facility. Considering the basic cost of being at this nursing home is around $8,000 per month, one would think that healthier, more appetizing food would be provided. Obviously this is not the fault of the nurses, aids, housekeeping or even the people preparing the food. This is an administrative issue and no doubt a way to cut care costs to increase profits for the corporation. To reiterate, the care was adequate. I could sleep at night knowing my mother was being attended to, and that meant a lot. There is definitely room for improvement, especially in regards to the food and I do hope this review reaches someone in administration.
Elizabeth McKinzie
Jan 2023
My grandmother was at Fianna Rehab and the facility is very clean and ALL of the staff is AMAZING. My grandmother was treated with respect and love by everyone. The staff is very helpful and loving. She was well fed and entertained. It does not have the appearance of a Nursing Home. They treat everyone like family. I would highly recommend this facility to everyone!!
B “AmmoHawg” Jones
Feb 2016
My mother-n-law spent her last years at this wonderful place. She received the best care from some of the best staff in long term nursing. I want to thank the staff for giving her quality care that exceeded our expectations due to her condition.
chayce cockrell
Feb 2016
I have never seen a team that cared about the residents like they were there own. Fianna Hills Nursing And Rehab is the best nursing home in the state. It is not easy putting a loved one in a nursing home but this place makes my life and my loved ones life a little bit easier. Things happen in long term care that are uncontrollable but thats just long term care. This team with do what ever it takes to make any situation right. I would recommend this nursing home to any family.
4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2023
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 28, 2023
Ensure staff are vaccinated for COVID-19
Severity B of L: potential for minimal harm, patternCorrected Apr 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Fianna Hills Nursing & Rehab offers Skilled Nursing / Long Term Care.
Fianna Hills Nursing & Rehab is located at 8411 South 28th Street in Fort Smith, Arkansas.
Reviews of Fianna Hills are mixed: several families praise the staff's warmth and cleanliness, especially in rehab, while others report serious concerns about dementia care, administrative responsiveness, and food quality. Experiences seem to vary depending on the specific unit and how proactive families were in raising concerns.
Fianna Hills Nursing & Rehab had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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