Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 1999
Home Health Compare
Family Lives is a home health agency serving Westborough, Massachusetts offering Home Health. Families rate it 3.3 out of 5 across 3 reviews.
About Family Lives
Family Lives is a Medicare-certified home health agency serving Westborough, MA and has been Medicare certified since 1999. Services offered in the home include skilled nursing, physical therapy, occupational therapy and speech therapy. The agency is a nonprofit organization.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Family Lives
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3.3overall · 3 ratings combined
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Medicare Quality of Care
Family Lives is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
How patients did
- Care started within 2 days of referral97%US 94%
- Patients who had a fall with major injury (lower is better)0%US 1%
Service area
Family Lives reports serving 40 ZIP codes, including Worcester, Andover, Athol, Baldwinville, Beverly, Bridgewater, Burlington, Carver, Charlton, Chelmsford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227470. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Family Lives offer?
Family Lives offers Home Health.
Where is Family Lives located?
Family Lives is located at 36 West Main Street in Westborough, Massachusetts.
Does Medicare cover care from Family Lives?
Yes. Family Lives is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Family Lives?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Family Lives?
Submit the Request Information form on this page to connect with Family Lives and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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