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Continuing Care At Highland Springs

7910 Frankford Rd

1(1 rating)· Dallas average: 4.3

Continuing Care At Highland Springs, photo 11 / 7

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
44

What Families Think

The Good

  • 24-hour on-site staff and medical support
  • Full continuum of care from independent living through nursing home
  • On-site fitness center and walking paths
  • Transportation services provided for residents
  • Medication management assistance available

The Bad

  • No published pricing information available
  • Only one Yelp review, rated very low, with no details given

AI-generated from reviews and community data.

Continuing Care At Highland Springs is a senior living community in Dallas, Texas offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Fitness Center and Gathering / Activity Spaces.

About Continuing Care At Highland Springs

We’re a Trailblazer in Senior Living

The Erickson Living network of managed communities has over 35 years of experience serving seniors. Over the past three decades, we’ve perfected our approach to helping people of retirement age enjoy their independence, free from the burdens of homeownership and maintenance. Here's how:

Size and Strength

When you choose an Erickson Living-managed community, you’re not just choosing the area’s most popular retirement destination. You’re enjoying all the benefits that come from being part of a national network of communities serving 27,000 seniors in 11 states.

As a family of campuses, we’re able to leverage our size to bring the best services and resources to residents all across the country for the best price.

The Best and Brightest Staff

Working at an Erickson Living-managed community isn't just a job, it’s a vocation. We search the country for talented individuals who are passionate about serving seniors to ensure residents enjoy an unparalleled lifestyle. Perhaps that’s why our communities are regularly recognized among the best places to work and live in their area.

We Learn From the Experts of the Residents

Since opening the first community in 1983, we’ve depended on residents to help us create communities where seniors can live a happier, healthier life. Every campus has a resident council that works side-by-side with the community leadership team to ensure we’re meeting the needs and desires of today’s retiree.

Innovators in Senior Services

To support our efforts to help seniors live better lives, Erickson Living has developed resources and services other retirement communities don't offer, including:

Erickson Health Medical Group: The largest integrated health and wellness system for older adults in the United States. Our highly trained physicians are experts in senior health care.

Tribune: A monthly publication featuring news for today’s seniors. With a current circulation of approximately 500,000, the Tribune reaches retirees in over a dozen states. This unique publication offers a blend of feature articles, columns, blogs, and contests. All editorial content is original and crafted specifically for our readers.

Erickson Advantage: an exclusive health insurance plan available only to residents*. Erickson Living-managed communities are the only CCRCs in the nation authorized to offer their own health insurance plan. For more information, visit the Erickson Advantage website.

*Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

Communities Designed for Every Stage of Living

Erickson Living-managed retirement communities offer you more than just a beautiful place to live. They offer an unparalleled level of security and peace of mind for the future.

These private campuses include the following senior living options:

Independent Living

Active, independent seniors can choose from a wide selection of beautiful, maintenance-free apartment homes that are a short, indoor stroll from a clubhouse packed with amenities, services, and important resources.

Find out more about independent living at an Erickson Living-managed community.

Home Support

Individuals who wish to remain independent can receive the short- or long-term care they need in the comfort of their apartment home. Our certified home health and home support staff offers a wide range of senior care options.

Choose a community to learn more about their specific care plans.

Erickson Living is committed to being good stewards of the environment by reducing, reusing, and recycling energy, waste, and water. Our green practices are integrated into the fabric of our culture that impacts all communities, residents, and employees. Details are outlined in our 2019 Sustainability Report.

Continuing Care

For seniors who require more specialized care or assistance, each Erickson Living-managed campus has a dedicated continuing care neighborhood where residents receive the highest quality support from an expert staff.

About Erickson Living

Our Unique Corporate Culture

Erickson Living is a business of personal relationships. How we treat colleagues, residents, prospective residents, and the greater community is crucial to our success. For that reason, we value teamwork and open communication.

The values that help us achieve our goals are:

•    Respect and caring for residents, our co-workers, and our community.
•    Diversity, of thought, experience, and background.
•    Friendliness and enthusiasm in the way we work and interact with each other and those we serve.
•    Integrity, so that we may continue to be the most trusted and respected name in senior living.
•    Responsibility and ownership of the work we create.
•    Excellence in everything we do.
•    Teamwork to promote great thinking and extraordinary growth opportunities.

 

Types of Care at Continuing Care At Highland Springs

Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Continuing Care At Highland Springs

1overall · 1 ratings combined

1★ on Yelp (1) · Yelp page ↗

D

David U.

May 2016

via Yelp

We would NOT recommend Highland Springs to anyone. We had our father in the memory care facility at Highland Springs from Fall 2014 to Fall 2015. The experience was very traumatic. While it's a beautiful looking facility we had numerous issues. First, there were multiple instances where our father fell and was left lying on the ground for several hours. We had a camera in our room so we could see the time he was left there. Even though the staff said they would do hourly checks after the first incident we kept having this issue come up. We moved to having a caregiver at night, but found that we needed someone there 24/7 due to the lack of care (at one point he lost part of his finger when it got caught in a door). We weren't the only ones with additional staff. We also found ourselves having to take our dad to the hospital for random medical issues and having to actively manage his day to day care - this despite the fact that they have caregivers, nursing and doctors on staff. Finally, the costs became extremely expensive. Not only were we paying more out of pocket for the additional care, but there was no cap on what they can charge. We heard some people ended up being charged thousands of dollars extra a month because their points kept going up (they have a point system which is the basis of how they charge). Ultimately we felt our father was neither safe nor happy, and all this while our costs kept going up. It was extremely difficult to move him as anyone can imagine, but it is night and day with our new set up. The new facility really understands how to manage their residents, works as a cohesive unit with the family, the doctor, their nurses and staff to give him truly quality care. We are now visiting family members as opposed to active managers of our dad's care and we have never had to take him to the ER/hospital. Finally, we pay the same monthly rate no matter what happens for the duration.

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Government Inspection History

5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 21, 2026Health Complaint2 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 22, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 22, 2026

Sep 11, 2025Fire Safety StandardHealth Standard4 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2025

Aug 1, 2024Fire Safety StandardHealth Standard11 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

Feb 8, 2024Health ComplaintInfection Control2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 11, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

May 24, 2023Fire Safety StandardHealth Standard5 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Continuing Care At Highland Springs offer?

Continuing Care At Highland Springs offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

How much does Continuing Care At Highland Springs cost?

Continuing Care At Highland Springs has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Continuing Care At Highland Springs located?

Continuing Care At Highland Springs is located at 7910 Frankford Rd in Dallas, Texas.

How did Continuing Care At Highland Springs do on recent health and safety inspections?

Continuing Care At Highland Springs had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Continuing Care At Highland Springs?

Submit the Request Information form on this page to connect with Continuing Care At Highland Springs and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Continuing Care At Highland Springs? Claim this listing to update photos, pricing, and details. It's free.

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