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Elderwood at Amherst is a 92-bed skilled nursing facility offering both short-term rehabilitation and long-term skilled nursing care, including a secure memory care floor. No written reviews were provided, though the community's Google rating of 2.8 from 30 reviewers suggests mixed satisfaction that families may want to look into further.
AI-generated from reviews and community data.
Elderwood At Amherst is a senior living community in Amherst, New York offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 30 reviews.
Elderwood at Amherst is a 92-bed skilled nursing facility in Amherst, New York, offering skilled nursing, long-term care, subacute rehabilitation services, and secure memory care. Located in the Town of Amherst with easy access from throughout the Northtowns, the community provides both short-term rehab and ongoing residential care.
The facility's rehabilitation services include comprehensive, personalized orthopedic, cardiac, and post-surgical rehab programs with physical, occupational, and speech therapy. The community maintains a home-like setting designed to feel comfortable and welcoming for residents.
A dedicated secure memory care floor serves residents with dementia, providing specialized support through Elderwood's Seasons program. This unit is designed with the specific needs of memory care residents in mind.
The community features beautifully decorated common spaces and spacious patios surrounded by gardens and park-like outdoor areas, creating a pleasant environment for residents and visitors.
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Help Me Choose2.8overall · 30 ratings combined
2.8★ on Google (30)
Dianne Britain
Nov 2025
By far the best pt rehab I've ever experienced. Very clean establishment with the best OT, PT, and speech therapy. The nurses and aids truly care, very friendly, and go above and beyond. I highly recommend this Elderwood location.
Frank Laforte
Aug 2025
The food is barely eatable and portion size would literally starve a 7 YO ... A 2oz portion of dried out chicken won't sustain anyone. Thank goodness I had food brought in .. The Therapy team were top notch . They were all very easy to work with and caring .. For the most part the nursing staff were also good. Aides down to housekeeping were friendly and accommodating. My biggest complaint was the quality and quantity of meal ..both were lacking . Also ..my room , though clean was over run with Ants on three different occasions . Would I recommend Elderwood ? Probably not .. But if I have to do rehab again .... I'd wish for the same therapy people.. Five stars to them ..Thanks you guys !
karl Iggers
Apr 2025
I've been I've been there for a week and they can't find my clothes that were sent out for cleaning. They don't know when they're going to show up would be nice if I could get some answers Perry the food there is pretty horrendous. Sad when you have to order out to Uber eat I don't know when if the shift clothes are going to show up at all. For God sake stay away from that place
bridgette bradford
Mar 2025
There are some very dedicated staffers. However there are many not so dedicated as well, SO things like changes, showers, meals, and other forms of assistance are either inconsistent or delayed. Management seems unable to manage the staffing work loads. The owners should be ashamed of how run down the place is looking and the lack of client care exhibited by their staff. There are some who are very good and try hard but they are outnumbered by the slackers. I feel bad for them. But I cannot give an outstanding review because the good folks are too few and outnumbered by the poor staffing levels. The PT and OT staff are good but management is unwilling to negotiate more PT and OT time for my family member even though we have indicated a willingness to private pay for additional services. It may be fine for short term stays but Not recommended for long term care - or lack of care.
Patricia Durgin
Oct 2024
My mother was here for post-stroke rehab this past summer for a couple months. We were very happy with the overall experience. The staff was very caring and created genuine relationships with their residents. The PT/OT/SLP therapists were wonderful and kept in contact about her progress and what we could be doing to help with her recovery. The leadership team was great with helping us decide next steps and providing resources. And honestly, the food was pretty good too! Overall I would recommend Elderwood Amherst to anyone considering rehab facilities.
5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedCorrected Feb 1, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2022
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Elderwood At Amherst offers Skilled Nursing / Long Term Care.
Elderwood At Amherst is located at 4459 Bailey Avenue in Amherst, New York.
Elderwood at Amherst is a 92-bed skilled nursing facility offering both short-term rehabilitation and long-term skilled nursing care, including a secure memory care floor. No written reviews were provided, though the community's Google rating of 2.8 from 30 reviewers suggests mixed satisfaction that families may want to look into further.
Elderwood At Amherst had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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