Andrea Durbin
Apr 2022
RED FLAG No answer in the middle of the weekday . No excuse for that . Big thumbs down .
1 / 2Quick Facts
- Care model
- Home health and hospice, not residential care
- Operating history
- Serving the area since 2011
What Families Think
Crescent Home Health Agency provides in-home skilled nursing, therapy, and hospice services to seniors in the Metro St. Louis area, but online feedback is extremely limited. The single available review raises a concern about difficulty reaching someone by phone during business hours.
The Good
- Skilled nursing for chronic conditions like heart failure
- Restorative therapy aimed at functional independence
- Physician-coordinated care visits at home
- Licensed social workers offering emotional and social support
The Bad
- One report of no phone answer during weekday business hours
- Only a single online review available, limiting insight into typical experience
AI-generated from reviews and community data.
About Crescent Home Health Agency
Crescent Home Health Agency is a home health care provider in Swansea, Illinois, serving seniors with tailored care solutions since 2011. The agency offers skilled nursing services, with experienced nurses managing chronic conditions such as congestive heart failure and diabetes in the home setting, aiming to reduce hospitalizations and costs.
The agency provides restorative therapy services focused on helping clients achieve their highest functional independence. Care coordination is managed by home visiting physicians tailored to individual health needs, and licensed medical social workers provide holistic social support to address both health and emotional wellbeing.
Crescent Home Health Agency emphasizes personalized care plans developed to meet each individual's unique needs, with an organizational commitment to compassion and excellence in service delivery.
Types of Care
Home Health and Hospice
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