MyLivingChoice

Canterbury Woods Williamsville

725 Renaissance Drive

4.2(82 ratings)· Williamsville average: 3.6

Canterbury Woods Williamsville, photo 11 / 6

Quick Facts

Total units
50
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
50

What Families Think

Canterbury Woods is a skilled nursing and long-term care community in Williamsville, New York, licensed for up to 50 residents. It holds a 4.2 out of 5 rating from 83 Google reviews, though no specific reviewer comments or amenity details were provided.

The Good

  • Strong 4.2 out of 5 rating overall
  • Rated by a large pool of 83 reviewers

The Bad

  • No published pricing information available
  • No detailed reviewer comments or amenity list provided

AI-generated from reviews and community data.

Canterbury Woods Williamsville is a senior living community in Williamsville, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.2 out of 5 across 82 reviews.

About Canterbury Woods Williamsville

Canterbury Woods is a skilled nursing / long term care community in Williamsville, New York. The community is licensed for up to 50 residents.

Families rate Canterbury Woods 4.2 out of 5 based on 83 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Canterbury Woods Williamsville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Canterbury Woods Williamsville

4.2overall · 82 ratings combined

4.2★ on Google (82)

Nancy Lamm

Apr 2026

via Google

Well run, attentive, available for questions—so many to thank for excellent care and enrichment! Thank you all!

Cindy Wilson

Jan 2026

via Google

My Dads stay at Canterbury Woods was nothing less than Amazing!!! The staff was extremley kind and very helpful! Erica Gentile went above and beyond to make certain everything was going well! She was wonderful!

Gena Stephan

Jun 2025

via Google

The skilled nursing care is terrible. People move into independent living with the promise of “life care”. The end of life care is deplorable due to patient neglect. I am shocked at the lack of compassion and attention to basic needs. If you are considering moving to Canterbury Woods - don’t! The independent living amenities are their sales pitch, but the skilled nursing is their dirty secret.

Ellen Leonard

Jun 2025

via Google

BE CAREFUL!! My parents loved living here, but now that they've passed, our lawyers are telling us the Canterbury Woods lawyers are holding up the inheritance we've been fighting for for over a year and a half now. Even after leaving this review, I've heard nothing back from the administration. VERY unresponsive! Our inheritance is being stolen by these people!!

Saundra Sno' Mercado

Apr 2025

via Google

The building, resident’s rooms, theater and grounds are gorgeous. The dining room is equally as impressive. However it is greatly lacking in simple daily activities that keep residents mentally stimulated. No bingo, no Bills football games set-ups, no crafts, no cooking classes, no movie nights, and no activities at all on Sundays. The scrabble night and once a week poker & pinochle games were set up and are run and managed by the residents and there are no Canterbury employees involved with these activities. When residents asked for a weekly bingo night they were told if they want one they can do it themselves as management won’t provide employees to run it. There are no fun day trips offered except a weekly bus ride to Walmart & WEGMANS. There should be trips to museums, restaurants and the zoo for example. There are no dancing classes for seniors. As the most expensive senior living facility in Western New York, the activities are sorely lacking. The theater was built so non-residents can attend by buying tickets. Unfortunately, the residents must also pay to attend, therefore it’s sparsely used by the residents. The swimming pool is empty 90% of the time and there is no supervision by employees. You need to swim with a friend if you want to utilize the pool.

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Government Inspection History

3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 21, 2025

Jun 2, 2023Fire Safety StandardHealth Standard7 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

Dec 30, 2021Fire Safety StandardHealth Standard3 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity B of L: potential for minimal harm, patternCorrected Feb 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Canterbury Woods Williamsville offer?

Canterbury Woods Williamsville offers Skilled Nursing / Long Term Care.

Where is Canterbury Woods Williamsville located?

Canterbury Woods Williamsville is located at 725 Renaissance Drive in Williamsville, New York.

What do families say about Canterbury Woods Williamsville?

Canterbury Woods is a skilled nursing and long-term care community in Williamsville, New York, licensed for up to 50 residents. It holds a 4.2 out of 5 rating from 83 Google reviews, though no specific reviewer comments or amenity details were provided.

How did Canterbury Woods Williamsville do on recent health and safety inspections?

Canterbury Woods Williamsville had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Canterbury Woods Williamsville?

Submit the Request Information form on this page to connect with Canterbury Woods Williamsville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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