5379 -383RD STREET
3.3(26 ratings)
1 / 5CMS Care Compare
Reviews for Ecumen North Branch are sharply split: several families describe compassionate staff, good hospice and rehab experiences, and a warm sense of community, while multiple other reviewers report chronic understaffing, slow response to call buttons, medication errors, and weak leadership communication. The wide range of ratings suggests care quality may vary significantly depending on unit, shift, or specific staff involved.
AI-generated from reviews and community data.
Ecumen North Branch is a senior living campus in North Branch, Minnesota, set amid wooded surroundings that offer residents scenic views as part of everyday life.
The community offers maintenance-free living paired with easy access to a continuum of care, allowing residents to receive support as their needs change over time without having to relocate.
On campus, residents and their families can explore a variety of living spaces, care resources, and programs designed to serve older adults of differing abilities. The community emphasizes connecting people with staff and experts who provide care on the resident's own terms.
Campus spaces include shared areas such as a chapel and dining hall, along with team members who support day-to-day life and help residents settle in, including preparing apartments for new residents before move-in.
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Help Me Choose3.3overall · 26 ratings combined
3.3★ on Google (26)
ken warner
Apr 2026
This stage of life is not easy, hence the negative reviews I’m sure. We moved my dad here from one in St Paul. His life immediately improved immensely! The facility is newer and clean… but the big win is the staff. They look after him so well and English is their first language so he can understand them. The food is always hot, and there are options if he doesn’t like what’s on the main menu. 100pct would recommend to anyone.
Keith White
Mar 2026
My family has a lot of experience at Ecumen in North Branch. We’ve been very pleased with the staff and cleanliness of the facilities. My dad and brother were both in hospice here, and it was a loving and caring experience for them and for our family. My mom is now a resident in the Assisted Living area and the experience is very good for her. The rooms are spacious and comfortable. Food (from her reports) is generally pretty good.
Julie Thompson
Jul 2025
My mom broke her hip. After her surgery and hospital stay, we needed to find a transitional care place for her to do her rehabilitation before going back home. We chose Ecumen in North Branch and we were so glad we did! The staff were kind, compassionate and stayed on top of mom's care. My mom actually had a fall while staying there and the clinical director immediately called to let us know what happened. We chose to have an ambulance come and take her to the hospital for thorough examination. Thankfully everything was fine due to the quick response of the clinical director. The best part of Ecumen North Branch for our family was the SENSE OF COMMUNITY they provided. Everyone was talking together at meal times. Staff stopped to talk to clients regularly and seemed to genuinely care about how their day was going. Staff even offered us coffee and showed us where the treat baskets were. It felt like a big family and I think this is so critical when clients and family are feeling discouraged, depressed and displaced. A moment of care goes a long way! We had someone in the family stop in every day to check on mom. We were never disappointed with the care she received during her stay. Thank you Ecumen North Branch for getting all of us through a very difficult time of transition. We would choose you again in a heartbeat!
Nick Salstrand
Jul 2025
Great place. Clean, quiet, and a staff that cares deeply about their residents.
Eva Justice
Jun 2025
My mother died at Ecumen.<br>She laid in a soiled diaper all night long as night staff refused to change her as she was dying. She was in a sweatshirt top with no pants. This was her first day going through the death process. If you think this is bad, my mom endured more at the hands of abusive staff members in memory care. There are so many wonderful facilities throughout Minnesota. Do your do diligence before surrendering a loved one to a facility that is continuously short staffed due to a hostile environment.<br>My mother deserved so much more at her end of life. I will always have regrets for not pulling her out of this facility.
Ecumen North Branch offers Skilled Nursing / Long Term Care.
Ecumen North Branch is located at 5379 -383RD STREET in NORTH BRANCH, Minnesota.
Reviews for Ecumen North Branch are sharply split: several families describe compassionate staff, good hospice and rehab experiences, and a warm sense of community, while multiple other reviewers report chronic understaffing, slow response to call buttons, medication errors, and weak leadership communication. The wide range of ratings suggests care quality may vary significantly depending on unit, shift, or specific staff involved.
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