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TerraBella Northridge

600 Newton Rd

3.7(73 ratings)

TerraBella Northridge — photo 11 / 7

Quick Facts

Memory Care Structure
Separate transitional unit for early-stage dementia
Veterans Program
Savings for veterans; CEO is a veteran
Hospital Proximity
Near WakeMed North Hospital for medical care
Transportation
Complimentary chauffeured rides to appointments

What Families Think

Reviews of TerraBella Northridge are sharply divided: many families praise individual staff members for warmth, responsiveness, and help with difficult transitions, while others describe serious lapses in care, cleanliness, and communication. The community offers a distinct staged memory care option alongside traditional assisted living, but experiences with day-to-day care and management responsiveness appear inconsistent.

The Good

  • Staff members praised by name for compassionate, attentive care
  • Quick, smooth move-ins arranged even on short notice
  • Distinct transitional memory care unit for early-stage dementia
  • Meals and dining experience frequently praised by families
  • Activities director creates engaging, personalized programs

The Bad

  • Several reviewers reported unresponsive management to calls and emails
  • Multiple reports of serious safety incidents, including falls and unattended residents
  • One report of severe uncleanliness, including a cockroach infestation
  • Some reports of billing and refund disputes with the facility

AI-generated from reviews and community data.

About TerraBella Northridge

TerraBella Northridge is a senior living community in North Raleigh offering three distinct living options: Assisted Living, Transitional Memory Care, and GLOW℠ Memory Care. The community is designed for comfortable routines and familiar faces, with chef-prepared meals served tableside, walking paths, and a library for quiet reading and conversation.

Assisted Living residents receive support with daily activities while maintaining independence, with inclusive amenities such as daily chef-prepared meals, a full calendar of events, weekly housekeeping, and scheduled transportation. Transitional Memory Care is designed for residents with mild memory impairment or dementia who still crave an active lifestyle, offered in an intimate, home-like setting that allows residents to move through care levels safely as their needs change. GLOW℠ Memory Care takes a customized approach to caring for those with Alzheimer's disease or related dementias, focusing on each resident's unique life story, supporting cognitive reserve, and fostering choice. Respite Care is also available for short-term recovery and rehabilitation following surgery or illness.

A full-time activities director organizes a variety of programs, including exercise classes, themed parties, educational programs, and games, along with social clubs like a weekly mahjong game, a men's social club, and a bird watching society. Community outings to museums, botanical gardens, and local theaters are tailored to residents' interests and mobility levels. The community's wellness programming takes a holistic approach encompassing physical fitness, nutrition, mental health, and social engagement, with onsite therapies available where offered to help improve strength, balance, and flexibility.

Dining features freshly prepared homestyle meals with restaurant-style, tableside service, including homemade favorites and local specialties. Complimentary chauffeured transportation is available for doctor appointments, shopping, and local outings, and apartment and community maintenance is included for residents.

The community also offers a Veterans Program with exclusive savings for those who served, noting that its CEO and many team members are military veterans. TerraBella Northridge is located in North Raleigh, close to shopping and dining around North Hills and Six Forks Station, outdoor recreation at William B. Umstead State Park and the Neuse River Trail, and WakeMed North Hospital for medical appointments.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews

3.7overall · 73 ratings combined

3.7★ on Google (73)

Debbie Halvorsen

Jul 2026

via Google

My dad was in memory care here this spring for six weeks until he passed away. We're grateful for caring staff like Pricilla, Tracy, Duane, Kari and Korrin. But communication was rough; I was unable to speak to anyone over the phone about my dad when I wanted an update. Emails were also largely ignored. I'm especially disappointed at the poor/slow response to emails to the executive director while wrapping up dad's affairs there; emails about missing items, missing medicine, about certain aspects of my dad's care. To be fair, they were in-between Memory Care Directors while my dad was there, but because of our experience I will likely look for another facility for my mom should the time come.

AD Stephenson

Apr 2026

via Google

TerraBella was one stop on our very long journey to find a warm, qualified, and understanding place for our family member. Tucked off the main road in a pleasant setting, we entered the lobby and were greeted, welcomed, and had immediate good feelings. Misty and her staff answered our questions and provided specifics along with a tour and introductions. We hope that this is our final stop in our search!<br><br>Edit: 4.21. In theory, as presented by the sales rep Misty, the situation looked very positive and appropriate for the care of my family member; however, in actuality, it has been a challenging situation to navigate, which has ended poorly. The financial, emotional, and physical expense of this experience will be long lasting. Sadly, this 4 month hopeful endeavor reflects the nature of healthcare in this country today. Buyer beware.

Curtis brown

Apr 2026

via Google

i must say i am so glad i chose this facility to put my mom in residence at terra bella. let me start with the intro. i met with teresa the administrator of admittance. she was the most professional friendly person i have ever encountered. i was shocked that she advised me she recently took on this assignment. she answered all our questions and assured us what the transition would be like. all i can say is thank you. my wife recommended this facility as she placed her own mother several years ago. now that she is situated there my mom stated what i feel is the highest compliment. the people here are so much friendly here then the last place. overall the place is clean and the staff is excellent. keep up the good work.

Jim Forrest

Jan 2026

via Google

Have met all my expectations. Got my Mother in very fast and went out of their way to get what was needed for her to move in!!!!!! Great Staff and a pleasure to work with during this difficult time!!

PAULA PERRY

Jan 2026

via Google

My family and I made the very difficult decision to find a care facility for our mom. On a very difficult and heartbreaking journey touring facilities we came across TerraBella at Northridge. The moment we walked in we knew this had to be where God had brought us!!!!! The staff were so welcoming, it was so clean ( no displeasing odors!!!!) and we felt a sense of joy that we never felt anywhere else we toured. Our mother who was so incredibly sad about moving there has adjusted in a way only God and this precious staff could have done!!!!! We have All been amazed at how well she has done and how Happy she is now!!!!!! We are so incredibly Thankful to all the wonderful staff and the precious residents that have made this incredibly hard journey such a wonderful place for our family!!!!!! We all feel like family there and it feels like home!!!!!! We are so Thankful we found this sweet place for our mom!!! The Lord is so Good!!!!!❤️

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Frequently Asked Questions

What types of care does TerraBella Northridge offer?

TerraBella Northridge offers Assisted Living, At-Home Care, Memory Care and Respite / Short-Term Care.

Is TerraBella Northridge pet friendly?

Yes — TerraBella Northridge lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is TerraBella Northridge located?

TerraBella Northridge is located at 600 Newton Rd in Raleigh, North Carolina.

What do families say about TerraBella Northridge?

Reviews of TerraBella Northridge are sharply divided: many families praise individual staff members for warmth, responsiveness, and help with difficult transitions, while others describe serious lapses in care, cleanliness, and communication. The community offers a distinct staged memory care option alongside traditional assisted living, but experiences with day-to-day care and management responsiveness appear inconsistent.

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