1 / 5CMS Care Compare
Families describe a mix of experiences at DeSoto Nursing & Rehabilitation Center, with many praising specific caregivers by name and noting cleanliness and attentive management, while at least one family reported a serious decline in care and filed state complaints. Overall the facility is seen as offering solid rehabilitation-focused care, though experiences seem to vary depending on staff turnover.
AI-generated from reviews and community data.
Desoto Nursing & Rehabilitation Center is a senior living community in Desoto, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 36 reviews.
DeSoto Nursing & Rehabilitation Center is a skilled nursing facility in DeSoto, Texas, offering comprehensive skilled care and rehabilitation services in a home-like setting. The community provides personalized care plans designed to meet each resident's unique needs through a highly qualified clinical team.
The facility specializes in several rehabilitation programs, including orthopedic rehabilitation for residents recovering from surgeries such as total hip and knee replacements, fractures, and joint repairs, as well as care for post-fall injuries and deconditioning after extended hospital stays. The community also provides comprehensive neurological rehabilitation for patients with conditions including stroke and Parkinson's, focusing on mobility, balance, cognitive support, and safe swallowing to maximize function and reduce hospital readmissions.
Wound care is a key service, with specialized trained teams providing complex wound care with precision and compassion. Each care plan is tailored to the individual's healing needs, promoting both effective treatment and personal comfort throughout recovery.
The facility emphasizes cleanliness and safety through its White Glove Program, which includes rigorous training and high standards reviewed twice yearly by White Glove surveyors. The community recognizes the importance of dining as both sustenance and a social activity, offering menus featuring regional favorites made with high-quality ingredients.
Care plans are developed through an interdisciplinary approach focusing on pain management, mobility restoration, strength and balance training, and safe transitions back to home or prior living arrangements. The facility maintains a customer care line for residents and families to express concerns, offer advice, or seek assistance at any time.
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Help Me Choose3.2overall · 36 ratings combined
3.2★ on Google (36)
VELMA JACKSON
May 2026
I am a resident here and I want to appreciate my aides, Niecy, Tweet and Darell for taking great care of me and helping me with any needs I have. I also want to appreciate my main man Terrence. He is so caring and always such a gentleman.
Katie Willis
Aug 2025
While this nursing home may not be the newest facility on the block, what truly matters is the quality of care — and in that area, they absolutely excel. The staff here are incredibly active, compassionate, and genuinely invested in the well-being of each resident. They go above and beyond every day to make sure everyone feels safe, comfortable, and cared for. What really impressed me is how involved and supportive the management team is. They listen. They follow up. And they take every concern seriously, always striving to improve and ensure families feel heard and respected. Highly recommend to anyone looking for a dedicated and heart-driven team. The people make all the difference.
Tammy Lightfoot
Apr 2025
My dad has been at this facility for 2+years. The entire family has been involved with all aspects of his care and interacts with the staff to seek swift equitable resolution for concerns. No facility is perfect but my dad’s overall care has been good and I give the facility 4 stars. I want to highlight Anthony the facility’s patient care tech/ driver. He has demonstrated sincere kindness, respect and professionalism when transporting and providing care for my dad. The 5 stars are for his dedication to his job.
Arthur Harris
Jan 2025
Head of nurse Amanda is great on wound care. My feet was in bad shape which might be gangrene but she is working with them. Losing my feet was a possibility but now maybe a few toes
SHALIMAR MCCUIN
Nov 2024
My mother is at "Desoto Nursing & Rehab. Center", almost 2 years now, and we are pleased with Center, thus far. My mom is happy and content there. She has friends, she likes the staff. They take good care of my mom. This very important to me and my family. One of the things that I noticed since she has been there, the center is always clean , and always smells clean and fresh. This is a (+) in my book. But there is always room for improvement.
9 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 17, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 12, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Desoto Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Desoto Nursing & Rehabilitation Center is located at 1101 N Hampton Rd in Desoto, Texas.
Families describe a mix of experiences at DeSoto Nursing & Rehabilitation Center, with many praising specific caregivers by name and noting cleanliness and attentive management, while at least one family reported a serious decline in care and filed state complaints. Overall the facility is seen as offering solid rehabilitation-focused care, though experiences seem to vary depending on staff turnover.
Desoto Nursing & Rehabilitation Center had 9 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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