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Champlain Valley Senior Community

10 Gilliland Lane

4.9(26 ratings)

Champlain Valley Senior Community, photo 11 / 6

Quick Facts

Total units
81
Licensed capacity
81 residents

New York DOH

Care level
Enhanced license allows skilled nursing tasks like wound care
Memory care
Dedicated secured unit for dementia residents
Ownership
Locally owned, family-run single-site community
Pet policy
Residents may keep personal pets like cats

What Families Think

Families describe Champlain Valley Senior Community as a small, locally owned assisted living and memory care home in a converted riverfront schoolhouse, with many reviewers praising attentive case managers, easy communication, and a homelike feel. Reviews are overwhelmingly positive, though one detailed account raises serious concerns about a safety lapse and hygiene care for a resident with dementia.

The Good

  • Case managers responsive and easy to reach
  • Staff described as warm and compassionate repeatedly
  • Enhanced assisted living covers wound and catheter care
  • Memory care unit praised for building relationships
  • Family communication highlighted, including regular video calls
  • Residents welcomed to keep personal pets

The Bad

  • One report of resident wandering outside unnoticed by staff
  • One report of neglected personal hygiene and grooming
  • One reviewer alleged pressure to move to costlier memory care unit
  • One mention of frequent staff job postings suggesting turnover

AI-generated from reviews and community data.

Champlain Valley Senior Community is a senior living community in Willsboro, New York offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 26 reviews.

About Champlain Valley Senior Community

Champlain Valley Senior Community is an enhanced assisted living and memory care residence located in Willsboro, New York, approximately 30 minutes from Plattsburgh. The community is locally owned and family-run, occupying a renovated 1927 riverfront building that was formerly Willsboro Grade School.

The community offers 24-hour personal care assistance and supervision, medication management, chef-prepared daily meals, housekeeping and laundry services, and local transportation. As an enhanced assisted living facility, it provides skilled nursing services including diabetic care and management, oxygen management, incontinence management, transfer and ambulation assistance, medical equipment management including catheter and colostomy care, feeding assistance, wound care, and nursing assessments. This enhanced license allows residents to receive a higher level of nursing care than typical assisted living facilities, effectively bridging the gap between traditional assisted living and nursing homes.

The community features a dedicated memory care unit designed for residents with Alzheimer's disease and other dementia-related conditions. This unit offers a homelike setting with elevated staffing levels for around-the-clock supervision and assistance. The memory care program includes a diverse activities program designed to maximize physical, mental, and emotional health, supervised community events and outings, and daily activities that foster friendship and maintain resident independence while ensuring safety and security.

Bright, spacious resident suites are paired with entertaining activities and a team of dedicated care staff who work to understand individual needs and preferences. The community emphasizes maintaining resident independence, fostering personal choice, and creating a culture of safety and support for those with cognitive decline.

Types of Care at Champlain Valley Senior Community

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Champlain Valley Senior Community

4.9overall · 26 ratings combined

4.9★ on Google (26)

Lauren Garfield

Jul 2026

via Google ↗

My father has dementia, and finding a community that could care for him with the patience, skill, and warmth he deserves felt overwhelming, until we found Champlain Valley Senior Community. From day one, the difference has been remarkable.<br><br>The case workers here are truly exceptional. They've taken the time to understand my father as an individual, not just as a resident with a diagnosis, and they communicate with our family openly and compassionately every step of the way. Their expertise in memory care has given us so much peace of mind.<br><br>What really stands out is that every staff member, not just the caregivers assigned to him, knows my father by name, greets him warmly, and treats him with genuine dignity and respect. That level of personal attention is rare, and it's made all the difference for someone navigating the confusion that comes with dementia.<br><br>One small thing that means a lot to our family: my father absolutely loves the ice cream parlor on site. It's become one of his favorite parts of the day, and seeing him enjoy something so simple and joyful, even amid the challenges of his disease, has been such a gift for us to witness.<br><br>The facility itself is always clean, well-maintained, and welcoming, which matters so much for both residents and the family members who visit.<br><br>I can't thank the team at Champlain Valley Senior Community enough for the care, kindness, and professionalism they bring every single day. If you're searching for a place that will treat your loved one like family, I wholeheartedly recommend them.

Ken Terry

Jun 2026

via Google ↗

I am thankful for Champlain Valley Senior Community; they have been truly kind and friendly towards my mother and most welcoming. Anytime I visit they have been very accommodating to the needs of myself and my family who visit on a regular basis. Since my mother has moved to this senior living facility, she has taken part in activities that she has not been so inclined to do over the last three years. I have been incredibly happy with the level of engagement and inclusion in activities she is able to take part in the several weeks she has been there.

Tonya Wootton

Jun 2026

via Google ↗

Our aunt has lived at CVSC for almost 3 years. Now in her 90s and with dementia, we feel confident that she is getting the care and attention she needs, even though we live far away. We have visited her there many times and have shared several tasty meals with her in the lovely cafeteria. Before her dementia worsened, she thoroughly enjoyed attending the frequent musical performances and participating in the many activities they provide to residents, especially bingo and putt-putt golf. The staff keeps us informed of her condition and are always happy to answer any questions.

Linda Neubauer

Jun 2026

via Google ↗

My mom lived at CVSC in Willsboro for 3 years in Memory Care, and I have to say, the staff were excellent! The food looked pretty good, and in Willsboro, it's an interesting building--the old high school. There were great activities both in Memory Care and out and about. My mom didn't always participate, but they looked like they were having lots of fun. My favorite part was the way that staff interacted and built relationships with residents. It felt like a real home! And I knew that my mom was with the best people to look out for her, they knew her so well.

Patricia Lavery

Jun 2026

via Google ↗

My sister was at CVSC for several months and we found the care, communication and concern for her well-being to be excellent and most comforting. The staff is amazing and responsive, especially her case manager, and the application process was simple and direct. We moved my sister back to VT for expediency but look back fondly at the time she spent at CVSC. Highly recommend this home for your loved one. It's clean, spacious, on a beautiful site, has plenty of enriching activities and even a sweet ice cream parlor. Don't hesitate to inquire into CVSC if needs be

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Frequently Asked Questions

What types of care does Champlain Valley Senior Community offer?

Champlain Valley Senior Community offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Champlain Valley Senior Community located?

Champlain Valley Senior Community is located at 10 Gilliland Lane in Willsboro, New York.

What do families say about Champlain Valley Senior Community?

Families describe Champlain Valley Senior Community as a small, locally owned assisted living and memory care home in a converted riverfront schoolhouse, with many reviewers praising attentive case managers, easy communication, and a homelike feel. Reviews are overwhelmingly positive, though one detailed account raises serious concerns about a safety lapse and hygiene care for a resident with dementia.

How can families visit Champlain Valley Senior Community?

Submit the Request Information form on this page, or contact Champlain Valley Senior Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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