Susan Ruthburt
Apr 2026
My mom Just got admitted yesterday and I was not impressed at all with the time it took to answer my mom’s call light… She had 2 aids and a nurse and not one of them would help help her get salt and pepper or a menu. Another aid came in and asked what was needed and assured me she would be right back with the salt and pepper and my dinner menu. About 5 minutes later she was back with salt and pepper, a few snacks, and a menu. I felt my mom was finally getting the care she needed. The aid sat with my mom and helped her fill out her menu and explained the meal process to her. I want to say her name was Renee, I’m not sure but I was very impressed. Especially after a rough start.
