Adrien Wild
Jun 2026
The wonderful people here take great care of my dad!
1 / 5Quick Facts
- Total units
- 96
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 96
- Inspections
- View history (28 citations)
- Ownership
- Non-profit, church-based nursing home
- Care Focus
- Skilled nursing and long-term care only
CMS Care Compare
What Families Think
Most reviewers describe Covenant Home as a warm, family-like nursing home where staff treat residents with kindness and residents' families feel at ease. One detailed negative review, however, describes poor treatment of residents, unprofessional management, and slow staff response to a resident in distress. Overall sentiment is largely positive but not unanimous.
The Good
- Staff described as warm and welcoming by families
- Multiple reviewers say residents treated with love
- Church-based nonprofit mission focused on compassionate care
- Long-term family satisfaction, one resident there for years
The Bad
- One report of slow response to a resident calling for help
- One review describes rude, unprofessional director and aggressive staff
- One reviewer called facility beyond the lobby dark and dreary
AI-generated from reviews and community data.
Covenant Nursing Home is a senior living community in New Orleans, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 23 reviews.
About Covenant Nursing Home
Covenant Home is a non-profit, church-based nursing home in New Orleans, Louisiana, providing care to elderly residents.
The community emphasizes compassionate, attentive care delivered by its staff to all residents. The facility operates with a mission centered on love, diversity, and conviction in serving its residents and their families.
Covenant Home maintains community engagement through activities and events for residents and their families, including seasonal celebrations and social gatherings.
Types of Care at Covenant Nursing Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Birthday / Holiday Parties
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Covenant Nursing Home
4.2overall · 23 ratings combined
4.2★ on Google (23)
Tanda Moore
Apr 2026
This Nursing Home was a blessing to my family in a very dark time. They took amazing care of my father with grace and kindness. The staff there is amazing. The doctors and nurses helped us every step of the way and we cannot thank them enough.
Charlie R
Apr 2026
Great place!! The staff is always smiling and welcoming! You feel the love when you walk in! The staff interacts with the residents with loving and caring words. So glad my grandmother is here!
Lydia B
Apr 2026
My grandmother lives here and she is treated like a queen, and has been for years. I can’t imagine her living anywhere else and neither can she.
Private Information
Aug 2025
Beyond the lobby is terrible. It’s dark, dreary, & ominous. Residents are treated poorly. While on the phone with my mother, a woman screamed for help for more than 10 minutes with no one tending to her. The director is insensitive, rude, & unprofessional. Many staff members are aggressive & intolerant with the residents. Take a tour; you’ll see.
Government Inspection History
6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 20, 2026Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2026
May 21, 2025Fire Safety StandardHealth Standard9 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected May 22, 2025
Nov 7, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2024
Jun 20, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024
May 21, 2024Fire Safety StandardHealth Standard5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadWaiver has been granted
Jun 29, 2023Fire Safety StandardHealth Standard10 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Covenant Nursing Home offer?
Covenant Nursing Home offers Skilled Nursing / Long Term Care.
Where is Covenant Nursing Home located?
Covenant Nursing Home is located at 5919 Magazine Street in New Orleans, Louisiana.
What do families say about Covenant Nursing Home?
Most reviewers describe Covenant Home as a warm, family-like nursing home where staff treat residents with kindness and residents' families feel at ease. One detailed negative review, however, describes poor treatment of residents, unprofessional management, and slow staff response to a resident in distress. Overall sentiment is largely positive but not unanimous.
How did Covenant Nursing Home do on recent health and safety inspections?
Covenant Nursing Home had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Covenant Nursing Home?
Submit the Request Information form on this page to connect with Covenant Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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