Penelope Witthauer
Mar 2026
I wrote a refundable check to The Crossings for $1500. I then had to move to another state and asked for a refund. It has been many months since Lisa Tinney said I would receive the refund. I have called several times and left a message for Ms. Tinney but have never received a call back. I would not suggest putting down a deposit at the Crossings despite their insistence that you do so. Refundable seems to be a relative term at The Crossings at Riverchase.<br><br>After this review, I received my refund (after 4 months). I also received a very nasty email from Lisa Tinney. She was particularly enraged that I had used her name (“I am reaching out to you as I am extremely concerned that you used my name in the negative review and in doing so touted incorrect information.” ) Did she just called me a liar? Ms. Tinney is the only person with whom I dealt at The Crossings. At the closing of her email she says, “I hope you were able to resolve this matter with Misty…”. I don’t know anyone named Misty and have never been contacted by Misty. In her email she says “ For my part when you made the decision to not move to The Crossings after many efforts on our part to make arrangements to assess you on two occasions, spend the time and effort to take the repeated phone calls from your husband and you in order to do our due diligence in order to make a move happen to our community, you ultimately then rescinded your decision to move.” I guess it must have inconvenienced her greatly to do what I presumed was her job as the Director of Sales. Had she followed up with me, she would have known that I had indeed planned to move to the Crossings, but my husband became very ill and subsequently died forcing me to change my plans and move out of state to be near my family. I would welcome any details proving that I have in any way misrepresented myself or Ms. Tinney. Until that time, I stand by these statements.
