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Discovery Village At The West End Assisted Living

9801 Harmony Woods Way

4.2(18 ratings)· Richmond average: 4.4

Part of Discovery Senior Living · 153 communities · 4.6★ average

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Discovery Village At The West End Assisted Living, photo 11 / 2

Quick Facts

Care continuum
Independent living, assisted living, memory care, and respite on one campus
Veterans support
Veterans program offers exclusive savings for veterans
Memory care design
Separate activity areas instead of one open central space
Short-term stays
Respite care available for post-surgery recovery support

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Discovery Village At The West End as a caring, well-run community, with reviews concentrated heavily on the memory care unit. Reviewers highlight compassionate staff, responsive management, and a thoughtfully designed memory care layout, though there is little direct feedback about the assisted living or independent living sides of the community.

What reviewers praise

  • Staff described as kind, compassionate, and family-like
  • Memory care director praised for consistent communication with families
  • Memory care layout has distinct activity areas, not one open space
  • Positive experiences coordinating with hospice care
  • Residents described as thriving and engaged in activities

What reviewers flag

  • No published pricing information available
  • Nearly all reviews focus on memory care, little on assisted living experience
  • Small review sample size (18 Google reviews)

AI-generated from reviews and community data.

Discovery Village At The West End Assisted Living is a senior living community in Richmond, Virginia offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.2 out of 5 across 18 reviews.

About Discovery Village At The West End Assisted Living

Discovery Village At The West End is an assisted living community located in Richmond's West End neighborhood in Henrico, Virginia. The community offers Independent Living, Assisted Living, SHINE® Memory Care, and Respite Care, designed to support seniors at different stages of life and care needs.

Assisted Living residents receive support with daily activities while maintaining independence and dignity. Services include chef-prepared meals daily, weekly housekeeping, scheduled transportation, and a concierge service for tasks such as dry cleaning, package management, and document assistance. The community emphasizes both practical support and quality of life through personalized care.

The SHINE® Memory Care program uses science and personalization to support seniors living with dementia and Alzheimer's disease, developed through partnerships with leading national experts and informed by extensive research and practical experience. The program focuses on promoting engagement, comprehension, and lifestyle quality for memory care residents.

Discovery Village offers extensive amenities and programming including chef-prepared meals with rotating seasonal menus, a full activities calendar managed by full-time Activities Directors with options ranging from games and art classes to live entertainment, Dimensions Health & Fitness programming with onsite therapies where available, a movie theater, library, and organized outings. The community is committed to honoring veterans and offers exclusive savings through its Veterans Program.

Located in Richmond's West End, the community places residents minutes from cultural landmarks, shopping, dining, parks, and museums, with scenic proximity to the James River. The neighborhood provides both city convenience and access to local attractions. Respite Care is available for short-term stays offering recovery and rehabilitation support following surgery or illness.

Types of Care at Discovery Village At The West End Assisted Living

Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Grocery Shopping and Errands
  • Live Performances
  • Religious Services
  • Social Activities

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Reviews of Discovery Village At The West End Assisted Living

4.2overall · 18 ratings combined

4.2★ on Google (18)

Frederic Nelson

Aug 2025

via Google ↗ · Report

From the start of the experience to the gracious end, very professional, most thorough, quite transparent and communicative. Mother's care was consistent, well managed, well executed from front end staff to the one's who cared for my mother's needs. DV worked hand in glove with Suncrest Hospice and together was the formidable team a son could hope for. Aesthetics do not make a facility good or great, they do not render care. I recommend DV for their people, the ones who have shown care from the heart, the folks that actually cared for my mother for many years.

William Nieporte

Aug 2025

via Google ↗ · Report

I am a Hospice Chaplain and spend much time in this facility. The employees are all kind and loving. The building is attractive and safe. This is one of the best in Richmond. Highly recommended.

Asher Purvis

Mar 2024

via Google ↗ · Report

My mom has been thriving in the memory care unit thanks to a rock star staff! The staff in the memory care unit are highly engaged and it’s obvious that they love serving others. It was a tough decision to move mom from assisted living to memory care, but the difference in her quality of life has been dramatically positive. Both the memory care director, Regina, and her staff been super communicative. We’re always notified of changes in my mom’s care and needs. Dianna has been a delight as well. She’s always sharing positive stories about mom who is thriving in this new community. Besides the wonderful staff, I love the layout of memory care unit. I’ve seen memory care facilities with a central area like a prison yard. But Discovery Village’s memory care unit has different areas for different activities and a layout that makes the space feel expansive. Overall, would highly recommend!

Sheila Waters

Jan 2024

via Google ↗ · Report

My mom has been a resident in the Memory care at Discovery Village since June and we could not be happier with the facility. The staff is gracious and kind… very loving to my mom and very supportive to my brother and I. They treat my mom with dignity and respect and truly go above and beyond to make sure she is comfortable and feels safe. I would not want her to be anywhere else at this season of her life.

Sandra Clune

May 2022

via Google ↗ · Report

My Mom has been in Memory Care at Discovery Village at the West End for three years. The staff is kind and caring. When mom first moved to Discovery, she was very active. The activities kept her active and engaged. The staff treats her like family. She has of course progressed and is now wheelchair bound. The staff is compassionate thru every progression. The nurses and aides are caring, kind and respectful. The Memory Care area is clean and inviting with a lovely garden area. Mom feels at home. Regina has been supportive, caring, and responsive to any concerns. I am so thankful that mom is at Discovery Village the staff is not just there for Mom they are there for me also. I couldn't do this without the support of the caring staff.

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Frequently Asked Questions

What types of care does Discovery Village At The West End Assisted Living offer?

Discovery Village At The West End Assisted Living offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.

How much does Discovery Village At The West End Assisted Living cost?

Discovery Village At The West End Assisted Living has not published its pricing. For context, communities in Richmond that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Discovery Village At The West End Assisted Living offer respite or short-term stays?

Yes. Discovery Village At The West End Assisted Living lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Discovery Village At The West End Assisted Living located?

Discovery Village At The West End Assisted Living is located at 9801 Harmony Woods Way in Richmond, Virginia.

What do families say about Discovery Village At The West End Assisted Living?

Discovery Village At The West End Assisted Living carries a 4.2 out of 5 rating from 18 Google reviews. Families describe Discovery Village At The West End as a caring, well-run community, with reviews concentrated heavily on the memory care unit. Reviewers highlight compassionate staff, responsive management, and a thoughtfully designed memory care layout, though there is little direct feedback about the assisted living or independent living sides of the community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Discovery Village At The West End Assisted Living?

Submit the Request Information form on this page, or contact Discovery Village At The West End Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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