MyLivingChoice

Crown Pointe

2820 S 80th St

4.5(95 ratings)· Omaha average: 4.1

Crown Pointe — photo 11 / 5

Quick Facts

Memory care program
Dedicated memory care through Magnolia Trails program
Pet policy
Allows small dogs and cats only
Nearby hospitals
Near CHI Health Bergan Mercy and Methodist Hospital

What Families Think

Reviewers generally describe Crown Pointe as warm, clean, and well-appointed, with strong praise for the lobby, activities, and dining. A serious one-star complaint about rude staff and poor nursing oversight stands in sharp contrast, and one family raised concerns about billing practices around move-out and full-month charges.

The Good

  • Bright, welcoming lobby and common areas
  • Open floor plan with puzzle tables overlooking lower floors
  • Many planned activities to keep residents engaged
  • Made-from-scratch, restaurant-style dining praised by tour visitor
  • Tidy landscaping and updated furniture noted by visitors

The Bad

  • One serious report of rude staff and poor nursing oversight
  • One report of unfair billing, charged full month after move-out
  • Check-in kiosk not strictly enforced, raising safety concerns

AI-generated from reviews and community data.

About Crown Pointe

Crown Pointe is a senior living community in Omaha, Nebraska offering independent living, assisted living, and memory care through its Magnolia Trails program. The community provides spacious apartments, professional staff support, and a range of services designed to help residents maintain their independence while receiving care tailored to their needs.

Residents have access to studio, one-bedroom, and two-bedroom apartments equipped with full kitchenettes, spacious bathrooms, and safety features including emergency response systems and pull cords. All apartments include utilities (cable and Wi-Fi), and maintenance-free living means housekeeping and dining services are provided. The community also offers respite care and short-term stays for those seeking temporary support or recovery options.

Activity programming is central to life at Crown Pointe, featuring art classes, gardening club, live musical performances, themed parties, exercise classes including tai chi and Dakim brain fitness, and religious services in an on-site chapel. Dining is restaurant-style with daily specials, à la carte menus, and made-from-scratch meals prepared daily.

Located in South Central Omaha within District 66 with convenient access to Interstate 80, the community serves residents from Douglas County and surrounding areas including La Vista, Papillion, Bellevue, and Gretna. Nearby amenities include CHI Health Bergan Mercy and Methodist Hospital, a variety of restaurants, shopping at Hy-Vee and Regency Shopping Center, and attractions such as the Omaha Henry Doorly Zoo and Aquarium and Aksarben Village.

Crown Pointe welcomes small dogs and cats, allowing residents to keep their pets as part of the community.

Types of Care

Independent Living

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Reviews

4.5overall · 95 ratings combined

4.5★ on Google (95)

Janet Voelker

Jul 2026

via Google

Outside landscaping is tidy. I like the front entry, it is open, bright and looks so inviting. The check-in is an easy kiosk to use , but doesn’t seem to be required. I think it should be more required for the safety of the residents. I was visiting a single resident, but twice during my visit, cheery “invites” invited residents to activities. Additionally, Elevator operates at a slower level to accommodate older/ slower adults. ( nice). Inside open area is clean and has updated furniture.

Janet McNaughton

Mar 2026

via Google

I came for a tour of Crown Pointe Senior Living. When I walked in the door it felt welcoming. Brooke and I sat down to talk about Crown Pointe and what they offer. They have so many planned activities to keep you busy all day if you want to be busy. Everywhere you look there are chairs to sit and rest. The meal choices they offer sound delicious. I have decided to make this my home.

Caron Starks

Dec 2025

via Google

If I could leave a negative 5 review, I would This is absolutely the worst place on earth to bring your loved ones. Staff are very rude very very rude. The directors of nursing don’t know what they’re doing. Nothings in order the way them people treat them residents. It’s crazy. I had to get my mom out of there. I can’t believe this place is even up and running still it’s just crazy. I can’t even tell you all the stuff I’ve seen And the staff just thinks that I’m another resident so I really have seen some things this place. no one should have to live at as their last dying wish. . Period.

Karl O

Nov 2025

via Google

My brother`s experience here was positive. I do question some of the business practices of the company. First, you begin to pay the moment you sign. Of course it takes time to move furniture and belongings in. Rent due at the beginning of next month would be fairer. The other thing is what consitutes rent? My brother was at the top of the scale and required more help with staying on schedule, personal hygiene, dressing, etc. He left on the 1st of the month but was charged for the full month. Prorating these variable costs is more appropriate. As a past business owner I`ve never seen pro-provider policies like these.

Em Walker

Apr 2025

via Google

I absolutely love this facility. I visit a friend in another assisted living place and it is horrid by comparison to Crown Pointe. I love that there is an open floor plan outside of the rooms. But there are tables where people can put together puzzles overlooking the floors below. I love that there is a really nice lobby area that is open with plenty of nice seating that looks very comfortable. I love it Christmas when all the Christmas trees are up. I feel like my loved ones that are there are really taken care of and I couldn't ask for anything better for them.

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Frequently Asked Questions

What types of care does Crown Pointe offer?

Crown Pointe offers Independent Living.

Where is Crown Pointe located?

Crown Pointe is located at 2820 S 80th St in Omaha, Nebraska.

What do families say about Crown Pointe?

Reviewers generally describe Crown Pointe as warm, clean, and well-appointed, with strong praise for the lobby, activities, and dining. A serious one-star complaint about rude staff and poor nursing oversight stands in sharp contrast, and one family raised concerns about billing practices around move-out and full-month charges.

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