Beverly Russell
Jul 2026
Needs work and fix the second elevator
Continental Nursing & Rehabilitation Center
5336 North Western Avenue
3(75 ratings)· Chicago average: 3.9
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 208
- Memory care setup
- Dedicated all-female memory care neighborhood
- Admissions policy
- Accepts low-income residents with few other options
- Room occupancy
- Some rooms house up to three residents
CMS Care Compare
What Families Think
Reviews for Continental Nursing & Rehabilitation Center are sharply divided: several families and tour visitors praise the memory care unit and specific staff members, while a large number of reviewers describe serious neglect, unsanitary conditions, and poor communication. The community appears to serve many residents with limited alternatives, and experiences seem to vary widely depending on staff and shift.
The Good
- Memory care unit praised by tour visitors
- Specific staff members singled out as caring
- Helped with a resident's out-of-state transfer
- Some families report clean rooms and attentive staff
- Wound care team praised by one patient
The Bad
- Many reports of residents left in soiled diapers for hours
- Multiple reviewers describe strong urine/feces odors
- Several reports of understaffing, especially on weekends
- Reports of missing belongings, theft, and unresolved fund/billing issues
- Multiple reports of unanswered phones and poor family communication
- One report of a resident going missing multiple times, including outdoors in winter
AI-generated from reviews and community data.
About Continental Nursing & Rehabilitation Center
Continental Nursing & Rehabilitation Center in Chicago offers skilled nursing care, short-term rehabilitation, and long-term residential living. The community is dedicated to helping residents recover strength, confidence, and independence while supporting their overall well-being.
The center provides personalized memory care programming designed to encourage connection and comfort for residents living with memory loss. Staff focus on helping residents live each day to the fullest through specialized attention to individual needs.
Continental offers a range of specialized services including wound care and respiratory support, with care teams trained to address the unique requirements of each resident. Whether residents stay for short-term rehabilitation or long-term care, the community emphasizes personalized support tailored to individual circumstances.
The facility maintains clean, safe living environments where residents are supported by a dedicated care team committed to helping them reach their fullest potential during their stay.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3overall · 75 ratings combined
3★ on Google (75)
J. J. C.C
Jul 2026
I'm currently a resident and I've been robbed of my personal belongings and I've tried many times to resolve it with no response. Please please please I don't recommend anyone to leave a loved one here... I must say that I was assaulted here by another resident. I called the police to file a report for assault. All what was done he was removed from the room we shared....
Lazaro LaRosa
Apr 2026
Not a very good place is am still here today was the very first time I was able to see my doctor after two months! I am glad I am leaving next week
Bibiana Romay
Apr 2026
Do not take your love ones to this facility!!! My uncle was literally dying in front of their eyes and they were not doing anything about it until we demanded for him to be transferred to the hospital!
evelyn Sanchez
Mar 2026
I’ve called several times n no one answers the phones on the floors,they hung up on me so many times.i just hope they r taking care of my sister,i know they r understaff but it only takes a sec to pick up.so sad
Frequently Asked Questions
What types of care does Continental Nursing & Rehabilitation Center offer?
Continental Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Continental Nursing & Rehabilitation Center located?
Continental Nursing & Rehabilitation Center is located at 5336 North Western Avenue in Chicago, Illinois.
What do families say about Continental Nursing & Rehabilitation Center?
Reviews for Continental Nursing & Rehabilitation Center are sharply divided: several families and tour visitors praise the memory care unit and specific staff members, while a large number of reviewers describe serious neglect, unsanitary conditions, and poor communication. The community appears to serve many residents with limited alternatives, and experiences seem to vary widely depending on staff and shift.
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