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Embassy of Willard

370 E Howard St

3(12 ratings)

Part of Embassy Healthcare · 41 communities · 3.6★ average

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Quick Facts

Total units
59
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
59
Renal care
On-site dialysis services for kidney disease
Respiratory support
Staff trained on BiPAP, CPAP, and ventilators
End-of-life care
Palliative and hospice care offered on-site
Caregiver relief
Respite care available for family caregivers
Facility size
Small 59-bed skilled nursing facility

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Embassy of Willard are mixed: several families praise the compassionate, attentive care given to their loved ones, especially during end-of-life and long-term stays, while others report serious concerns about staff attentiveness and infection control. The facility offers a broad range of skilled nursing and specialty clinical services for medically complex residents.

What reviewers praise

  • Staff described as compassionate and attentive by families
  • Nurses and aides praised for exceptional care
  • Administration helpful with transitions into care
  • Residents reportedly happy and treated like family

What reviewers flag

  • One report of a COVID infection linked to staff
  • One reviewer described staff as rude
  • Google rating of 3 from a small review pool

AI-generated from reviews and community data.

Embassy of Willard is a senior living community in Willard, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 12 reviews.

About Embassy of Willard

Embassy of Willard is a 59-bed skilled nursing and rehabilitation facility in Willard, Ohio, providing 24-hour care and rehabilitation services to both short- and long-term residents recovering from acute illness, hospitalization, or surgical procedures.

The facility offers a wide range of clinical programs addressing kidney disease, heart disease, cognitive decline, pulmonary issues, diabetes, orthopedic conditions, and wound care. Specialized services include cardiac care programs for symptom management, renal care with dialysis services, respiratory care through trained staff administering BiPAP/CPAP and tending to ventilators, and memory care with an interdisciplinary approach for residents with dementia and Alzheimer's. Additional therapeutic services encompass physical therapy, occupational therapy, and speech therapy to help residents regain mobility, fine motor skills, and communication abilities.

The facility provides intravenous therapy administration, palliative and hospice care focused on comfort during final stages of life, and respite care for family caregivers. Staff includes registered nurses, dialysis technicians, nephrologists, social workers, and skilled clinicians who coordinate personalized care plans in collaboration with primary care physicians and specialists.

The activity department creates a flexible schedule of engaging activities tailored to residents' interests, physical abilities, and emotional needs. The facility also offers nutritional assessments and custom meal planning through dieticians and nutritionists to address medical conditions and personal preferences, along with education and support programs for condition management.

Types of Care at Embassy of Willard

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Embassy of Willard

3overall · 12 ratings combined

3★ on Google (12)

George Nuhner

Feb 2026

via Google ↗ · Report

My mom loves the place and the staff. She talks to me about them like there family. And if you knew my mom you would expect her to complain or find something wrong, but no she is actually happy.

Diane Plas

May 2025

via Google ↗ · Report

Debbie and I brought mom (Dorothy Slessman) to the Embassy of Willard for what turned out to be the last 5 days of her life. The administration went above and beyond to make the transition as smooth and as easy as possible. The staff were amazing for their attentiveness, compassion, care, support and genuine kindness. Trusting others who were previously unknown to me with her care did not come easily to me. My expectations were more than met. I appreciate everyone who had anything to do with her care. God Bless you all! Diane Plas

Janet Perry

Dec 2024

via Google ↗ · Report

My 98 year old mother lived at Embassy of Willard for 6 months. The nurses and aides were the best. I can't say enough about the compassion and care they gave her. The administration at Embassy has been very helpful in all aspects of getting my mother integrated into nursing care. Buckeye Hospice also aided in her care. I highly recommend Embassy. They have become family to my mother and me.

Felicity Sinnema

Sep 2023

via Google ↗ · Report

This place is starting to be a bad place to put elderly now my mom is in there & one of their employees gave her covid nice to know they aren't checking their employees to make sure they're vaccinated from covid if anyone has a loved one in there get them out before they end up passing away cuz of careless employees & caregivers

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By submitting, you're okay with us and Embassy of Willard reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

6 inspection visits in the last three years, 73 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2026Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

Apr 24, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

Apr 25, 2024Fire Safety StandardHealth Standard18 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

Nov 6, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2023

Nov 12, 2021Fire Safety StandardHealth Standard15 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2021

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

May 24, 2019Fire Safety StandardHealth Standard36 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedCorrected Jun 14, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Have horizontal exits used in accordance with safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Embassy of Willard offer?

Embassy of Willard offers Memory Care and Skilled Nursing / Long Term Care.

Where is Embassy of Willard located?

Embassy of Willard is located at 370 E Howard St in Willard, Ohio.

What do families say about Embassy of Willard?

Embassy of Willard carries a 3.0 out of 5 rating from 12 Google reviews. Reviews of Embassy of Willard are mixed: several families praise the compassionate, attentive care given to their loved ones, especially during end-of-life and long-term stays, while others report serious concerns about staff attentiveness and infection control. The facility offers a broad range of skilled nursing and specialty clinical services for medically complex residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Embassy of Willard do on recent health and safety inspections?

Embassy of Willard had 6 government inspection visits in the last three years, with 73 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Embassy of Willard?

Submit the Request Information form on this page, or contact Embassy of Willard directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Embassy of Willard? Claim this listing to update photos, pricing, and details. It's free.

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