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Crestmoor Care Center

895 S Monaco Pkwy

3.6(67 ratings)· Denver average: 4.4

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Crestmoor Care Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
108
Also known as
Referred to by staff and reviewers as Monaco Parkway
Outdoor space
Two separate courtyards for resident use
Pet policy
Family pets allowed to visit residents
Rehab equipment
Rehabilitation gym recently renovated

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Crestmoor Care Center are sharply divided: many families praise the rehab and therapy team, recent leadership changes, and individual caregivers who go out of their way for residents, while a significant number of reviewers report serious neglect, unsanitary conditions, and rough handling by staff. Several 2020s-era reviews note noticeable improvement under newer management compared to older complaints.

What reviewers praise

  • Rehab and physical therapy staff frequently praised by name
  • Individual nurses and CNAs described as kind and attentive
  • Two flower-filled courtyards for residents to enjoy outdoors
  • Recent change in administration credited with improving care
  • Several visitors describe the building as clean and bright
  • Family pets welcomed to visit residents

What reviewers flag

  • Multiple serious reports of neglect, rough handling, or verbal abuse
  • Several complaints about unsanitary rooms, odors, or dirty linens
  • Reports of understaffing causing long waits for help changing or bathroom needs
  • A few reviewers criticize food quality and meal choices

AI-generated from reviews and community data.

Crestmoor Care Center is a senior living community in Denver, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 66 reviews.

About Crestmoor Care Center

Crestmoor Care Center is a skilled nursing and long-term care community in Denver, Colorado, licensed for up to 108 Medicare and Medicaid certified beds. It is operated as a for-profit limited liability company and holds a 3 of 5 overall star rating from CMS. The facility provides 24-hour staffing, on-site nurses, medication management, private rooms with private bathrooms, wheelchair accessibility, housekeeping, dietary accommodations, and social activities in a restaurant-style dining room.

Reviews of Crestmoor are mixed. Several reviewers praised individual staff members for their care and compassion, cleanliness during tours, and responsiveness to family requests. One reviewer noted the facility was "very clean" with "no foul odors" and staff that "bent over backwards" to help. However, multiple reviewers reported serious concerns about sanitation, staffing levels, and the quality of care. Common complaints included odors in rooms, medication management issues, high staff turnover among support roles, and concerns about how residents were treated. One reviewer described experiencing "frequent abuse" during a month-long stay. Reviewers also reported mixed experiences with different staff members and management responsiveness.

Types of Care at Crestmoor Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Crestmoor Care Center

3.6overall · 67 ratings combined

3.6★ on Google (66) · 4★ on Yelp (1) · Yelp page ↗

Michelle Aragon-Guzman

Apr 2026

via Google ↗ · Report

Just based on my tour with Jessica today, and working in nursing facilities myself i told Jessica I'm biased about facilities. But this facility was very clean, I was greeted the moment we walked in for a tour. The residents looked well taken care of and no foul odors which was a plus for me. I even had the opportunity to talk shortly with a cute little lady resident in the hall as she made us laugh. That right there told me all I needed to know as far as the residents being happy. I can't wait to see the great things they will do for my mother during her stay. The natural lighting gives such a good feel!!!

Robin Combs

Mar 2026

via Google ↗ · Report

My husband came in from a massive stroke and not able to do anything. With the assistance of all of the therapy staff and nursing staff he is finally getting to come home. A great facility with amazing staff.

Floretta Sheffield

Jan 2026

via Google ↗ · Report

The staff at Crestmoor are absolutely wonderful, they take exceptional care of my mother. I would highly recommend this facility to friends and family. Thank you to the great staff for the tender loving care the provide to my mother.

Jeff Lovern

Jan 2026

via Google ↗ · Report

My mom has been a resident there for almost a year and in that time I have seen great changes from new administration, new staff all around the quality staff staying helping oversee this place to become something that is truly helpful for the people that do need it. The environment is better the Patient's morale all around increasing the little things they do to help cheer the patient's up is something wonderful And I greatly appreciated the changes they've made to improve this place And it makes my heart happy to see my mom making such great changes with their new improvements

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Near Denver, a nursing home usually runs $8,600 to $12,200 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Sending your request confirms that you received the notice above and signs and dates it with the name you entered. By submitting, you're okay with us and Crestmoor Care Center reaching out by phone, email or text. Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

6 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 2, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

Jun 17, 2025Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2025

Feb 6, 2025Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 17, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

Mar 7, 2024Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 31, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024

Aug 29, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

Jun 23, 2022Fire Safety StandardHealth Standard18 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crestmoor Care Center offer?

Crestmoor Care Center offers Skilled Nursing / Long Term Care.

How much does Crestmoor Care Center cost?

Crestmoor Care Center has not published its pricing. For context, communities in Denver that publish rates start around $3,600 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Crestmoor Care Center located?

Crestmoor Care Center is located at 895 S Monaco Pkwy in Denver, Colorado.

What do families say about Crestmoor Care Center?

Crestmoor Care Center carries a 3.6 out of 5 rating from 66 Google reviews. Reviews for Crestmoor Care Center are sharply divided: many families praise the rehab and therapy team, recent leadership changes, and individual caregivers who go out of their way for residents, while a significant number of reviewers report serious neglect, unsanitary conditions, and rough handling by staff. Several 2020s-era reviews note noticeable improvement under newer management compared to older complaints. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Crestmoor Care Center do on recent health and safety inspections?

Crestmoor Care Center had 6 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crestmoor Care Center?

Submit the Request Information form on this page, or contact Crestmoor Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Crestmoor Care Center? Claim this listing to update photos, pricing, and details. It's free.

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