Yvonne Whisenant
Aug 2024
I strongly advise against this service. In my view, their communication skills are poor, they engage in fraudulent billing practices, and their management is lacking. I regret not recognizing the warning signs earlier. One instance of bad communication was when the RN baselessly suggested that I was being racist. This behavior was completely unacceptable and unprofessional. They have, in fact, engaged in fraudulent billing practices, as I have reported a total of 21 VA fraudulent claims. They bill for more hours than they actually work. One day, my aide did not show up, and when I called the office for an explanation, they chose not to answer or return my call. They abruptly stopped caring for my dad without any notice or communication. Their failure to provide proper care for a disabled Veteran is inexcusable. UPDATE....The companies response proves my points with all their messy gossip and baseless ramblings. The truth still remains SOLID! They were punished for fraud and had to pay money back to the VA for stealing and they are currently under investigation with their health licensing provider for abandonment.
