Janice Rice
Jul 2026
Thanks to the staff for the care that has been provided to my brother. He has been in this center for 2 years. My family appreciates it very much.
1 / 5Quick Facts
- Total units
- 180
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 180
- Inspections
- View history (40 citations)
CMS Care Compare
What Families Think
Reviews for Diversicare Of Bessemer are sharply divided: some families praise attentive, caring staff and a clean facility, while others describe serious understaffing, poor communication, and at least one incident of neglect leading to a fall. The 3.3-star average across 74 reviews reflects this inconsistency in resident experience.
The Good
- Staff described as caring and professional by several reviewers
- Facility reported as clean with no odors
- Long-term family gratitude for consistent care over years
The Bad
- Multiple reports of severe understaffing on resident floors
- One detailed report of a fall discovered late by staff
- Reports of unanswered call lights and unreturned phone calls
- One family removed a loved one early over care concerns
AI-generated from reviews and community data.
Diversicare Of Bessemer is a senior living community in Bessemer, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.3 out of 5 across 74 reviews.
About Diversicare Of Bessemer
Diversicare of Bessemer is a skilled nursing and long-term care facility in Bessemer, Alabama, with a licensed capacity of 180 residents.
Family reviews reveal a facility with sharp divides in experience. Some families report serious concerns: understaffing that places strain on the small per-floor teams, resident falls and delayed response to call lights, and difficulty reaching staff by phone. One family withdrew their mother from a 22-day rehab stay due to what they described as negligence and mishandling of care. Other families, however, describe a clean facility with professional and helpful staff, noting residents appear well-groomed and cared for, with one family expressing appreciation after two years of their brother's care there.
The facility holds a 3.3 out of 5 Google rating across 74 reviews, reflecting these mixed experiences. Prospective residents and families should weigh the positive observations of cleanliness and long-term satisfaction against documented concerns about staffing levels and responsiveness.
Types of Care at Diversicare Of Bessemer
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of Diversicare Of Bessemer
3.3overall · 74 ratings combined
3.3★ on Google (74)
Ms L M1
Feb 2026
They hang up on you and then send your calls to voicemail when you call back. They ignore the help light when you need help. If possible go to another facility.
Curt Brewer
Jan 2026
How do you feel about your loved one being treated like a third world resident??? Urgent Concerns Regarding Understaffing at Diversicare of Bessemer My time spent visiting a loved one at Diversicare of Bessemer has revealed a deeply troubling issue: the facility is severely understaffed. It pains me to witness the immense pressure placed on the three dedicated staff members per floor, who are responsible for approximately 60 residents per floor (please be aware that there are 4 floors at this facility.) Residents have shared with me that they feel invisible much of the time. This isn't sustainable, and it's certainly not fair to either the caregivers or those receiving care. While the staff themselves are truly commendable, the root of this problem lies squarely with Diversicare Corporation. Your corporate cost-cutting measures are creating an environment where adequate care is jeopardized for the sake of profit. It's imperative that you increase staffing levels to a minimum of four per floor. Our loved ones deserve better, and your staff deserves the resources to do their vital work effectively. We expect and demand appropriate staffing for the well-being of all residents.
Juanita King
Oct 2025
Worst place ever to care for your loved one if you love them and value their care at the hands of incompetent people. My mother stayed here for a 22 day rehab in which she did not complete because I pulled here form the facility and took her home due to facility negligence and the mishandling of my moms care while at the facility. She also fell out of bed and was in her room for some time per facility because they don’t know when she actually fell they just happened to find her. I am sad and utterly unhappy with the report that was given to me when they called to inform me as the nurse was saying everything was fine, however she was found on the floor in a perpendicular position. If you love your mom or dad please be careful and make sure they don’t end up in this position like me being hurt on how this facility value care and compassion.
Concetta Powell
Feb 2025
This facility is always clean and it doesn’t smell. The staff are very professional and helpful. I’m truly amazed and impressed of the care the residents receive there. The residents always look clean and cared for. I would highly recommend this facility to anyone. Thank you for your services.
Government Inspection History
3 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 2, 2022Fire Safety StandardHealth Standard20 citations
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 6, 2023
Jun 24, 2021Fire Safety StandardHealth Standard15 citations
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity G of L: actual harm, isolatedCorrected Jul 29, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Jul 29, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021
Feb 20, 2020Fire Safety StandardHealth Standard5 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2020
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Diversicare Of Bessemer offer?
Diversicare Of Bessemer offers Skilled Nursing / Long Term Care.
Where is Diversicare Of Bessemer located?
Diversicare Of Bessemer is located at 820 Golf Course Road in Bessemer, Alabama.
What do families say about Diversicare Of Bessemer?
Reviews for Diversicare Of Bessemer are sharply divided: some families praise attentive, caring staff and a clean facility, while others describe serious understaffing, poor communication, and at least one incident of neglect leading to a fall. The 3.3-star average across 74 reviews reflects this inconsistency in resident experience.
How did Diversicare Of Bessemer do on recent health and safety inspections?
Diversicare Of Bessemer had 3 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Diversicare Of Bessemer?
Submit the Request Information form on this page to connect with Diversicare Of Bessemer and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Diversicare Of Bessemer? Claim this listing to update photos, pricing, and details. It's free.
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