Crescent Home Health Agency

1(1 rating)· Swansea average: 3.9

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Quick Facts

Medicare quality: Certified, not yet rated
Medicare certified: Since 2010
Care model: Home health and hospice, not residential care
Operating history: Serving the area since 2011

What Families Think

Crescent Home Health Agency provides in-home skilled nursing, therapy, and hospice services to seniors in the Metro St. Louis area, but online feedback is extremely limited. The single available review raises a concern about difficulty reaching someone by phone during business hours.

The Good

Skilled nursing for chronic conditions like heart failure
Restorative therapy aimed at functional independence
Physician-coordinated care visits at home
Licensed social workers offering emotional and social support

The Bad

One report of no phone answer during weekday business hours
Only a single online review available, limiting insight into typical experience

AI-generated from reviews and community data.

Crescent Home Health Agency is a senior living community in Swansea, Illinois offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN).

About Crescent Home Health Agency

Crescent Home Health Agency is a home health care provider in Swansea, Illinois, serving seniors with tailored care solutions since 2011. The agency offers skilled nursing services, with experienced nurses managing chronic conditions such as congestive heart failure and diabetes in the home setting, aiming to reduce hospitalizations and costs.

The agency provides restorative therapy services focused on helping clients achieve their highest functional independence. Care coordination is managed by home visiting physicians tailored to individual health needs, and licensed medical social workers provide holistic social support to address both health and emotional wellbeing.

Crescent Home Health Agency emphasizes personalized care plans developed to meet each individual's unique needs, with an organizational commitment to compassion and excellence in service delivery.

Types of Care at Crescent Home Health Agency

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

24-Hour Staff
Medication Management
On-Site Nurse (RN)

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Reviews of Crescent Home Health Agency

1overall · 1 ratings combined

1★ on Google (1)

Write a review

Andrea Durbin

Apr 2022

via Google ↗

RED FLAG No answer in the middle of the weekday . No excuse for that . Big thumbs down .

Medicare Quality of Care

Crescent Home Health Agency is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services

What patients say

4.0 / 5 patient survey rating

Would definitely recommend the agency90%US 79%
Rated their overall care 9 or 10 out of 1092%US 85%
Care was given in a professional way92%US 89%
The team communicated well88%US 86%
The team discussed medicines, pain and home safety86%US 82%

41 completed patient surveys, 34% response rate.

Hospital outcomes

Discharged to the community85%US 80%Same as
Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

Care started within 2 days of referral95%US 94%
Patients who had a fall with major injury (lower is better)0%US 1%

Service area

Crescent Home Health Agency reports serving 28 ZIP codes, including East Saint Louis, Belleville, Bethalto, Caseyville, Columbia, Cottage Hills, Dupo, East Alton, East Carondelet, Fairview Heights and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148190. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Crescent Home Health Agency offer?

Crescent Home Health Agency offers Home Health and Skilled Nursing / Long Term Care.

Where is Crescent Home Health Agency located?

Crescent Home Health Agency is located at 7 Park Pl Ste B in Swansea, Illinois.

What do families say about Crescent Home Health Agency?

Does Medicare cover care from Crescent Home Health Agency?

Yes. Crescent Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Crescent Home Health Agency?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Crescent Home Health Agency?

Submit the Request Information form on this page to connect with Crescent Home Health Agency and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Swansea.