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Edgewood Manor Rehabilitation and Healthcare Center

1330 S Fulton St

3.9(36 ratings)

Edgewood Manor Rehabilitation and Healthcare Center, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
80
Rehab services
On-site therapy team reassesses rehab needs

What Families Think

Reviewers describe a mixed experience at Edgewood Manor, with several praising a caring, attentive staff and consistent memory-care support, while one family reported serious neglect and hygiene issues. Overall the community holds a solid 3.9 rating from families on Google, but the range of experiences suggests care quality may vary by unit or shift.

The Good

  • Staff described as friendly and helpful
  • Residents kept clean and well fed
  • Therapies actively reassess and adjust rehab plans
  • Consistent memory care staff over multiple years
  • Multiple daily activities offered
  • Pet-friendly visits welcomed from community volunteers

The Bad

  • One report of serious neglect, dirty conditions and unanswered call lights
  • One report of a rude desk nurse dismissing family concerns
  • One report that the facility's 'Confidential Concern Line' was non-functional

AI-generated from reviews and community data.

Edgewood Manor Rehabilitation and Healthcare Center is a senior living community in Port Clinton, Ohio offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 36 reviews.

About Edgewood Manor Rehabilitation and Healthcare Center

Edgewood Manor Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Port Clinton, Ohio, licensed for 80 residents. It operates a dedicated memory care unit and provides rehabilitation services alongside traditional nursing care.

Reviews paint a distinctly mixed picture. Positive accounts emphasize attentive, friendly staff who respond promptly to residents' needs, consistent therapy and rehabilitation efforts, and a clean, home-like environment. One family noted the staff "listen and adjust based on mom's and our family's needs" over a two-year stay; another wrote that a neighbor "seems to be taken care of very nicely." Multiple families describe residents as clean, well-fed, and satisfied. However, several lower-rated reviews raise serious concerns: reports of missed medications, incorrect diets not followed, non-functional scales, inadequate supplies (such as bedside commodes), and wounds not treated as prescribed. One family also reported difficulty reaching a "confidential concern line" that does not function as intended. Accessibility issues, lack of shaded outdoor space and sidewalks, were noted by one visitor.

The facility holds a 3.9 out of 5 rating across 36 Google reviews. Families considering Edgewood should weigh the positive care experiences and therapeutic engagement some residents receive against documented gaps in care coordination, equipment maintenance, and complaint resolution processes.

Types of Care at Edgewood Manor Rehabilitation and Healthcare Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Edgewood Manor Rehabilitation and Healthcare Center

3.9overall · 36 ratings combined

3.9★ on Google (36)

Jerri Lucas

Apr 2026

via Google

The staff have been friendly and kind to my brother staying there.

Patricia Kerezsi

Feb 2026

via Google

I had visited my brother there since he was placed there about 3 or 4 times. Now my next door neighbor is there for rehab and he seems to be taken care of very nicely. He’s always clean and well fed. He seems to be happy. He would rather be home but since he is unable to take care of himself, Edgewood is the perfect place for him. It’s close enough so we can visit him every week. Staff is friendly and helpful.

shawne calton

Jan 2026

via Google

Dirty, unorganized, the desk nurse was rude and dismissed me when I asked for help for my family member. Very disappointing 😞. I called the number given 8 times to further explain the situation. No one answered. Turns out the "Confidential Concern Line" is literally just the listed number for the facility. There's not even a person for that line. It's just whoever answers. Unbelievable. 2 weeks later my daughter still hasn't had a shower (I go in and wash her hair with rinse less shampoo) and is frequently left unattended for hours with her call light on. Her roommate as well. We are trying desperately to get her transferred to a competent facility. Last night there were 6 call lights on in her hallway. All of the employees except the Physical Therapist were sitting at the table in the main area in their phones. The neglect is mind blowing.

Gary Heberling

Jul 2025

via Google

Seems to be one of the best in the area, Excellent staff that cares about there clients, nice building and clean.

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Government Inspection History

6 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 13, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

Mar 13, 2025Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025

Nov 18, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024

Jul 8, 2024Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 27, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 27, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 20, 2024

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 20, 2024

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 20, 2024

Aug 24, 2022Fire Safety StandardHealth Standard13 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2022

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022

Aug 28, 2019Fire Safety StandardHealth Standard11 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Edgewood Manor Rehabilitation and Healthcare Center offer?

Edgewood Manor Rehabilitation and Healthcare Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is Edgewood Manor Rehabilitation and Healthcare Center located?

Edgewood Manor Rehabilitation and Healthcare Center is located at 1330 S Fulton St in Port Clinton, Ohio.

What do families say about Edgewood Manor Rehabilitation and Healthcare Center?

Reviewers describe a mixed experience at Edgewood Manor, with several praising a caring, attentive staff and consistent memory-care support, while one family reported serious neglect and hygiene issues. Overall the community holds a solid 3.9 rating from families on Google, but the range of experiences suggests care quality may vary by unit or shift.

How did Edgewood Manor Rehabilitation and Healthcare Center do on recent health and safety inspections?

Edgewood Manor Rehabilitation and Healthcare Center had 6 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Edgewood Manor Rehabilitation and Healthcare Center?

Submit the Request Information form on this page to connect with Edgewood Manor Rehabilitation and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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