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Chateau De Notre Dame Community Care Center

2832 Burdette Street

3.3(32 ratings)· New Orleans average: 3.8

Chateau De Notre Dame Community Care Center — photo 11 / 4

Quick Facts

Total units
171
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
171
Location
Adjacent to historic Archdiocese grounds in Uptown
Operator
Run by Louisiana non-profit CommCare Corporation
Language access
ASL and virtual foreign language interpreters available
Rehab schedule
Rehab department does not operate on weekends

What Families Think

Families describe Chateau De Notre Dame as a skilled nursing and rehab facility where nurses, aides, and rehab staff are frequently praised for attentive, dignified care, along with good food and a clean environment. One family, however, reported serious difficulty reaching nursing staff by phone during a critical time, raising concerns about communication and accountability.

The Good

  • Staff described as warm, caring, and attentive
  • Nurses and aides praised for preserving patient dignity
  • Rehab therapy staffed by licensed physical, occupational, speech therapists
  • Food and cleanliness frequently praised by families
  • On-site chapel, salon, library, and courtyard amenities

The Bad

  • One report of unanswered phones and unreachable nursing staff
  • One reviewer felt problem staff face little accountability

AI-generated from reviews and community data.

About Chateau De Notre Dame Community Care Center

Chateau de Notre Dame Community Care Center is a skilled nursing and rehabilitation facility in Uptown New Orleans, Louisiana, operated by CommCare Corporation. Located adjacent to historic Archdiocese grounds, the four-story gated community provides long-term care and rehabilitation services designed to help individuals regain strength, endurance, and skills to return home successfully.

The center offers comprehensive rehabilitation services including physical therapy, occupational therapy, and speech therapy, with a fully equipped rehabilitation gym staffed by licensed therapists. Care is provided by a trained professional team committed to helping each resident achieve their highest level of functioning and capability.

The community features distinctive amenities across its four floors, including a first-floor chapel with high ceilings and stained glass windows, a library, arts and crafts workshop, multimedia room, salon services, fitness center, formal dining room, smaller dining areas for gatherings, and a traditional New Orleans courtyard. Each floor offers scenic views and both large and intimate common spaces.

Residents enjoy a wide array of life enrichment activities, including trips out into the community, salon services, and social programs. Families, community members, and volunteers are invited to participate in activities, and the facility actively welcomes volunteers to share skills and passions such as music, cooking, and other interests with residents.

CommCare Corporation, established in 1994, is a Louisiana-based non-profit organization that emphasizes person-centered transitional care and operates in full compliance with federal, state, and local regulations. The facility provides accommodations for residents with diverse needs, including American Sign Language interpretation and virtual foreign language interpreters upon request.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 32 ratings combined

3.3★ on Google (32)

Shelly Williams

May 2026

via Google

I absolutely cannot say enough wonderful things about Chateau De Notre Dame. First, the entire staff is absolutely wonderful. Everyone is so pleasant and warm and welcoming. The therapist, nurses and nurses aides are very caring and make sure the patients have their dignity. Mr. Torrel the administrator is absolutely amazing and really goes above and beyond.

Paul Cacioppo

Mar 2026

via Google

My wife 46 years old dying sick from cancer The female worker on the second floor has the phone off the hook so they don't got answer phone calls I walked up by surprise When I walked up to the desk she picked up the phone and hung it back up Huh no wonder I couldn't get any nurse on the phone yesterday after several hours of attempts and busy signals if you care about your loved one please don't put them in this place I wouldn't recommend it to anyone on paper it looks great but if your staff and you do wrong you don't get fired You just get a slap on the wrist It's basically come to work collect your check don't worry about the patients/residents There's plenty more on the way Basically a free for ALL

Terri Trahan

Jan 2026

via Google

My mom spent 5 weeks in the skilled nursing unit and received excellent care. The entire staff always went above and beyond for my mom and us. I would recommend Chateau to anyone that needs skilled nursing care.

Ms. Rener

Sep 2025

via Google

Of course, when it comes to your loved one you want the VERY best care for them. Being that it was our loved one first time entering as a rehab patient at this location, the unknown was very scary for us. But I can say from day one to the last day (20 days) the 2nd Floor Nurses literally showed up and showed out! These nurses not only work the 2nd fl; they work the 1st fl, as well. From admission (Mrs. Courtney & Social Worker) / The Front Desk staff (2 - beautiful knowledgeable ladies and 1 - male who was very polite at all times.) the Cafeteria staff (that provided breakfast and lunch daily - food was very good - no hospital tasting food either) The cleaning staff (showed up; daily) Also, let's not forget our loved ones can get their hair washed on-site at the beauty salon and last but not at all the least -THE REHAB DEPT. (they do not work on the weekends but that's ok because the patient needs those two days off for resting- It's the patients' choice to participate in rehab. They are not forced to do it but they are encouraged to join in on all of the fun. While in rehab there are group sessions and rotation taking place Monday to Friday. So yes, there's rehab going on at the Chateau! And if your loved one is a Saints fan.... they will definitely have a front row seat at this location to cheer as if they're at the game. It's like being at home with family at The Chateau de Notre Dame!

Cherry Workman

Sep 2025

via Google

Chateau De Notre Dame Community Care, what a great experience my family received. My mother enter the facility on Monday September 15, the staff was pleasant and did what ever they could to make my mother comfortable. The entire week she stayed there, someone was always there to help her and assist with her needs. The facility was clean and the meals were great. I would like to thank the entire staff that was on duty. Thank to Courtney for checking on my mother. This was a great place.

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Frequently Asked Questions

What types of care does Chateau De Notre Dame Community Care Center offer?

Chateau De Notre Dame Community Care Center offers Skilled Nursing / Long Term Care.

Where is Chateau De Notre Dame Community Care Center located?

Chateau De Notre Dame Community Care Center is located at 2832 Burdette Street in New Orleans, Louisiana.

What do families say about Chateau De Notre Dame Community Care Center?

Families describe Chateau De Notre Dame as a skilled nursing and rehab facility where nurses, aides, and rehab staff are frequently praised for attentive, dignified care, along with good food and a clean environment. One family, however, reported serious difficulty reaching nursing staff by phone during a critical time, raising concerns about communication and accountability.

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