MyLivingChoice

Country Cottages

4000 Greenwood Dr

2.8(16 ratings)· Hoover average: 4.1

Country Cottages, photo 11 / 6

Quick Facts

Memory Care Size
Small memory care household capped at 15 residents
Pricing Option
Flat monthly fee available instead of tiered care levels
Sensory Therapy
On-site snoezelen room for memory care therapy
Care Level Changes
Care-level reassessments have led to sudden rate hikes

What Families Think

Reviews of Country Cottages are sharply split: several families describe attentive staff, good food, and a warm home-like setting, while multiple others report sudden rate increases, staff exaggerating a resident's health to justify moving them up in care level, and rude or unresponsive management. Given the mix of five-star praise and several serious one-star complaints, families should ask detailed questions about billing practices and care-level assessments before moving in.

The Good

  • Attentive, caring staff noted by multiple families
  • Good food quality, one resident gained weight
  • Family-style dining and shared common areas
  • Outdoor courtyard, porch, and garden space
  • Optional flat-fee pricing avoids care-level rate hikes
  • Regular activities calendar with holiday and birthday events

The Bad

  • Several reports of rate increases with little notice
  • Multiple accounts of staff exaggerating health to justify raising care levels
  • Several reviewers describe rude or dismissive staff
  • One report of a resident's rapid decline blamed on neglect
  • One report calls the activities calendar and exercise program non-existent

AI-generated from reviews and community data.

Country Cottages is a senior living community in Hoover, Alabama offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 16 reviews.

About Country Cottages

Country Cottages in Hoover, Alabama is an assisted living and memory care community offering personalized care in a home-like environment with cozy common areas and family-style dining. The community provides customized personal care plans through its CareSteps program, designed to give residents the right kind of help at the right time based on their individual needs.

The community features private apartments equipped with private bathrooms, emergency alert systems, spacious closets, and cable TV and telephone connectivity. Memory care residents benefit from a small-community model with no more than 15 neighbors, balancing social connection with a calm environment. The physical layout is designed for ease of navigation, with all paths leading directly to the living room and safe courtyard.

Common areas include a spacious living room, quiet library, sunny porch, and country kitchen where residents gather for meals and social time. The community emphasizes a "keep it simple" approach to dementia care, with simple, direct pathways that help residents learn their way and build confidence in their surroundings.

Activities are customized based on resident interests and scheduled to support physical, mental, and spiritual wellness. Monthly activity calendars feature holiday parties, bingo, chair exercises, and other programs designed to promote an active and healthy lifestyle with opportunities for residents and families to participate together.

Types of Care at Country Cottages

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Pet Friendly
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Country Cottages

2.8overall · 16 ratings combined

2.8★ on Google (16)

Julie B

Dec 2021

via Google

I wish I could give zero stars. I never leave bad reviews, but I don't want anyone to trust their loved ones with this place with its incompetent, uncaring, unresponsive, and downright rude staff. (Josh Patterson is the worst of them all.) The best thing we ever did was bring my father home so that he didn't have to spend his last days with these people who let him literally waste away in the span of two months ... and lied to us every day. "He's fine, he's eating, he's great!" Lies. I understand that the pandemic complicated things, but what happened to my dad was a travesty that should never have happened. Run in the opposite direction. Please.

dave szczuka

Aug 2018

via Google

My mother in law has been a resident at Country Cottages for over 7 months. She loves it there. The staff is very attentive to her needs and treats her like family. The food is great, she has gained weight living there. I really appreciate the management too. They are always available to resolve any issues if we had any. I highly recommend this facility.

Anna Hamel

Aug 2018

via Google

My mother has been a resident for 2 months and the facility and staff have been very professional and caring in dealing with her. Great facility and we looked at several before making the decision. Very family oriented with 3 good meals daily and excellent staff.

Kristi Davis

Apr 2018

via Google

Country cottage is horrible. The staff does what they want and are very rude when you learn there skims. My Pawpaw was there for about 8 months and all they did was complain about him to up his care level to squeeze more money out of us. Brenda was very rude along with the Fiona. They had such horrible attitudes and I could tell they wanted to do the minimum if there job requirements. They seemed to think they were entitled. Very unfortunate situation.

Desiree Soriano

May 2017

via Google

Visited here for an open house. I was able to learn about their snoezelen room and how that type of therapy can be beneficial to people who have memory loss. Very interesting concept. The staff was knowledgeable and helpful.

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Frequently Asked Questions

What types of care does Country Cottages offer?

Country Cottages offers Assisted Living, Independent Living and Memory Care.

Is Country Cottages pet friendly?

Yes. Country Cottages lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Country Cottages located?

Country Cottages is located at 4000 Greenwood Dr in Hoover, Alabama.

What do families say about Country Cottages?

Reviews of Country Cottages are sharply split: several families describe attentive staff, good food, and a warm home-like setting, while multiple others report sudden rate increases, staff exaggerating a resident's health to justify moving them up in care level, and rude or unresponsive management. Given the mix of five-star praise and several serious one-star complaints, families should ask detailed questions about billing practices and care-level assessments before moving in.

How can families visit Country Cottages?

Submit the Request Information form on this page to connect with Country Cottages and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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