MyLivingChoice

Crystal Care Home Health

1675 Republic Pkwy #200

4.1(9 ratings)· Mesquite average: 4.4

Crystal Care Home Health, photo 1

Quick Facts

Medicare quality
1.0 of 5 stars

Home Health Compare

Medicare certified
Since 1997
Veteran services
Insurance-backed home safety evaluations for veterans
Supervision
Designated supervisor available 24/7 to staff and patients
Caregiver arrangement
Clients may bring their own caregiver

What Families Think

Crystal Care Home Health is a Mesquite-based home health and hospice provider that sends nurses, therapists, and personal care attendants directly into clients' homes. Reviewers consistently praise the staff's attentiveness, professionalism, and compassionate approach to caring for aging or ill family members, and family communication during care is called out as reassuring.

The Good

  • Reviewers describe staff as attentive and compassionate
  • Families say communication with the team was clear
  • Multiple 5-star reviews highlight professional, detail-oriented care
  • Serves veterans with home safety evaluations
  • 24/7 supervisor available to patients and staff

The Bad

  • Only a handful of online reviews to gauge consistency
  • No published pricing information for services

AI-generated from reviews and community data.

Crystal Care Home Health is a home health agency serving Mesquite, Texas offering Home Health. Families rate it 4.1 out of 5 across 9 reviews.

About Crystal Care Home Health

Crystal Care Home Health is a home health care provider serving Mesquite, Texas. The company offers skilled nursing, physical and occupational therapy, social services, and personal care assistance, allowing clients to receive professional support in their own homes rather than institutional settings.

The nursing team develops individualized care plans addressing each patient's specific needs, including communication and language concerns. Social workers help patients and families access additional benefits and community resources. Personal care attendants assist with daily activities and provide emotional support to individuals managing chronic or disabling illnesses, working under the supervision of a designated supervisor available 24/7 to both patients and staff.

Crystal Care also serves veterans, offering insurance-backed home safety evaluations and customized care plans tailored to each person's unique situation. The company emphasizes maintaining patient independence and quality of life while delivering care in the comfort of the home environment. Patients may be assigned attendants by the company's office staff or may arrange their own caregiver through Crystal Care's services.

The philosophy underlying Crystal Care's approach is that all individuals deserve the care and support needed to live meaningful and productive lives. The organization prioritizes responsiveness to patient feedback and needs, with staff committed to listening to questions and requests and providing compassionate, respectful care.

Types of Care at Crystal Care Home Health

Home Health

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Reviews of Crystal Care Home Health

4.1overall · 9 ratings combined

4.1★ on Google (9)

Alex Nwahiri

Apr 2025

via Google

This Home Health Service has a dedicated team of dedicated professionals who pay great attention to give quality care to their clients. They do a great job 👏.

unique nwahiri

Apr 2025

via Google

My friend’s father was well cared for and the team that works in this health care are professionals and they pay attention to details , and they are very compassionate to their clients.

Ebere Favour

Apr 2025

via Google

The Home Health that gives selfless and compassionate care to its clients. It is a great health destination for everyone .

Karen Joy Mariñas

Apr 2025

via Google

The team was professional, compassionate, and consistently attentive to the client’s needs. Communication was clear and responsive, providing peace of mind to the entire family. Their services come highly recommended for anyone seeking reliable and heartfelt home care.

Tyrone Bowie

Apr 2025

via Google

Crystal Care took care of my mother. The staff were amazing and very attentive to our needs. I would highly recommend using their services

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Crystal Care Home Health, never sold or shared.

Medicare Quality of Care

Crystal Care Home Health is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

How patients did

  • Care started within 2 days of referral80%US 94%
  • Patients got better at walking or moving around52%US 83%
  • Patients got better at getting in and out of bed41%US 83%
  • Patients got better at bathing38%US 86%
  • Patients' breathing improved31%US 85%
  • Patients got better at taking medications correctly54%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations30%US 61%

Service area

Crystal Care Home Health reports serving 84 ZIP codes, including Dallas, Fort Worth, Arlington, Garland, Irving, Grand Prairie, Mckinney, Mesquite, Duncanville, Lancaster and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 459369. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Crystal Care Home Health offer?

Crystal Care Home Health offers Home Health.

How much does Crystal Care Home Health cost?

Crystal Care Home Health has not published its pricing. For context, communities in Mesquite that publish rates start around $3,435 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Crystal Care Home Health located?

Crystal Care Home Health is located at 1675 Republic Pkwy #200 in Mesquite, Texas.

What do families say about Crystal Care Home Health?

Crystal Care Home Health is a Mesquite-based home health and hospice provider that sends nurses, therapists, and personal care attendants directly into clients' homes. Reviewers consistently praise the staff's attentiveness, professionalism, and compassionate approach to caring for aging or ill family members, and family communication during care is called out as reassuring.

Does Medicare cover care from Crystal Care Home Health?

Yes. Crystal Care Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.0 out of 5 stars.

Do I need a referral to use Crystal Care Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Crystal Care Home Health?

Submit the Request Information form on this page to connect with Crystal Care Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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