Humphrey Craig
Sep 2026
I am writing this as a concerned family member of a resident, and unfortunately, I cannot recommend this property based on what I have personally seen and experienced while visiting.<br><br>My biggest concern is the elevators. This is a retirement community where many residents are elderly and rely on walkers, canes, wheelchairs, and other mobility assistance. Yet it is not unusual for multiple elevators to be out of service at once. There have been times when three out of four elevators on the property were broken.<br><br>The elevators that are operating are extremely concerning. They have no air conditioning, despite summer temperatures here reaching around 110 degrees. They become incredibly hot inside. On top of that, the elevators shake and tremble noticeably while operating and sometimes sound like they are struggling or about to break down. I have also not seen elevator inspection certificates displayed inside them, making it unclear to residents and visitors when they were last inspected.<br><br>If someone were to become trapped in one of these elevators during extreme summer temperatures, especially an elderly resident, that could potentially become a very serious situation.<br><br>The smell throughout the property is another major issue. There is a large dumpster on the property, and the odor from it can spread throughout the surrounding area. It may occasionally be cleaned, but the smell remains a persistent problem. The night before trash collection is particularly bad. The hallways can smell absolutely horrible—honestly, at times it smells like diapers—and walking through the building can be miserable.<br><br>I have also personally seen rats and coyotes on the property.<br><br>There are pest problems as well. My family member's apartment has experienced an ant infestation.<br><br>Security is another concern. The front gates are frequently broken or left wide open, sometimes for extended periods. This makes it easy for people who do not live here to enter the property. I have personally seen non-residents coming onto the property and dumping their trash into the dumpster.<br><br>This is also advertised as a non-smoking property, yet residents sometimes sneak into the dog park to smoke. When this was brought to the attention of the front office, the response was essentially that there was nothing they could do unless they personally caught the residents in the act.<br><br>Another frustrating issue is that some of the information and activities that residents may assume are managed by the property are actually handled by volunteer residents. Things such as the elevator news bulletin and event calendar are apparently dependent on residents volunteering their own time.<br><br>For the amount of rent being charged, I would expect much better maintenance, safety, cleanliness, and security—particularly for a community primarily serving older residents.<br><br>But hey, at least they painted the outside of the building and some of the doors. Apparently, fresh paint was considered a higher priority than air conditioning in the elevators, reliable elevator service, pest control, or gates and security that actually function.<br><br>The building may look a little nicer from the outside now, but I would much rather see the money and attention go toward making the property safer and more livable for the people who actually call it home.<br><br>Update1: Added photos of the disgusting trash area. Taking the day before trash was picked up. So it's going to get even more overflow. Coyote and the elevators dilapidated state. (They fixed the elevators ceiling after several days)<br><br>Update 2: Added what it looked like on trash day.
