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Essex Center

81 Park Street

3.3(81 ratings)

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Essex Center, photo 11 / 6

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Inspections
View history (34 citations)
CMS Rating
Five-star rating from Medicare/Medicaid
Operator
Part of the Centers Health Care network
Stay Length
Offers both short-term and long-term stays

What Families Think

There isn't enough review text available to know what families specifically say about daily life at Essex Center, though the facility highlights its rehabilitation focus and CMS quality rating. Google reviewers give it a 3.3 average across 80 ratings, suggesting mixed experiences overall.

The Good

  • Five-star CMS quality rating
  • Both short-term and long-term care options
  • Large care staff with multiple caregivers per resident
  • Uses electronic medical records for care coordination
  • Individualized rehabilitation plans with dedicated therapists

The Bad

  • Google rating of only 3.3 out of 5 across 80 reviews
  • No published pricing information available
  • No individual reviews provided to verify family experiences

AI-generated from reviews and community data.

Essex Center is a senior living community in Elizabethtown, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 81 reviews.

About Essex Center

Essex Center for Rehabilitation and Healthcare in Elizabethtown, New York is a skilled nursing and rehabilitation facility offering both short-term and long-term care. The community focuses on individualized rehabilitation plans designed to help residents regain strength and return home to their lives.

The center employs expert therapists who use cutting-edge rehabilitation technology to support recovery. Clinical specialists are prepared to address a wide range of resident conditions, and the facility maintains a large care staff to ensure each resident has multiple hands-on caregivers available. The community uses the latest electronic medical records and charting technologies, with all care team members staying in close contact throughout treatment.

Essex Center emphasizes creating a supportive environment where residents experience family, friendship, and community during their rehabilitation journey. The facility offers vibrant activities and programming designed to foster connections among residents and staff. A skilled administrator, nurses, and therapists work collaboratively to focus care on each individual's needs and goals.

The center is part of the Centers Health Care network, recognized as a leader in post-acute care in the Northeast, and holds a five-star rating from the Centers for Medicare and Medicaid Services.

Types of Care at Essex Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Essex Center

3.3overall · 81 ratings combined

3.3★ on Google (81)

Write a review

Katherine M Riley

Mar 2026

via Google ↗

Do Not be deceived by how the Essex Center portrays itself as a place of healing on its website. It’s not Canyon Ranch for orthopedic rehabilitation, rather, it is , for the most part, a hell for poor people struggling with a broken medical system which is disorganized, neglectful, understaffed and poorly equipped. By the way, I am the one who has a proper ice pack, except when it is freezing. The food is not prepared by a chef. Do not eat the food, it is obvious that the owners of this care facility spares every expense buying, and preparing food, as it is often unpalatable. For example, on St Patrick’s Day, the corned beef apparently having been saved from last year was then frozen and defrosted in hopes that not all of patients wouldn’t spew the gravy of slime back onto their trays. All, I know is that I did.

Keith

Jan 2026

via Google ↗

This place is terrible. I was left in my own filth. I made a bow movement and they left me in it for over 30 minutes They tell you, the food is great, but the food is disgusting. I would avoid this place like the plague.

jrj1701

Dec 2025

via Google ↗

Essex center is horrible. It is seriously under staffed. They very seldom answer their phone and when they do you can expect to be on hold for at least fifteen to thirty minutes. The staff seems apathetic to the needs of the residents. There has been cases of food poisoning. They left a patient lying on a stretcher for over three hours instead of returning her to her bed. They ignored her cries of pain and would not give her any pain medication. This place should be closed and the staff arrested for elderly abuse.

Kathleen Sherman

Nov 2025

via Google ↗

This is my second time submitting a review. This place needs some major work in all regards. Staffing, supplies, rehab and food wise. Today is Thanksgiving and our meal consisted of a processed chicken sandwich and a tiny scoop of instant potatoes and unappealing stuffing with no dessert. I chose not to eat the food to avoid getting sick.

Tami Allen

Oct 2025

via Google ↗

Hello I would like to start out with thanking Jesse the social worker for everything she did for our family . She truly cared not only about David’s needs but our family needs as well. She took the time to call me or catch up with me in the building to chat with me let me know how things were going . She truly has a heart for this kind of work . I couldn’t thank her enough for moving my father in law closer to home . Also David had a special aide that always went above and beyond for David her name is Latrese . She was amazing with david and our family as well. I would like to say that we had a terrible time in Glen falls hospital they drugged David up lied to us and would lie when we asked what they were giving him for meds . When it became time to move David to rehab/ long term care Jeremy the liason for centers was TERRIBLE . He wouldn’t answer even one phone call or email from myself . I politely asked in email an phone message to call me back please even if he couldn’t help to just let me know. Not one phone call or email back . He made it none to many administrators that he didn’t care that David was hour an half away from family not to mention 75 miles one way . I have worked in medical many years and know alot of people and there were beds closer to our home. Yet again Jermey didn’t care and wasn’t willing to meet with our family yet alone answer a phone call . I pray he never has a close family member that needs nursing home help and they send them far away . Jesse god love her sat with me while I cried and told her that this wasn’t easy he lived with my boyfriend (his son) and I for years we took care of him . It was so hard to work an drive there everyday he was use to being with us . What might sound odd to some but we had a routine my boyfriend put him to bed everynight and that meant a lot to both of them . When my boyfriend got up there it was late sometimes he was already in bed . But nights he could put him to bed his dad cried and held onto him it was the sadest thing . But again Jesse fought hard for us , she has a huge heart and cares about her residents and there family along with there well being . I find it disgusting that Jeremy is in the position he is in this type field he has no heart and truly doesn’t care about the family either . Thanks again Essex for all your help, love and support during our difficult time . You all have become family to us !

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Government Inspection History

4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 13, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

Jun 18, 2024Health Complaint4 citations

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 26, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

Dec 19, 2022Fire Safety StandardHealth Standard11 citations

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

Mar 6, 2020Fire Safety StandardHealth Standard8 citations

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2020

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2020

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2020

  • Establish roles under a Waiver declared by secretary.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Essex Center offer?

Essex Center offers Skilled Nursing / Long Term Care.

Where is Essex Center located?

Essex Center is located at 81 Park Street in Elizabethtown, New York.

What do families say about Essex Center?

There isn't enough review text available to know what families specifically say about daily life at Essex Center, though the facility highlights its rehabilitation focus and CMS quality rating. Google reviewers give it a 3.3 average across 80 ratings, suggesting mixed experiences overall.

How did Essex Center do on recent health and safety inspections?

Essex Center had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Essex Center?

Submit the Request Information form on this page to connect with Essex Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Essex Center? Claim this listing to update photos, pricing, and details. It's free.

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