4.7(12 ratings)· Plano average: 4.4
1 / 5Texas HHSC
Families describe a small, close-knit community where staff form personal relationships with residents and communication with management is generally responsive. Several reviewers highlight the warmth of staff and quality of care, though one detailed review raised concerns about staff turnover, training, and medication administration that were later reported as improved.
AI-generated from reviews and community data.
Evergreen Assisted Living and Memory Care - Plano is a senior living community in Plano, Texas offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 12 reviews.
Evergreen Assisted Living and Memory Care is a 26-bed assisted living community in Plano, Texas. The facility serves seniors requiring help with daily activities and memory care support.
Families consistently praise the staff's genuine care and attentiveness. Multiple reviewers noted feeling at peace about their loved ones' wellbeing, with several naming specific caregivers for their compassionate work. The physical environment is described as clean, spacious, and homelike. Management is noted as responsive and transparent, and the community regularly hosts activities including live music events and holiday celebrations that residents enjoy. One family appreciated the nearby park for outings.
A small number of families flagged past issues with staff turnover and responsiveness, though recent reviews indicate these concerns have improved. The community holds a 4.7 out of 5 Google rating based on 12 reviews.
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Help Me Choose4.7overall · 12 ratings combined
4.7★ on Google (12)
Tracey Kennedy
Jun 2026
I am so thankful of every opportunity to care for my patients at Evergreen. The leadership is top notch with Becci, Director, Allison Activities Coordinator, Annie RN and the entire staff! The facility has a wonderful homey feeling with caring staff. Please consider it when looking for your love one a place to call home 💕 Tracey Kennedy, RN, BSN ARCY Healthcare
E
Sep 2025
If you're looking for a place that won't return your calls, even after they say they will, then you've found your place. Seems like a nice facility, but management can't be bothered to call you back.
John Lockhart
Jul 2025
The leadership team leads with heart, ensuring every decision puts the residents first. Their genuine care is reflected in the thoughtful attention and respect given to each individual who calls this place home.
Jocie Means
Jul 2025
The environment is clean, safe, and welcoming, and the staff are so kind and loving. The several holiday events for the residents always leave a smile on their face and that is truly a blessing.
Nancy Wooldridge
Jun 2025
My mom lived here for 2 years (she passed away last month) and they always took good care of her and truly cared about her and each resident. I saw it first-hand because I was here for hours 4-5 days a week on average. I always felt at peace about leaving to go home because I knew they would take good care of my mom! Peace of mind is like gold! That's what they offer here. The food was mostly good (yes, I tasted it) but no options to choose from. However, I did see them get protein shakes, fruit, yogurt, etc. for people who just didn't like what was being served that day. I never saw any of the employees lose their tempers at all. During the end of the 1st year my mom lived here, we did have an issue with a night-time employee. My mom didn't like her and she obviously didn't like my mom (saw it on Ring video of my mom's room). When I brought the issue up with the house manager, it was addressed immediately. I always felt like they had my mom's care as a priority. Bottom line... Magnolia (Plano) is a good place for those with memory issues and if my mom was still alive, she would still be living here!
Evergreen Assisted Living and Memory Care - Plano offers Assisted Living and Memory Care.
Evergreen Assisted Living and Memory Care - Plano is located at 2129 Bayhill Drive in Plano, Texas.
Families describe a small, close-knit community where staff form personal relationships with residents and communication with management is generally responsive. Several reviewers highlight the warmth of staff and quality of care, though one detailed review raised concerns about staff turnover, training, and medication administration that were later reported as improved.
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