Donna Harshaw
Oct 2025
I would highly recommend Concordia Village to anyone considering independent retirement living or any other levels of care available here. It is certainly the gold standard of ageing in place in Springfield.
1 / 5Quick Facts
- Total units
- 62
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 62
- Inspections
- View history (17 citations)
- Licensed capacity
- Licensed for up to 62 residents
- Skilled nursing unit name
- Skilled nursing care referred to as REACH unit
- Continuum of care
- Residents move between independent living and nursing care on-site
CMS Care Compare
What Families Think
Families describe EverTrue Concordia Village as a welcoming, well-run community with attentive staff and a strong sense of belonging among residents. Reviewers consistently praise the food, activities, and the care given both in independent living and in the skilled nursing (REACH) unit, especially during end-of-life transitions. No major complaints appear in the available reviews.
The Good
- Reviewers call staff friendly, knowledgeable, and caring
- Praise for delicious food and dining options
- Strong sense of community and resident friendships
- Positive experiences with skilled nursing/REACH unit care
- Wide range of activities, exercise, and entertainment options
- One family reported significant cost savings vs prior facility
AI-generated from reviews and community data.
EverTrue Concordia Village is a senior living community in Springfield, Illinois offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.2 out of 5 across 24 reviews.
About EverTrue Concordia Village
EverTrue Concordia Village is a skilled nursing and long-term care community in Springfield, Illinois, licensed for 62 residents. The facility offers multiple levels of care, from independent living to around-the-clock skilled nursing, and includes specialized units like the REACH program for residents with complex medical needs.
Families consistently praise the breadth of daily activities and amenities, exercise classes at varying times, a movie theater, hair salon, and pool, as well as the dining experience, which one family noted includes "delicious food and several special buffets throughout the year." Many residents highlight the friendly, helpful staff and the welcoming community atmosphere. Several long-term residents describe feeling genuinely at home and report never regretting their move to the community. One family wrote, "the friendly, helpful staff, the terrific food, the many available events and entertainment."
Reviews do surface staffing concerns. A small number of families report gaps in care monitoring and responsiveness, including incidents of neglect in personal hygiene and instances where residents waited unattended. One employee review raised questions about staff turnover and employment practices. These accounts contrast sharply with the many positive reflections on individual staff members' compassion and dedication.
The community holds a 4.2 out of 5 rating across 24 reviews. Prospective residents and families may find the breadth of programming and meal offerings appealing, though the mixed feedback on consistency of care quality warrants direct conversations with the community and candid questions about staffing and oversight practices.
Types of Care at EverTrue Concordia Village
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Theater Room
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Live Performances
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of EverTrue Concordia Village
4.2overall · 24 ratings combined
4.2★ on Google (24)
T Mccue
Oct 2025
I have had years of experience dealing with long term care facilities and, although by far the most expensive, Concordia is the only one in the Springfield area that I trust to put my wife in.
Thomas Blalock
Sep 2025
Our parents moved into Concordia 16 years ago. They enjoyed having an exercise room, hair salon, activities and special entertainment. The dining room offering delicious food and several special buffets throughout the year. Mom had some health issues requiring her to go to the REACH unit. Mom received wonderful care until her death a few weeks later. Dad was able to downsize to another apartment and lived there until 3 months ago when he had health issues requiring him to go to the REACH unit. Dad received wonderful care until his death recently. The staff at Concordia during the 16 years have been very friendly, knowledgeable, helpful and became "family". Thank-you for the wonderful years during the time our parents lived independently and for the great care given at the end of their lives. What a blessing to them and us. Judy Blalock, Dennis Crady and family.
Eric A. Hansen
Dec 2024
My wife regularly takes her therapy dog to hang out with the residents. Concordia is THE best. So kind, clean, well run. 5 Stars. 🌟
Natalie Washington
Nov 2024
The residents are all so sweet.<br>The employment however, is not. Turn over rate is insane because they don’t care about QUALITY care. They fire people who actually love their residents. And wrongfully terminate those who are out on medical leave without even the courtesy of calling. I got fired through a text message, a surgery nearly took my life and they not once checked in, instead text me to fire me. Take that into consideration before choosing to work or reside here. Then play clueless as if they didn’t know when, in reality I kept every form of communication. Also, HR is very unprofessional.
Government Inspection History
5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 8, 2026Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Aug 22, 2024Fire Safety StandardHealth Standard5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Jun 26, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024
Sep 21, 2023Fire Safety StandardHealth Standard4 citations
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedCorrected Oct 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Oct 20, 2022Fire Safety StandardHealth Standard4 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does EverTrue Concordia Village offer?
EverTrue Concordia Village offers Skilled Nursing / Long Term Care.
Where is EverTrue Concordia Village located?
EverTrue Concordia Village is located at 4101 West Iles Avenue in Springfield, Illinois.
What do families say about EverTrue Concordia Village?
Families describe EverTrue Concordia Village as a welcoming, well-run community with attentive staff and a strong sense of belonging among residents. Reviewers consistently praise the food, activities, and the care given both in independent living and in the skilled nursing (REACH) unit, especially during end-of-life transitions. No major complaints appear in the available reviews.
How did EverTrue Concordia Village do on recent health and safety inspections?
EverTrue Concordia Village had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit EverTrue Concordia Village?
Submit the Request Information form on this page to connect with EverTrue Concordia Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at EverTrue Concordia Village? Claim this listing to update photos, pricing, and details. It's free.
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